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Four Seasons Hotel Austin

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Traveller (269)
Room & Suite (127)
Dining (42)
Overview
  • Excellent76%
  • Very good14%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lady bird lake”(129 reviews)
“trio restaurant”(42 reviews)
“lobby lounge”(24 reviews)
AMENITIES
Free Wifi
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
5 Star accommodation
All hotel details
Additional information
Offers from Four Seasons Hotel Austin
Special Offer: Suite Special - 15% Off
Hotel packages
Offers from Four Seasons Hotel Austin
Special Offer: Suite Special - 15% Off
Hotel packages
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Reviews (2,003)
There are newer reviews for Four Seasons Hotel Austin
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1,989 results
Traveller rating
1,478
292
147
51
21
Traveller type
Time of year
LanguageEnglish
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1,478
292
147
51
21
Show reviews that mention
All reviewslady bird laketrio restaurantlobby loungetown lakecity viewluxury hotelroom servicethe congressfavorite hotelbeautiful propertythe location is perfectheart of downtownhappy hourupon checklive musicconvention centerspa
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21 - 25 of 1,989 reviews
Reviewed 14 June 2018

The hotel staff made this a wedding to remember! From the champagne welcome to the personalized snack table on our own floor! The staff was very visible to meet any needs you might encounter. They even set-up a dvr in the bridal suite for the...More

Review collected in partnership with Four Seasons
Thank dbuenik
Response from fsaustin, Social Catering Manager at Four Seasons Hotel AustinResponded 18 June 2018

Dear dbuenik, Thank you for taking the time to share your experience with us. We were so happy and truly honored to be apart of such a special day! Sincerely, Renee Glembocki Social Catering Manager

Reviewed 13 June 2018

Under construction and not aware. Pool chair saving policy is idiotic. Way too much money for the embarrassing amenities. Would not stay there again. Value was not there.Rooms were redone, and we were told. However, no one said anything about restaurant and lounge being under...More

Review collected in partnership with Four Seasons
1  Thank 8lee
Response from fsaustin, Director of Food and Beverage at Four Seasons Hotel AustinResponded 18 June 2018

Dear 8lee, Thank you for sharing feedback regarding your visit to our property. At Four Seasons, we strive to exceed all of our guests expectations and I am disappointed to learn that this was not the case with your recent stay. I would like to...More

Reviewed 13 June 2018

Great personal attention . Always enjoy the four seasons . There doing construction in the lobby all summer of 2018 so that may bother some people .. otherwise they never lack customer service .. enjoy

Review collected in partnership with Four Seasons
Thank Orlando K
Response from fsaustin, General Manager at Four Seasons Hotel AustinResponded 15 June 2018

Dear Orlando, Thank you for your patronage and kind review. We appreciate your kind feedback on the renovation experience and hope to welcome you back to the hotel soon to see the final results! Sincerely, Rob Hagelberg General Manager

Reviewed 11 June 2018

WARNING! The entire lobby level and the level below are under construction...and yet the hotel is still charging full price for their rooms! I find this obnoxious. When we complained, they didn't do anything about it, which is even more obnoxious, especially considering the "restaurant"...More

8  Thank Portunes
Response from fsaustin, Front Office Manager at Four Seasons Hotel AustinResponded 18 June 2018

Dear NeptuneSF, Thank you for taking the time to provide us feedback on your recent stay. I appreciate you making me aware of the unfortunate experience you had regarding the noise associated with our renovations, and for that I would like to sincerely apologize. I...More

Reviewed 7 June 2018

Always elegant and well-done, the Four Seasons Austin does not disappoint. They are undergoing a major lobby renovation, so noise level is high during weekdays. The staff has accomodated around the project well, and even called me twice before arrival to

Review collected in partnership with Four Seasons
Thank k r
Response from fsaustin, General Manager at Four Seasons Hotel AustinResponded 8 June 2018

Dear k r, Thank you for your positive review! We appreciate your kind feedback on the renovation experience and hope to welcome you back to the hotel soon to see the finished product. Sincerely, Rob Hagelberg General Manager

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$446 - US$1,018 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Austin
#3 Luxury Hotel in Austin
#3 Business Hotel in Austin
#6 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$446 - US$1,018 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Austin
#3 Luxury Hotel in Austin
#3 Business Hotel in Austin
#6 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (269)
Room & Suite (127)
Dining (42)
Pool & Beach (38)
Business Centre & Event Rooms (18)
Family and Play Areas (4)
Questions & Answers
Ask a question
Dratti
29 January 2017|
AnswerShow all 7 answers
Response from fsaustin | Property representative |
Hi Dratti, While the city no longer offers Uber, we have found Ride Austin to be a wonderful alternative. Not only is it a non-profit but it was created by a former Uber Executive. As the hotel does not have a shuttle to... More
1
Vote
redgoose
24 January 2017|
AnswerShow all 4 answers
Response from Col A | Reviewed this property |
No remodeling at present.
0
Votes
redgoose
8 January 2017|
AnswerShow all 4 answers
Response from fsaustin | Property representative |
Yes, the pool is heated to 82 degrees year-round. We do not have tennis courts but our Concierge would be happy to provide recommendations for nearby public courts. We hope to have the opportunity to welcome you soon!
0
Votes
Room Tips
"The city suite is worth the extra investment above a king room."
Read review
"corner rooms are more spacious."
Read review
"Ask for lake view rooms"
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"Don't stay here while there is construction - it's a waste of money until they lower their rates"
Read review
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