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Hotel Maya 138 Jalan Ampang, Kuala Lumpur 50450 Malaysia
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US$61
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Free cancellation until 07/10/22
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Traveller (1473)
360
Panoramas (24)
Room & Suite (783)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 14/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Maya Kuala Lumpur
Updated 14/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#84 of 745 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Hotel Maya Kuala Lumpur is a boutique urban resort hotel, located just 5 minutes walk away from the iconic Petronas Twin Towers. This Heritage hotel has 284 well appointed rooms. Highlights of the hotel include the Sky Lounge which offers a stunning view of the city skyline, and our hydrotherapy pool at Anggun Spa.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Karaoke
Airport transportation
Paid private parking on-site
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Happy hour
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Neck massage
24-hour security
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Tile / marble floor
Electric kettle
Bath / shower
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
148Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
1806Reviews15Q+A100Room tips
Traveller rating
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  • 92
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VivekGiriGowda wrote a review Sep 2022
Bengaluru, India53 contributions54 helpful votes
To start with, Location is perfect, right opposite to the Petronas Twin Towers. It's located within a walkable distance for all the best and famous branded stores. Convenience stores at the end of the roads on both sides, local food joint with live music right across the street. Rooms are neat and tidy, spacious, all basic amenities in every room. Bathrooms are also spacious and clean. Breakfast spread was decent in terms of continental food with live counters. Staff here were way too helpful in every aspect during our stay and very absolutely polite. Check-in and Check-out was very smooth no delays. Recommended Hotel to stay and decently priced, not that expensive for what you get in return.
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hassan wrote a review Aug 2022
2 contributions2 helpful votes
Great hotel. Outstanding service and super friendly staff. Mr VJ was very friendly and helpful. Breakfast had a variety of items. Overall a really pleasant experience and much guaranteed for your KL city centre stay.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Sharmini Moganasundram, General Manager at Hotel Maya Kuala Lumpur
Responded 3 weeks ago
Dear Hassan, Our utmost appreciation for selecting Hotel Maya KL for your recent stay. We will be sure to convey your very kind words to VJ, he is indeed an asset. We look forward to welcoming you back to Hotel Maya in the near future. Till then, Stay Safe. Sincerely, Sharmini Moganasundram General Manager Mobile - +6012 301 8136
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shazia C wrote a review Aug 2022
1 contribution
Stayed at Hotel Maya for 4 nights. The checking in was easy. Room is nice. Location is good too. The food trucks outside and the place open 24 hours is lovely too. However that’s where the good ends….breakfast, a lot items are cold and was limited. Also, milk was off one of the days we had breakfast. We ran out of toilet paper and had to call reception 3 times for which we then received at 4pm, after the third call. We went out and housekeeping were in our room cleaning at 6pm (who cleans at 6pm?!) when we returned after going out, our room door was left open!!! That is one of the most basic things I’d expect from a hotel and their staff to make sure was done!! We were on the 19th floor but could hear the club on the 13th floor. Had requested a room away from there which the hotel accommodated but we could hear and feel the beats. Not ideal when you’ve got a flight to catch early morning or when you’re pregnant and need your sleep. I don’t know why they have a club half way in the hotel. Surely if we could hear on the 19th, the rooms below probably did too. Surely will NOT be returning to hotel maya and wouldn’t recommend for this reason.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: The hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sharmini Moganasundram, General Manager at Hotel Maya Kuala Lumpur
Responded 24 Aug 2022
Dear Shazia, Please accept our sincere apologies for the unpleasant experience. However, I am truly appreciative of your positive feedback about our rooms, location and seamless check in. With your feedback, we will do as much as we can to address our shortcomings. Once again, our sincere apologies. Sharmini Moganasundram General Manger Mobile +6012 301 8136
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clinton Chan wrote a review Aug 2022
Kuala Lumpur, Malaysia1 contribution2 helpful votes
Provide an excellent service for check-in, room service, house-keeping. The room is big with a nice bath tub, shower and walking closet. The location is close to the KL twin towers and Pavillon shopping mall. With a nice view to twin tower.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Sharmini Moganasundram, General Manager at Hotel Maya Kuala Lumpur
Responded 24 Aug 2022
Dear clintonchan, Thank you for selecting Hotel Maya as your preferrred Hotel for this stay. Its wonderful to know that we have met with your expectations, and we look forward to welcoming you back. Sincerely, Sharmini Moganasundram General Manager Mobile - +6012 301 8136
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
نجوم ا wrote a review Jul 2022
1 contribution
The guy who help us with luggage (wfigy ) i am not sure about the name is very nice and helpful , he is doing his job probably The room clean Sometimes the air conditioning not that cold The bathroom room is clean Overall is good hotel The price is high little bit
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sharmini Moganasundram, General Manager at Hotel Maya Kuala Lumpur
Responded 1 Aug 2022
Dear Valued Guest, Firstly, thank you for selecting Hotel Maya as your preferred Hotel for this stay. We are truly grateful for your review and very kind words towards our team and product, We apologise for the inconsistent airconditioning that you experienced. We look forward to welcoming you back. Sincerely, Sharmini Moganasundram General Manager Mobile - +6012 301 8136
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Naziya_Chhatbar wrote a review Jul 2022
Leicester, United Kingdom6 contributions8 helpful votes
Hotel staff are brilliant. Very friendly and accomodating. Reception staff, cleaners and bell boys helpful especially Vijay. Breakfast was okay could be better..sometimes the food was cold. Floor 13 was disappointing. Party every night with loud blasting music. Could hear it extremely loudly on our floor. Request rooms away from floor 13!! Thank you to all staff at the hotel 😊
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sharmini Moganasundram, General Manager at Hotel Maya Kuala Lumpur
Responded 18 Jul 2022
Dear Naziya, Thank you very much for your very kind comments. We will truly pass on your compliments to Vijay, he is indeed and asset. All your feedback has been received and we will address these areas for improvement. We truly look forward to welcoming you back. Sincerely, Sharmini Moganasundram General Manager Mobile +6012 301 8136
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OSMOTEC wrote a review Jul 2022
2 contributions
Fresh breakfast buffet and friendly staff, specially Mohammad from Afghanistan. Lobby staff were very helpful specially Viji. Location was perfect, need a little bit renovation in the premises. The swimming pool was very clean and relaxing.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sharmini Moganasundram, General Manager at Hotel Maya Kuala Lumpur
Responded 13 Jul 2022
Dear mfard2, Many thanks for your lovely comments towards our breakfast offering and team members. We hope to be able to welcome you back to Hotel Maya Kuala Lumpur. Sincerely, Sharmini Moganasundram General Manager Mobile - +6012 301 8136
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Max wrote a review Jun 2022
Gelderland Province, The Netherlands4 contributions2 helpful votes
I stayed at Hotel Maya for 9 days in June 2022 and had a great stay. The hotel is located on Jalan Ampang, the major street of Kuala Lumpur. It’s just a 3 minute walk from the hotel to Suria KLCC and the Petronas Towers, also KL Tower and Pavilion mall are all pretty close to the hotel. Breakfast was very good and there was plenty of choice for food and beverages. The room was spacious and modern (just renovated). The staff was very friendly and was always ready to help. There is also a gym available, it wasn’t very big but it had everything I needed and fortunately it wasn’t very crowded so you don’t have to wait for anything to be available. I really recommend La Bodega restaurant, situated at the ground floor of the hotel. Very nice food and not too expensive. I would definitely recommend Hotel Maya if you’re looking for an affordable 5 star experience in the city center of Kuala Lumpur!
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sharmini Moganasundram, General Manager at Hotel Maya Kuala Lumpur
Responded 28 Jun 2022
Dear maxwS4044KF, Wow! You have truly made our day. Thank you so much for taking the time with your detailed review, which will certainly assist other travelers. Hope we have the pleasure to welcome you back soon. Do use me as your contact point. Sincerely, Sharmini Moganasundram General Manager Mobile +6012 301 8136 Email gm@hotelmaya.com.my
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fatima wrote a review Jun 2022
1 contribution1 helpful vote
The hotel service and people were nice MR Vijey very good advisor in maya hotel Location - Good surrounding, nearby to KLCC. Close to restaurant and food truck area Liked · The hotel staff. All were very helpful and courteous. They were all pleasant and professional. Keep it up! 😍😍😍😍😍😍
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sharmini Moganasundram, General Manager at Hotel Maya Kuala Lumpur
Responded 19 Jun 2022
Dear Fatemehzamanian, Thank you so very much for your five star review. We are truly glad that our product, service and location met with your expectations . We will be sure to pass on your compliment to Vijay. Do come again. Sincerely, Sharmini Moganasundram General Manager Mobile +60123018136
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MINT RAHIMIN wrote a review Jun 2022
Sungai Petani, Malaysia20 contributions4 helpful votes
I had inform the reception to make up my room at 1pm plus and passed the note to the staff to remind them before going out as I was in the room during the housekeeping visit. When i came back at 1020pm i was very shocked to find out they didnt make up and clean my room. I called up to request the service immediately but after waites for 20minutes nobody came in. I went down to complaint at the reception counter and only after 15minutes the staff came to clean my room. That was terrible. The parking space ceiling also have a leaking and the dropping stained my car bonet. I wouldnt recommend this hotel and will never come back in the future.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sharmini Moganasundram, General Manager at Hotel Maya Kuala Lumpur
Responded 13 Jun 2022
Dear Azamine, Firstly , please accept our sincere apologies for the very unfortunate and bad experience. While we work on our shortcomings, please reach out to me via the contact listed below so that we may discuss this matter and change your perception of Hotel Maya. I look forward to hearing from you. Once again, our sincere apologies . Sincerely, Sharmini Moganasundram General Manager Mobile +60123018136
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$47 - US$66 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel maya kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
284
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Frequently Asked Questions about Hotel Maya Kuala Lumpur
Which popular attractions are close to Hotel Maya Kuala Lumpur?
Nearby attractions include Petronas Twin Towers (0.4 km), Petrosains Science Discovery Centre (0.5 km), and Dewan Filharmonik Petronas (0.4 km).
What are some of the property amenities at Hotel Maya Kuala Lumpur?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Maya Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Maya Kuala Lumpur?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Maya Kuala Lumpur?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hotel Maya Kuala Lumpur?
Conveniently located restaurants include Canopy Rooftop Bar and Lounge, Flock, W Kuala Lumpur, and Nadodi KL.
Are there opportunities to exercise at Hotel Maya Kuala Lumpur?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel Maya Kuala Lumpur have airport transportation?
Yes, Hotel Maya Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Maya Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Maya Kuala Lumpur offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.