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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
W Austin is a hotel located in downtown Austin, Texas next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space.
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Property amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Paid Wifi
Paid Internet
Pool
Business Centre with Internet Access
Wheelchair Access
Bar/Lounge
Spa
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Trendy
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Early & Save in TX!
Reviews (1,325)
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1,302 results
Traveller rating
819
298
102
47
36
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LanguageEnglish
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819
298
102
47
36
Show reviews that mention
All reviews wet deck bliss products corner suite living room moody theater hip hotel chocolate covered strawberries lounge area lady bird lake four seasons heart of downtown hotel bar live music town lake valet parking fitness center concierge
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1 - 5 of 1,302 reviews
Reviewed 3 days ago via mobile

Absolutely every detail of our stay was taken care of with the utmost care. We were checked in by Ernie, who was welcoming, professional, and made us feel like royalty! The suite was exceptional and well appointed. We will certainly return and we will recommend...More

Date of stay: December 2018
Thank pamelar674
Response from TeamMarriott, Manager at W AustinResponded 2 days ago

Hello pamelar674, Thank you for evaluating your stay at W Austin. We live for making our guests feel at home, so we are delighted to know how happy you were with Ernie and his exceptional service! We value his hard work and will share your...More

Hotel's Favourite
Reviewed 5 November 2018

I was greeted by friendly gentlemen opening the door, and it only got BETTER from there. At check-in, Caleb was superb. His personality shined brightly when I asked him about a few local events. He even remembered my name when I waved the following day....More

Date of stay: November 2018
Thank David G
Response from TeamMarriott, Manager at W AustinResponded 6 November 2018

Hello David G, We are delighted you had a great experience at W Austin. Thank you for recognizing and commending our Talent for the excellent service they provide our guests. We work hard to make sure we take care of all our guests' needs daily,...More

Reviewed 3 weeks ago

Hello! Just wanted to express what exceptional customer service I experienced at the W, Austin. Brian Leibel, Dorian, Ronald and Hannah Coulter are incredible and provided me with world class customer service! Very grateful for all their genuine care.More

Date of stay: November 2018
Thank Catarina_Procore
Response from TeamMarriott, Manager at W AustinResponded 3 weeks ago

Hello Catarina_Procore, It was our pleasure to welcome you to W Austin. We are charmed to know you had an excellent stay and that our Talent left such a warm impression. Their desire to give every guest the best experience possible, down to the smallest...More

Reviewed 3 weeks ago via mobile

Really enjoyed my short stay here! I had a late check-in and was quickly given a room as well as instructions to a nearby restaurant. They offered to take my luggage to my room while i went out to grab dinner - nice touch! Location...More

Date of stay: November 2018
Thank irieisle
Response from TeamMarriott, Manager at W AustinResponded 3 weeks ago

Hello irieisle, We are thrilled with your energetic review and we thank you for sharing your experience at the Austin! We love offering our guests luxury accommodations just steps from our city's sizzling music scene, world-class dining and a pulsating nightlife. It was our pleasure...More

Reviewed 1 November 2018

Great hotel, great location staff very friendly at check in and room very nice and swanky, not much privacy in shower area but could get a curtain if needed. Positives excellent gym and equipment, Austin had a water issue but they provided plenty of bottled...More

Date of stay: October 2018
Thank EdsMom123
Response from TeamMarriott, Manager at W AustinResponded 1 November 2018

Hello EdsMom123, Thank you for posting a review - your comments make a difference! We appreciate you pointing out not only what you liked, but also the areas where extra effort is needed on our part. Everything we do is aimed at providing you with...More

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Questions & Answers
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paulsbae
24 December 2017|
AnswerShow all 2 answers
Response from WAustinMgr | Property representative |
We only require a $100 nonrefundable pet deposit plus $25 per night. We love when pets visit, and we'll be here to welcome you all then. Best, Drew McQuade, General Manager
0
Votes
scmiami
27 September 2015|
AnswerShow all 3 answers
Response from Roman X | Reviewed this property |
They charge a fee...but I recommend joining SPG. They give you good extra perks like free wifi and you can earn free nights.
0
Votes
M1029
30 March 2015|
Answer
Response from WAustinMgr | Property representative |
Hello-- we look forward to welcoming you here soon! We do have two neighboring garages, however both vary depending on City events specific to their overnight parking rules, so our suggestion would be contacting them... More
0
Votes
Room Tips
"Request a room with a balcony. There aren't many."
S3625BNdavidg
5 Nov 2018
Read review
"Go for a high floor"
EdsMom123
31 Oct 2018
Read review
"Higher floors for better view"
946carlay
15 Oct 2018
Read review
"Seek a room that faces opposite to 3d street on the interior"
jdpetruzzi
6 Aug 2018
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PRICE RANGE
US$247 - US$568 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w austin hotel austin
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
251
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