Excellent service and hospitality, great hygiene. I was here for a surprise staycation with my boyfriend for our anniversary. The staff at the check in counter was so friendly and played along with my surprise. Such a friendly guy, sorry I've forgotten his name. Room was spacious, clean, LOVE THE INTERIOR DESIGN, THE TOILET OMG GOALS! It was also decorated with balloons and got a complimentary cake and cards from the hotel. How sweet of them. Their butler service was top-notch too. We ordered a bubble bath and the lady butler (she appeared in ads for the hotel, forgotten her name sorry) was so attentive that she removed her shoes when she entered our room. We went for the package and had dinner and breakfast included. Breakfast was average but their roti Jala was AMAZING! Dinner was nothing too wow but service was excellent and the waiters were attentive. We were a bit full from the complimentary cakes and drinks at Astor Bar that we couldn't really eat desserts at Brasserie so we got them delivered to our room instead which They set it up nicely in our room. Astor Bar is BEAUTIFUL. I love their entrance door, so unique and mysterious. I love it. Their private decanter room is beeeeeaaaauuuuttiiiiffuuuull!!! I was too shy to get a picture of myself there, maybe next time, if im allowed, please? For drinks, I had something strong and smokey like old fashioned but I dont remember its name. It was really strong but I like it. My partner had the Assam boi. I'm not a fan of Bloody Mary or similar so I didn't enjoy his drink. Their snacks were so good!! I don't mind getting a pack or two and snack on them in my room (I wish!), both the cashew nuts and the chips were so addictive! It was a great night overall, sad that it was only a night. Managed to extend the check out time a lil bit but I didn't want to leave. I can't wait for my next visit!!!!…
Classy High Tea at the drawing room with numerous sandwiches, canapes and desserts. The ambience was grandeur and luxurious. Service rendered was amazing and food tasted great. Definitely worth a try! Its wheelchair and child friendly.
Room is spacious, clean and hi-tech. Very nice service and hospitality! Butler service and 10complimentary non alcoholic beverages also given. Food spread is also good! Will repeat this staycation in the future.
I celebrated my birthday at St regis kuala lumpur because this is one of my dream hotel to stay. The check in was really smooth and thanks to sally the butler. She was really kind and answer all of my questions. Thanks to Anna & all of the butler team for the card and the deco. It was really thoughtful of you guys. Thank you. I want to say thank you to timothy who was really helpful & follow up on my request. Everything was great even my bed looks really empty. As I remembered last time they put booster and bed runner on it. Anyways, the celebration was really amazing. Me & my gf was so happy and we wish to come back soon.
It was such a lovely luncheon at Brassiere as it was completely quiet and peaceful, assisted with great service as usual with Ben assisting us during our lunch time. The food we selected was delicious and satisfying. Regis has always been my favourite whether it is to dine or wine at Astor. It is never a disappointment to be served by them. Right after our satisfying lunch at Brasserie we head over to Astor to end our evening w the tranquility of ambience. Great service, great quality, and most of all such lovely hospitality. Once again thank you Ben for the lovely service at Brasserie, Eliza and Ezza from Astor for your warm welcoming hospitality. Always leaving Regis happy as always.
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