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The St. Regis Kuala Lumpur

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Traveller (902)
Room & Suite (365)
Dining (111)
Overview
  • Excellent76%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“butler service”(57 reviews)
“astor bar”(21 reviews)
“drawing room”(17 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
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Reviews (407)
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357 results
Traveller rating
262
57
20
8
10
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Time of year
LanguageEnglish
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262
57
20
8
10
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All reviewsbutler serviceastor bardrawing roomcaroline astor suitebutler teamiridium spacrystal barprivate massage roomhead butlergorgeous suitedressing roomhandwritten notewalk in closetroom checkspg platinumon demandluxury hotel
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1 - 5 of 357 reviews
Reviewed 4 days ago

Excellent stay - hotel - staff outstanding. From the guys at the lobby when you arrive and leave the hotel, check in, housekeeping, butler service - not to mention the service at the pool from Melissa! The whole team was polite, courteous, efficient. We will...More

7  Thank _phil_un
Reviewed 1 week ago via mobile

It was a short two nights stay but I enjoyed every bits of it. Be charmed by the luxurious service and the grandeur of the property. The guestroom is expansive, with nice view of the city, peppered in with some greenery. The space of bathroom...More

12  Thank Cheong C
Reviewed 1 week ago via mobile

Another stay at the St Regis and I must say, the hotel quality remains top notch without much disappointment. The air conditioner had a humming noise but office duty manage Jeffrey Koh facilitated with a prompt switch into another room, hassle free. Thanks Jeffrey again...More

8  Thank Evan L
Reviewed 1 week ago via mobile

I have stayed in KL at least 10 nights a year. Every year. Since 1992. I know the competitive nature of the market. I also know what I need. St Regis is a name synonymous with luxury and service. Somehow the KL St Regis misses...More

8  Thank Paul C
Response from StRegisKL, General Manager at The St. Regis Kuala LumpurResponded 5 days ago

Dear Paul C, First and foremost, I would like to express my gratitude for sharing your constructive feedback in regards to your recent stay with us. I sincerely regret to learn certain expectations of yours were let down due to the perceived level of service...More

Reviewed 1 week ago

I was in Kuala Lumpur with my partner for a short weekend vacation. Even though the flight to Kuala Lumpur takes about 45 minutes, KL was never considered as a holiday destination for me until recently. As I needed to accumulate more SPG nights to...More

10  Thank WhereToGoh
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$245 - US$462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Kuala Lumpur
#6 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$245 - US$462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Kuala Lumpur
#6 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (902)
Room & Suite (365)
Dining (111)
Pool & Beach (34)
Business Centre & Event Rooms (14)
Family and Play Areas (8)
Questions & Answers
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Lorraine H
17 July 2018|
AnswerShow all 5 answers
Response from NCheok | Reviewed this property |
If you don't need to go into KL simply because of how far it is, my recommendation is Pullman Putrajaya instead which is significantly closer to KLIA and is more discreet with generally less guests and good restaurants... More
1
Vote
mgnoht
17 November 2017|
AnswerShow all 3 answers
Response from JoyceToh | Reviewed this property |
Hi you may book the St Regis suite, it has a bathtub on its own and it’s not attached to the wall.
2
Votes
tingkattingkat
23 September 2017|
AnswerShow all 3 answers
Response from jones c | Reviewed this property |
Astor bar and smoking floor
0
Votes
Room Tips
"St Regis, Caroline Astor & John Jacob Suite Rooms"
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"KL view on its own"
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"get a room facing the museum."
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"1212 has a great view of the city, but I have no idea which side it is..."
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