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Embassy Suites by Hilton Austin - Downtown/Town Lake

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Traveller (136)
Room & Suite (128)
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Ratings and reviews
#65 of 207 Hotels in Austin
Certificate of Excellence
  • Excellent47%
  • Very good29%
  • Average12%
  • Poor6%
  • Terrible6%
Travellers talk about
“great location”(170 reviews)
“happy hour”(81 reviews)
View all reviews
What's included
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Located in the heart of Austin, Texas on South Congress Avenue, the Embassy Suites by Hilton Austin Downtown/Town Lake hotel offers convenient access to many attractions. Situated opposite the scenic Lady Bird Lake and its surrounding hike and bike trail, this downtown Austin hotel is...
Offers from Embassy Suites by Hilton Austin - Downtown/Town Lake
Special Offer: Double Points, Every Stay
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Location and contact
300 S Congress Ave, Austin, TX 78704-1221
Hotel website
10.6 km to Austin-Bergstrom Intl Airport
24 restaurants are within a 0.5 km radius
0.6 km from Texas State Capitol
View nearby attractions and restaurants
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Reviews (1,343)
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602
384
165
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82
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All reviewsgreat locationevening receptionhappy hourmade to order breakfastthe congresstown lakewithin a mile radiusparking garage isshuttle servicecomplimentary breakfastfree shuttleliving areawalking distanceaustin downtownlady bird lakebusiness tripconvention center
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1 - 5 of 1,322 reviews
Reviewed yesterday

YES, This Hilton property is centrally located for all your tourist needs. From the time you check in with Jon till your bags are in the room via JD it was a wonderful experience. Super nice atrium an lobby an probably soon the rooms will...More

Thank Rongret
Hotel's Favourite
Reviewed 22 March 2018

I happened to be there on business during the SXSW Music Festival. I was working the 10pm-6 am shift and expected the hotel to be crazy because of the festival. I was able to actually get sleep which was nice, the front desk and bar...More

1  Thank pmshea1
Response from Kathleen R, Manager at Embassy Suites by Hilton Austin - Downtown/Town LakeResponded 23 March 2018

Thank you for your review! It was very busy during SXSW but we had some great people staying with us and wonderful tenured staff members ready to be of service to all. We're so glad you enjoyed your visit; plus, got to get some needed...More

Reviewed 2 days ago

My husband and I flew to Austin for a 5-day visit with our daughters and two grand kids whom we haven't seen in two years. My other daughter lives in Houston and she and her boyfriend drove down to spend a day with us.

Review collected in partnership with Embassy Suites Hotels
Thank inaraievans
Reviewed 2 days ago

The hotel is nice as you walk in.... The complimentary breakfast was awesome, with made to order omelettes, bacon, eggs, sausage, bagels, pastries and fruits. All fresh and delicious. The Managers Reception/Happy Hour was great as well. Free drinks and snacks for a couple hours...More

Review collected in partnership with Embassy Suites Hotels
Thank Anita A
Reviewed 1 week ago

Awesome cocktail hour. The homemade salsa was SO DELISH!!!! Food manager and staff went above and beyond. I made a comment to a staff how delicious the sauce was. The food manager brought me out a pint to take home with me. Also, the view...More

Thank Darlene H
Response from Kathleen R, Manager at Embassy Suites by Hilton Austin - Downtown/Town LakeResponded 1 week ago

Awesome review Darlene! Thank you so much for your comments, and I'm so glad you were able to take a little bit of us home with you! I'll pass along your comments to the entire team as I know they will appreciate them. We certainly...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$186 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Austin
#23 Romantic Hotel in Austin
#38 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$186 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Austin
#23 Romantic Hotel in Austin
#38 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (136)
Room & Suite (128)
Dining (54)
Pool & Beach (30)
Amenities (32)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
Patricia H
27 June 2018|
AnswerShow all 6 answers
Response from Kathleen R | Property representative |
Yes! Every evening between the hours of 5 and 7pm!
1
Vote
Virginie g
30 December 2017|
AnswerShow all 3 answers
Response from Kathleen R | Property representative |
I'm so sorry I didn't see your question sooner, but we are very close to the annual fireworks display (NYE and July 4th) and char0ld is correct that it does depend on which side of the building you are on if you choose to... More
0
Votes
Trav_L_ir
18 June 2017|
AnswerShow all 7 answers
Response from marksw12 | Reviewed this property |
Unfortunately I am unaware of any parking alternative. We used the valet and then the complimentary shuttle to go where we wanted as long as it was within 2 miles.
1
Vote
Room Tips
"Need to be on the upper floors on the river side to have an excellent downtown view."
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"9th floor is the premium floor"
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"Ask for a premium floor with a view of the lake"
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"Away from elevators, I like the high floors but they had a band that week :-)"
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