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Holiday Inn Express & Suites Austin Downtown - University

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Traveller (110)
Room & Suite (59)
Pool & Beach (12)
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About
  • Excellent27%
  • Very good37%
  • Average13%
  • Poor15%
  • Terrible8%
Centrally located in the Red River District of downtown Austin, the Holiday Inn Express is downtown's newest select service hotel with an opening date of January 2016. Our thoughtful service will guide you to our neighborhoods best known spots and hidden gems which includes the Texas State Capital, University of Texas Longhorns and the Congress Street bridge home to the world famous bats! We cannot forget about the world famous 6th street home to over 100 live music venues only a short 2 block walk!
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Property amenities
Pool
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Reviews (159)
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149 results
Traveller rating
40
56
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22
11
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Time of year
LanguageEnglish
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40
56
20
22
11
Show reviews that mention
All reviews red river barbecue place modern facilities using points free breakfast garage parking nice hotel late at night walk in shower an overnight stay state capitol decent breakfast rental car location is great check in was easy key card nice stay
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1 - 5 of 149 reviews
Reviewed today via mobile

Were looking for downtown hotel that was clean, safe, comfortable and close to night life. As HIs are usually reliable this was our selection. Location was perfect and rooms were fine. Underground parking was a good option as area gets a little crazy after dark...More

Thank MellohYellow
Hotel's Favourite
Reviewed 5 weeks ago

In my view this hotel doesn't deserve the negative reviews it's been getting. I stayed here for five days during the Austin Film Festival. And I'm really picky about quality. But I couldn't fault the place. It's fairly new, its a Holiday Inn Express, it's...More

Thank Companion652793
Response from Carmen D, Guest Relations Manager at Holiday Inn Express & Suites Austin Downtown - UniversityResponded 4 weeks ago

Thank you for the feedback! We are pleased to hear that you enjoyed your stay and truly appreciate your feedback. We pride ourselves in service as well as our location. We look forward to being able to host you again in the near future.

Reviewed 3 weeks ago

I stayed there for a night. It is in downtown, and it is relatively very close to UT Austin. It is a new hotel and the rooms are very modern and well equipped. They offer complimentary breakfast. I recommend not to have the rooms that...More

Thank Marisa P
Response from CarmenDaSilva02, Guest Relations Manager at Holiday Inn Express & Suites Austin Downtown - UniversityResponded 3 weeks ago

Thank you so much for your review of our hotel. We pride ourselves in our service. Our location is central to Austin's top attractions, and like many other establishments, there are many walks of life, and there is a homeless shelter a couple of blocks...More

Reviewed 4 November 2018

The hotel was clean, the staff was friendly, etc. BUT the nearby bars played music Wednesday night and Saturday (which is expected, I guess) so loud it was hard to sleep even with the AC unit on for white noise. Also, it is kind of...More

Thank PathGuy_USA
Response from Carmen D, Guest Relations Manager at Holiday Inn Express & Suites Austin Downtown - UniversityResponded 4 weeks ago

Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of upmost importance to us.We are in the middle of...More

Reviewed 26 October 2018

I stayed at this Holiday Inn location for a few days in October, 2018. The room had several issues. Kind of dirty. Nothing major- but just clear that they didn't deep clean except the obvious places. The toilet didn't flush right, you had to hold...More

Thank KYtraveler40208
Response from Carmen D, Guest Relations Manager at Holiday Inn Express & Suites Austin Downtown - UniversityResponded 30 October 2018

Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure...More

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Questions & Answers
Ask a question
CoOlJoSh
2 November 2018|
Answer
Response from whatdelayindustries | Reviewed this property |
We were not there in November so I'm not sure. Perhaps try the hotel directly.
0
Votes
Darlene V
6 July 2018|
AnswerShow all 2 answers
Response from AlexandraC4006 | Property representative |
Yes, they do!
2
Votes
KatiePul
17 December 2017|
AnswerShow all 3 answers
Response from Thruth W | Reviewed this property |
Yes. It's paid parking.
0
Votes
Room Tips
"Not facing Trinity street!"
598marisap
3 weeks ago
Read review
"If you have a car, pay for the parking lot on site for safety reasons."
pattylN6137RB
25 Sep 2018
Read review
"Make sure you leave room on credit card for their thievery"
DianneB593
9 Apr 2018
Read review
"Pick another hotel?"
davefP4785JW
7 Apr 2018
Read review
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PRICE RANGE
US$86 - US$239 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
171
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