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28/1/2018 29/1/2018
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    Hotel Indigo Austin Downtown - University

    810 Red River St, Austin, TX 78701-3313
    +1 877-859-5095
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    28/1/2018 29/1/2018
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    US$254
    US$243
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    Traveller (41)
    Room & Suite (29)
    Pool & Beach (11)
    Overview
    • Excellent34%
    • Very good28%
    • Average28%
    • Poor3%
    • Terrible7%
    Travellers talk about
    “live music” (9 reviews)
    “large bath” (2 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (102)
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    1 - 5 of 100 reviews

    Reviewed 5 days ago via mobile

    I spent 5 nights here. On 3 out of the 5, housekeeping had been in to make my bed but had done nothing else. No refresh of bathroom stuff or tea and coffee, left dirty glasses and mugs and didn’t replace them, no other effort...More

    Thank Slim6969
    Response from Eric C, General Manager at Hotel Indigo Austin Downtown - UniversityResponded 3 days ago

    Thank you for your honest feedback so we can continue to improve as a hotel and a service provider. We have addressed the housekeeping issue with the team to ensure improvements are made and our maintenance team has been notified regarding the air conditioning unit....More

    Hotel's Favourite
    Reviewed 4 weeks ago

    We stayed three nights at the Hotel Indigo while visiting family in Austin. The staff was genuine, accommodating and helpful throughout our stay. Truly a welcoming environment. The hotel is modern and very clean - throughout the property. Rooms are large, comfortable and well maintained....More

    Thank Mark F
    Response from Alexandra C, Manager at Hotel Indigo Austin Downtown - UniversityResponded 4 weeks ago

    Hello Mark F, Thank you for the great review! I am thrilled that William and John were able to make your stay a great one and create a lasting impression! We all work very hard to make sure our guests leave our hotel already planning...More

    Reviewed 11 December 2017 via mobile

    We booked this hotel and when we were driving to the hotel the neighborhood was full of homeless people and beggars on the street. We checked in and the hotel is actually nice and the staff is friendly and helpful. The room was nice and...More

    Thank Miguel S
    Response from Alexandra C, Manager at Hotel Indigo Austin Downtown - UniversityResponded 12 December 2017

    Hello Miguel S, Thank you so much for your review of our hotel. We understand Downtown Austin houses many of the homeless, and that a shelter is a couple of blocks away from our property. The safety of our guests and associates is our top...More

    Reviewed 10 December 2017

    My wife and I traveled to Austin on December 5 for an event sponsored by our son's educational foundation at the State Capitol. We made a reservation for two nights, through reservations.com, at the Hotel Indigo, since it is walking distance from the Capitol. The...More

    Thank Glenn W
    Response from Alexandra C, Manager at Hotel Indigo Austin Downtown - UniversityResponded 12 December 2017

    Hello Glenn W, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for....More

    Reviewed 22 November 2017

    My husband and I stayed here for 3 nights last month and were very happy with our accommodations. The hotel was very clean and our room was incredibly spacious. We like to walk places and found that the hotel was conveniently located within walking distance...More

    Thank MegS2488
    Response from Eric C, General Manager at Hotel Indigo Austin Downtown - UniversityResponded 25 November 2017

    Thank you for taking the time to complete an online review! We are pleased to hear that you and your husband enjoyed your recent stay with us. We look forward to having you with us again in the future!

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$142 - US$335 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Ctrip TA, Expedia and HotelQuickly so you can book your Hotel Indigo Austin Downtown - University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
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    Traveller (41)
    Room & Suite (29)
    Pool & Beach (11)
    Dining (6)
    Hotel & Grounds (53)
    Bathroom (4)
    Business Centre & Event Rooms (3)
    Nearby
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    Ask a question
    Questions & Answers
    Lauren L
    27 April 2017|
    AnswerShow all 6 answers
    Response from Gwynne Kay D | Reviewed this property |
    I think my room only had one king sized bed. I suppose if you had a room with two full sized beds and one person didn't mind sleeping in a chair, you could accommodate five people.
    0
    Votes
    KarenKayS
    6 September 2016|
    AnswerShow all 5 answers
    Response from TommyMcgill | Reviewed this property |
    There's plenty of cabs at airport. Take you directly to hotel.
    1
    Vote
    Room Tips
    "Ask for a room opposite the concert venue"
    Read review
    "I doubt theres a bad room in the place as two sides of the hotel front the main streets and overlook Cheer Up..."
    Read review
    "A pool view room means you can see the pool below along with a view of the city."
    Read review
    "If nighttime noise is a concern get a room on the west, south or east side."
    Read review
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