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InterContinental Kuala Lumpur, an IHG Hotel

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165 Jalan Ampang, Kuala Lumpur 50450 Malaysia
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Traveller (2569)
360
Panoramas (16)
Room & Suite (931)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Kuala Lumpur, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 728 in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
InterContinental Kuala Lumpur is steps away from the iconic Petronas Twin Towers, the city's Convention Centre and a short walk to shopping and entertainment venues. The luxury five-star city hotel offers 473 spacious and stylish rooms, while eight meeting rooms and two magnificent pillarless ballrooms with multi-functional capabilities are perfect for Weddings and Meetings. Dine in style in award-winning Tatsu Japanese Cuisine, Tao Chinese Cuisine, Serena Brasserie and OneSixFive Lounge.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bidet
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Chinese, German, Indonesian and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
155Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
3730Reviews63Q+A100Room tips
Traveller rating
  • 2,229
  • 1,094
  • 267
  • 78
  • 62
Time of year
Traveller type
Language
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Selected filters
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  • English
Popular mentions
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Most Recent
RikkiRB wrote a review Today
Singapore, Singapore114 contributions38 helpful votes
Had a wonderful time in KL, the hotel is in a good central location, close to train station or Grab to get around. Although the rooms are a little tired, the service was outstanding. We enjoyed the Club Lounge daily for breakfast and pre dinner drinks, and service by all was always first class. Special mention for Harry, great sense of humour, but the whole team do a top job. Thank you for making our stay in KL so memorable. Would definitely recommend and choose Club access rooms.
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Date of stay: June 2022Trip type: Travelled
Room Tip: Get train from airport to hotel, quicker than taxi
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Nicole H wrote a review Today
1 contribution
We had an excellent experience in the club lounge of the Intercontinental in Kuala Lumpur. Our host Harry took good care of us, was friendly and made the best cocktails! The breakfast was great, as well as the afternoon tea and the canapé.
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Date of stay: June 2022Trip type: Travelled
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Isha wrote a review Yesterday
1 contribution
It had been a wonderful experience staying at Intercon. We had a great time. The staff is amazing. The food is great. The rooms were clean and comfortable. We had access to the lounge. The service was good. It was made possible by Mr. Harry and team who always goes over and beyond for their guests. He is truly an asset to the hotel.
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Date of stay: June 2022Trip type: Travelled
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liy85 wrote a review 23 Jun
Singapore, Singapore46 contributions12 helpful votes
We loved our stay so much we extended an additional night! Thank you Noli at Guest relations for making check in so easy and smooth! The bellman, Azmi (i think?) was also always courteous and helpful! Room was kept clean and we loved the supersized king bed. My husband and I fit comfortably with our 2 small kids! One thing I noticed was the team was polite but not intrusive which we appreciated! Seemingly a business hotel but we were not made to feel out of place. Thank you and till next time!
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Date of stay: June 2022Trip type: Travelled
Room Tip: Small entry to parking lot if you driving MPV, stick to valet
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Response from Syed Zaim Al Edruce Wan Lizozman, Marketing at InterContinental Kuala Lumpur, an IHG Hotel
Responded 2 days ago
Dear Valued Guest, Thank you for sharing a positive review in regards to your recent stay with us and for taking the time to recognise Nolly & Azmi. Our colleagues are at the heart of all we do, and it is comments like yours that keep them motivated to continue doing what they do best, everyday. Stay safe and well, as we hope to welcome you again in the near future.
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Zerious wrote a review 23 Jun
Kuala Lumpur, Wilayah Persekutuan, Malaysia7 contributions2 helpful votes
Blessed weekend on 4th June. Indeed it was a wonderful time spent together with God son and family. Touch of class by, Manager Romzi, staff Wati the ever happy lady, Henry fun-loving character and Elsa that made the stay special. We can’t thank you enough for what they have done for us during our stay. It was always smiles all around whenever we’re there seeing them. Nothing less. Will always remember it as we did our tea ceremony for our God Son there and the staff made it special for us too. Thank you once again!
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Date of stay: June 2022Trip type: Travelled
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Response from Syed Zaim Al Edruce Wan Lizozman, Marketing at InterContinental Kuala Lumpur, an IHG Hotel
Responded 2 days ago
Dear Valued Guest, Thank you for sharing a positive review in regards to your recent stay with us and for taking the time to recognise Romzi & Wati. Our colleagues are at the heart of all we do, and it is comments like yours that keep them motivated to continue doing what they do best, everyday. Stay safe and well, as we hope to welcome you again in the near future.
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676sued wrote a review 23 Jun
Sydney, Australia4 contributions
KL Club Intercontinental is fantastic. Stayed for seven nights. Every night in the Club for drinks & light meal wonderful. Harry definitely stands out as a wonderful ambassador for this hotel, providing amusing banter & polished service. Charlotte, Fahimi & Romsi were always present, eager to be of assistance. I am sure I have omitted others but I hope I have conveyed my enthusiasm for KL Club Intercontinental. It must have been very difficult coming out of Covid & providing service with reduced capacity. Five stars for sure. Sue. Sydney.
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Date of stay: June 2022
Rooms
Cleanliness
Service
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Response from Syed Zaim Al Edruce Wan Lizozman, Marketing at InterContinental Kuala Lumpur, an IHG Hotel
Responded 2 days ago
Dear Valued Guest, Thank you for sharing a positive review in regards to your recent stay with us and for taking the time to recognise Harry, Charlotte, Fahimi & Romsi. Our colleagues are at the heart of all we do, and it is comments like yours that keep them motivated to continue doing what they do best, everyday. Stay safe and well, as we hope to welcome you again in the near future.
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Alicia W wrote a review 23 Jun
Sydney, Australia71 contributions58 helpful votes
Always a lovely experience at the Intercontinental especially in the Club Lounge. Really delighted with the attentive service especially from gorgeous Harry and also the rest of the staff. Charlotte, Fahimi and Romsi have added to our stay in the most positive way. Will return.
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: Club Floor!
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Response from Syed Zaim Al Edruce Wan Lizozman, Marketing at InterContinental Kuala Lumpur, an IHG Hotel
Responded 2 days ago
Dear Valued Guest, Thank you for sharing a positive review in regards to your recent stay with us and for taking the time to recognise Harry, Fahimi & Rosmi. Our colleagues are at the heart of all we do, and it is comments like yours that keep them motivated to continue doing what they do best, everyday. Stay safe and well, as we hope to welcome you again in the near future.
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Connector582816 wrote a review 23 Jun
San Juan, Puerto Rico2 contributions
The entire staff at the hotel went above and beyond to accommodate you!! Go to the Lange on the at the 26th floor and ask for Harry!!! What an amazing experience!! He did everything to make you feel welcome!! Definitely among the best host in all my international travels!!
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Date of stay: June 2022Trip type: Travelled
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Response from Syed Zaim Al Edruce Wan Lizozman, Marketing at InterContinental Kuala Lumpur, an IHG Hotel
Responded 2 days ago
Dear Valued Guest, Thank you for sharing a positive review in regards to your recent stay with us and for taking the time to recognise Harry. Our colleagues are at the heart of all we do, and it is comments like yours that keep them motivated to continue doing what they do best, everyday. Stay safe and well, as we hope to welcome you again in the near future.
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Dee wrote a review 21 Jun
1 contribution
Me and my friend had such a great time staying at this hotel and we had a lovely time dining at the Club and breakfast buffet at the hotel restaurant. We were spoilt for choice at the breakfast buffet, but their nasi lemak with rendang was really good. The staffs were very attentive and were very helpful especially Harry and the rest of the staffs. They kept checking on us and making sure we feel at ease and enjoyed ourselves there.
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Date of stay: June 2022Trip type: Travelled
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Response from Syed Zaim Al Edruce Wan Lizozman, Marketing at InterContinental Kuala Lumpur, an IHG Hotel
Responded 2 days ago
Dear Valued Guest, Thank you for sharing a positive review in regards to your recent stay with us and for taking the time to recognise Harry. Our colleagues are at the heart of all we do, and it is comments like yours that keep them motivated to continue doing what they do best, everyday. Stay safe and well, as we hope to welcome you again in the near future.
Read more
Jorge Lim wrote a review 21 Jun
Singapore, Singapore14 contributions
As this was a transient stay, we initially booked for a long stay but no thanks to airline cartel unforgiving to us travelers, we had no choice but to shorten it. Nonetheless the location is what made us choose this property. Though it is quite dated, we still find the Intercon brand’s charm as a come on. Comfy bed, pillows and linen. Bellman were helpful and housekeeping are quick to respond. Fantastic stay.
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Date of stay: June 2022Trip type: Travelled
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Response from Syed Zaim Al Edruce Wan Lizozman, Marketing at InterContinental Kuala Lumpur, an IHG Hotel
Responded 2 days ago
Dear Valued Guest, Thank you for sharing a positive review in regards to your recent stay with us. We are glad to have made your stay a memorable one. Stay safe and well, as we hope to welcome you again in the near future.
Read more
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PRICE RANGE
US$91 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental kuala lumpur hotel kuala lumpur, kuala lumpur nikko hotel, nikko kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
473
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Frequently Asked Questions about InterContinental Kuala Lumpur, an IHG Hotel
Which popular attractions are close to InterContinental Kuala Lumpur, an IHG Hotel?
Nearby attractions include Hauntu (0.3 km), Masjid As-Syakirin (0.3 km), and Kun Yam Thong Temple (0.3 km).
What are some of the property amenities at InterContinental Kuala Lumpur, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Kuala Lumpur, an IHG Hotel?
Top room amenities include a minibar, a flat screen TV, and a bidet.
What food & drink options are available at InterContinental Kuala Lumpur, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Kuala Lumpur, an IHG Hotel?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to InterContinental Kuala Lumpur, an IHG Hotel?
Conveniently located restaurants include Sushi Hibiki, Fuego at Troika Sky Dining, and Makan Kitchen.
Are there opportunities to exercise at InterContinental Kuala Lumpur, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does InterContinental Kuala Lumpur, an IHG Hotel have airport transportation?
Yes, InterContinental Kuala Lumpur, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Kuala Lumpur, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Kuala Lumpur, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Kuala Lumpur, an IHG Hotel?
The staff speaks multiple languages, including English, German, Chinese, Japanese, Indonesian, Malay, and Tamil.