4 days in sunway putra hotel, very nice place to stay here. Nizam from room service really good in service , i hope i will come again to sunway putra hotel. I love the view in sunway putra hotel. Thankyou
1 out of 5 we asked the hotel for a soup bowl and cutlery as we have bought some local delicacy next to the hotel. Hotel room services said it is a chargeable item and wont be able to provide anything if we dont order anything from them directly It is pretty weird and disappointing. as a frequent business and leisure traveller it is my first time encounter such disappointing room services in a good rated 4 or 5 star hotel in a capital city. We have also requested to change the stained bed sheet. Luckily it is not a chargeable item n they are happy to change a new one. worst experience ever.
First and foremost, get some info about parking and route to hotel from the adjoining shopping mall. Overall alright..just need more towels and/or doormat. Pleasant staying there. Aircond functioning but not chilling to the bones, which is alright. Flashy food at dining area.
We stayed at Sunway Putra Hotel last month, for 4 nights, in a double bedroom facility and we were overwhelmed by their hospitality, timely help, recommendations to visit tourist places, and all the infrastructural support. Specifically, Mr. Suresh Warren's response to some air conditioning system (AC) related issues is commendable to mention here, as he fixed the problem and ensured that our stay was hassle-free. The room was very spacious and the room service staffs were so cordial. Although we did not take the breakfast option, the locality of the hotel offers the benefit to choose a multi-cuisine breakfast at the shopping mall and the hotel is near to all the commercial and touristic attractions in KL. We will definitely come back to Sunway Putra Hotel. All the best to the good service you are providing and have a nice day.…
room 1308 - 27-07-2022 2 nights. And room 2004, 01 August 2022 Check in : well done, clear explanations provided. Check out : Great, we leave our luggage for the weekend. Breakfast : several options mostly Malay but all lukewarm. Security guards ensure that guests wear masks while helping themselves at the buffet table. Comfort : very comfortable, quiet away from train lines. Cleanliness : room and bathroom very clean, work table (desk) dirty sticky surface in room 1308. Wifi : excellent. Location : A bit far from major tourist attractions but minutes from train and monorail giving you easy access to all KL. N B. Room and bathroom amenities reduced. Polite staff. .......... August 01, return from Melaka, slow check-in: 10 min wait. Room 2004 very bright, i love it. Breakfast choices almost identical to the 2 previous mornings. Today's check-out a matter of seconds. Thanks Sunway, see you again soon.…
The hotel is centrally located and connected to a mall which is fantastic. The rooms are spacious, clean and the interiors are modern. The staff are limited to what their duties are and doesn't go above to help guests and found them cold. The hotel facilities such as pool and gymnasium needs serious refurbishment.
Thank you Manager Jue, Mr Nizam and Malar for the fast respond. The service here is fantastic and the hotel is cozy. This is our 2nd stay and so far this hotel suit my business travel need. Will be staying here angin for my business travel. Highly recommended to other guess to stay at sunway putra. Hotel is near to city centre and also easy to get around via public transport. Food is also easy to find. Thank you again and sorry for the issue that arise. Regards, Melissa
The staff and facilities are great for business or pleasure. Close enough to attractions to walk or the rail is right next door. Close to shopping and lots of restaurants. The in house facilities such as the pool were amazing and the breakfast caters for all tastes and nationalities
Had the best stay in KL. The staffs were very friendly. The breakfast has many choices and all of them are delicious. The room is spacious and clean. Parking was free. The mall is just below the hotel for entertainment.
My family had dinner in coffee house, it is so delicious. We are really love it. We are going to came again next time maybe to stay in for weekend. Very comfortable environment. Staff in coffee house very pleasant and helpful. Recommend to others. 👍