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The St. Regis Kuala Lumpur

Traveller (1087)
Room & Suite (367)
Dining (102)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Set against one of the most prestigious and romantic neighbourhoods of KL, The St. Regis Kuala Lumpur is located in KL Sentral, the city’s most important transportation hub. Featuring the largest standard guest rooms in KL, The St. Regis Kuala Lumpur ensures every need is catered to with 208 gracefully appointed and elegantly furnished accommodations.
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Property amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Luxury
Romantic
HOTEL CLASS
472Reviews
1,171Photos
11Q+A
45Room tips
Traveller rating
  • 352
  • 68
  • 26
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  • 16
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Popular mentions
+1
This is not located in the centre of KL but Short walk to some major attractions. Planetarium, National Museum. About 45min taxi from the airport. Loved this hotel- had all the frills. The suites where enormous, marble clad, clean, luxe, the service was phenomenal. The
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Response from StRegisKL, General Manager at The St. Regis Kuala Lumpur
Responded yesterday
Dear voyage_to_venus, I note with delight that you have marked your recent stay at the hotel with exceptional in all the areas of your service experience. We do appreciate most sincerely your support, but more importantly the fact that you had a most enjoyable stay at the hotel! We look forward to ‘welcoming’ you back on a future visit to the hotel and especially to Kuala Lumpur! Warm wishes, Renato De Oliveira General Manager The St. Regis Kuala Lumpur
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+2
Exterior 5/5 Interior 5/5 Staff 5/5 Location 4.5/5 Price 4/5 Facility 4.5/5 Another great experienced presented by St.Regis once more, this time is Kuala Lumpur. Staff is great, not very personalized but still ok Room n size is exceptional Price is great not the best Location,
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Response from StRegisKL, General Manager at The St. Regis Kuala Lumpur
Responded 3 days ago
Dear FLimPlatinum, Thank you for your kind review of The St. Regis Kuala Lumpur. It is our delight to hear of all your wonderful stay experiences here with us. We are grateful for your kind compliments and are glad to hear that the service rendered to you during all your stays had met your expectations. Thank you for your loyal patronage and we look forward to welcoming you back again! Warm wishes, Renato De Oliveira General Manager The St. Regis Kuala Lumpur
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Absolutely discussed with this hotel. after booking using the reward system points for a week stay, one week before travel we received an email saying they were canceling due to a delegation arriving. I am pretty sure a delegation does not book a hotel with less than a week to
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Response from StRegisKL, General Manager at The St. Regis Kuala Lumpur
Responded 5 days ago
Dear Thepalmbistro, We would like to extend our apologies for the inconvenience caused and assure you that we have taken the necessary steps to remedy the situations. We sincerely empathize and we are striving our level best with every possible solutions to ensure the above challenge is rectified in a timely manner. We look forward to welcome you to our hotel and we will ensure you have a delightful and memorable experience with us. Thank you ! Warm wishes, Renato De Oliveira General Manager The St. Regis Kuala Lumpur
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+5
Frankly saying was astonished by St. Regis, especially when was upgraded to Suite. It takes my breath - if you have a chance - try it , and you will never forget. Exceptional butler services - everything is done enough fast with excellent quality. Amazing Astor bar on evening
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Response from StRegisKL, General Manager at The St. Regis Kuala Lumpur
Responded 6 days ago
Dear dustyandreas, I would like to ‘Thank you’ in appreciation of your feedback on the The St. Regis Kuala Lumpur during your stay at the hotel. You have rate the hotel very highly and we appreciate your generous praise on the services rendered. We are glad that you were pleased with the hotel locality, products offered as well as service rendered by our butler services. We hope to welcome you back again in the near future! Warm wishes, Renato De Oliveira General Manager The St. Regis Kuala Lumpur
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+2
I visited Kuala Lumpur around the Christmas holiday season. Prior to arriving, Kit had helped us with details on getting to the hotel from the airport. We ended up taking a taxi and once we entered, we were blown away by the decorations in the lobby and the impeccable service
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Response from StRegisKL, General Manager at The St. Regis Kuala Lumpur
Responded 6 days ago
Dear wendy11491, I note with delight that you have marked your recent stay at the hotel with exceptional in all the areas of your service experience. We do appreciate most sincerely your support, but more importantly the fact that you had a most enjoyable stay at the hotel! I will definitely let Butler team to know about your kind comments. We look forward to ‘welcoming’ you back on a future visit to the hotel and especially to Kuala Lumpur. Warm wishes, Renato De Oliveira General Manager The St. Regis Kuala Lumpur
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12345674
Yes you can. It is connected by a walkway bridge. This is advisable only if you are carrying a light baggage. They also have a shuttle service from KL Sentral. You may check from the hotel if it is available
2 votes
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If you don't need to go into KL simply because of how far it is, my recommendation is Pullman Putrajaya instead which is significantly closer to KLIA and is more discreet with generally less guests and good restaurants / dining within the hotel resort. I concur with the 2 above responses.
1 vote
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Hi you may book the St Regis suite, it has a bathtub on its own and it’s not attached to the wall.
2 votes
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123
"Excellent food throughout the hotel. Staff are really knowledgable, just have to ask. Hermes handbags boutique is worth checking out."
"High floors with city views"
"Avoid room 1416"
"Higher floors have better city view."
"Ask for high floor with views of KL skyline."
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1234569
PRICE RANGE
US$185 - US$295 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
208
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