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The room was big! It has writing table, two side tables, television, and very strong aircon/WIFI. Basic toiletries were provided. There's hot/cold shower. Water dispenser on our floor. A simple breakfast buffet if you wake up very early otherwise there is none for you. on...More
Your reception (LOCAL INDIAN) is very RUDE and LAZY! Even your foreigner reception is more polite and treat guest better than him! I arrived around 11 PM and already book using the Booking.com. The reception asked me the booking ID. Then the booking still can’t...More
Response from YunOn W, Owner at U Pac HotelResponded 20 June 2018
Thank you for your feedback following your stay at U Pac Hotel.
We sincerely apologise for the poor attitude of our Receptionist in handling your situation. Rest assured we have taken the necessary remedial action whereby the said staff have been counselled to...More
Good location. Quiet. Clean. Spacious. Good wifi.
Price and quality are well matched.
Big thanks to front team who were all really helpful and understanding with my special payment requests. Also thank you to breakfast lady who kept the area clean. all of them always...More
A short vacation during Chinese New Year. Booked a Superior Deluxe Room for 2 nights.
First impression on this hotel: Clean, Quiet, Well Maintain, Friendly Staff.
The room is small yet Cozy. Bed and the equipment in the room are clean.
Although this is a...More
Response from YunOn W, Owner at U Pac HotelResponded 2 April 2018
First and foremost we thank you for choosing to stay with U Pac Hotel during your recent visit to Kuala Lumpur. Your kind feedback is greatly appreciated and we are delighted to know that you had an enjoyable stay with us.
I came here to stay for a night. Booked 2 rooms and we can check-in straight away (it was around 7:30PM). The front desk clerks are nice and understanding. The only thing is that now Malaysian government is applying Tourism Fee which is 10RM per...More
Nestled in a quiet area just off the main road this elegant hotel has 59 rooms that are priced reasonably to suit your budget. Room guests are provided with complimentary breakfast. It has a spacious lobby with …Morea lift and a private basement car park. The hotel is well connected to major roads and highways as well as to the SMART tunnel. Guests are assured peace of mind as U Pac Hotel is monitored by CCTVs and overnight security personnel. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.