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Pan Pacific Manila

1,395 reviews
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Traveller (915)
Room & Suite (391)
Dining (99)
Overview
  • Excellent60%
  • Very good31%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(58 reviews)
“top floor”(60 reviews)
“pillow menu”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Pan Pacific Manila
Special Offer: Free Room Upgrade
Hotel deals
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Reviews (1,395)Write a Review
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All reviewsbutler servicetop floorpillow menuwelcome drinkbreakfast buffetlarge bathroomexecutive roomexcellent hotelmakati arearobinsons mallfive star hotellove this hotellate checksecuritybathtubadriaticobeggars
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1 - 5 of 1,051 reviews
Reviewed yesterday via mobile

Having stayed here several times over the past few years I'm running out of things to say about this wonderful hotel in Manila. If you're reading this review it's presumably because you're planning a trip and looking for reccomendations, I can only urge you not...More

2  Thank Richard K
Hotel's Favourite
Reviewed 7 September 2017

The hotel is beautiful and the rooms are beautifully designed and interesting. The staff are friendly, professional and helpful. I initially had a concern about a minor issue and the staff immediately rectified it without my asking. They have gone above and beyond to make...More

Thank Leni H
Response from Steph C, Public Relations Manager at Pan Pacific ManilaResponded 8 September 2017

Dear Valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for providing your valuable feedback! We are delighted to read that we were able to create a memorable hotel experience for you with our amazing ambiance...More

Reviewed 4 days ago

Through our years of traveling, my husband and I have never encountered a hotel wherein all and I mean "all" of the hotel staff are so sincerely friendly. You are greeted with smiles everywhere. Our room was exceptionally beautiful and our butler made sure each...More

Thank _agnes_gonzalez
Reviewed 1 week ago via mobile

i recommend this hotel in my friends, but this hotel is not good enough from them because of late make up room, and late check in!!! One of they want is the butler is friendly.. they told me the one butler is clean their room....More

Thank DEUCHE35
Response from Steph C, Public Relations Manager at Pan Pacific ManilaResponded 6 days ago

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us, and thank you for taking the time to provide your valuable feedback. On this occasion we obviously did not meet your expectations and I am sorry to...More

Reviewed 1 week ago

There are over 50+ in our group: excellent service, staff making sure on a dialy basis we have everything we need. From the time we wake up at a crack of dawn before golfing, the staff are on top of everything that we need.More

Review collected in partnership with Pan Pacific Hotels Group
Thank Mr L
Response from Steph C, Public Relations Manager at Pan Pacific ManilaResponded 6 days ago

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for your loyalty and for recognizing our service excellence. We are delighted to read that we created a memorable experience for you and that you truly enjoyed the modern comfort of our facilities...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Outdoor pool
Details
Price range
US$121 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Manila
#2 Romantic Hotel in Manila
#2 Family Hotel in Manila
#2 Luxury Hotel in Manila
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$121 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Manila
#2 Romantic Hotel in Manila
#2 Family Hotel in Manila
#2 Luxury Hotel in Manila
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (915)
Room & Suite (391)
Dining (99)
Pool & Beach (58)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
davey460
1 December 2017|
AnswerShow all 6 answers
Response from RMasselin | Property representative |
Good day and thank you for your questions, yes indeed we have rates that do include breakfast and pre-dinner cocktail at the Pacific lounge Please let us know how we can further assist uyou with your bookings GREATEST... More
2
Votes
HCF1971
14 September 2017|
AnswerShow all 3 answers
Response from Zen B | Reviewed this property |
No, they don't have smoking rooms but they have a designated in the lobby to smoke.
1
Vote
Hilda M
2 July 2017|
AnswerShow all 5 answers
Response from Jay M | Reviewed this property |
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0
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1234569
Room Tips
"Room with Manila Bay view"
Read review
"The offer of 2 out of 3, daily breakfast, daily 3 piece laundry or dining, keep this unique offer forever!"
Read review
"We used the King Suite room in the 10th floor"
Read review
"All rooms overlook the city but is possible to ask for a view of the rooms on the upper floors of Manila Bay."
Read review
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