We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Kuala Lumpur

Save
Share
Traveller (1374)
Room & Suite (361)
Dining (151)
Overview
The Ritz-Carlton Kuala Lumpur 168 Jalan Imbi, Kuala Lumpur 55100 Malaysia See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Reviews (1,308)
Filter reviews
1,094 results
Traveller rating
831
140
73
27
23
Traveller type
Time of year
LanguageEnglish
More languages
831
140
73
27
23
Show reviews that mention
All reviews butler service li yen personal butler the club lounge bedroom suite starhill gallery high tea special thanks amazing hotel turn down service home away from home pavilion mall bukit bintang golden triangle duty manager buffet breakfast tun
FilterEnglish
Updating list...
1 - 5 of 1,094 reviews
Reviewed today via mobile

Thank you for everybody, I really enjoyed my staying here with the helpful people and staff. Sadek special thanks for you for the grate prepared my wife's birthday I hope see you soon and I really recommend this place for enycouples wanna spend honeymoon or...More

Thank Hadi A
Reviewed 2 days ago via mobile

We booked at this hotel for 4 nights as a surprise to my wife and my daughter for a special milestone. I was blown away by everything at this hotel. As part of my job, I'm fortunate to stay in many 5* star hotel worldwide...More

2  Thank Trek822199
Reviewed 2 days ago via mobile

It's been a while tt we had a sunday roast brunch .. it does take more than a morning .. time slips into the afternoon, as we devour the brunch spread, sip glass after glass of champagne, talking, laughing, sharing .. The Library sets the...More

Thank Susan188
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded yesterday

Dear Susan188, Thank you for your review on your recent dining experience with us. While your overall Sunday Roast experience was enjoyable, I am disappointed that the entire experience did not truly live up to your expectation. Please know that I have personally addressed your...More

Reviewed 4 days ago

After a long journey from the UK, we arrived around 6pm in the evening to be told that they didn`t have a non smoking room with a king size bed but they could offer me a non smoking with two singles or a smoking room...More

2  Thank Jackie B
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded 2 days ago

Dear Jackie B, Thank you for your honest feedback on your recent stay with us. The fact that we have not met your expectation, and to know that we are losing your faith in our hotel is extremely alarming. Please know that your feedback was...More

Reviewed 5 days ago

A bit of context, I stayed at the Ritz-Carlton earlier this year in May after which I posted a review here and also exchanged some email feedback with the resident manager. It is refreshing to know my feedback was valued which is why I decided...More

2  Thank Jasmit H
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded yesterday

Dear Jasmit, Thank you for taking the time to post a review on your return stay at The Ritz-Carlton, Kuala Lumpur. I appreciate the detailed review. Our Ladies & Gentlemen strive to ensure our guests have a memorable stay each and every visit. Attention to...More

View more reviews
About
Description
Ensconced within this new and stylish 364-room all-butler hotel is a contemporary urban retreat with a legacy spanning 18 illustrious years. A landmark in the vibrant Golden Triangle of Malaysia’s capital More city, the hotel is recognized as one of the top five butler hotels in the world by The Independent. It continues its legacy of service excellence, uncompromising quality with access to a range of bespoke services crafted with our guests in mind. Set in the heart of Kuala Lumpur and steps away from the bustle, upscale boutiques and skyscrapers of the city’s Golden Triangle, the hotel has long commanded an enviable address. The refreshed hotel is comprised of 364 elegant rooms and suites, restaurants, spa and public spaces. The Ritz-Carlton, Kuala Lumpur butlers are the very personification of service excellence and attention to detail for which the hotel is world-renowned. From unpacking and packing, shoe shine and car transfers,to organizing the perfect itinerary for shopping, dining, and entertainment, these highly trained butlers add an integral edge to an unforgettable stay. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Sauna
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
365
Price range
US$154 - US$312 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
,
Kuala Lumpur Ritz Carlton
,
Ritz Kuala Lumpur
,
Ritz-Carlton Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
365
Price range
US$154 - US$312 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
,
Kuala Lumpur Ritz Carlton
,
Ritz Kuala Lumpur
,
Ritz-Carlton Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Photos
Traveller (1,374)
Room & Suite (361)
Dining (151)
Pool & Beach (29)
Amenities (14)
Family and Play Areas (7)
Business Centre & Event Rooms (3)
Nearby
Nearby HotelsSee all 383 nearby hotels
Dorsett
1,721 reviews
.06 km away
Tribeca Hotel and Serviced Suites
17 reviews
.09 km away
Bintang Service Suites at Berjaya Times Square
28 reviews
.11 km away
The Westin Kuala Lumpur
2,956 reviews
.12 km away
Nearby RestaurantsSee all 4,987 nearby restaurants
Prego
478 reviews
.16 km away
Li Yen
180 reviews
.02 km away
The Lobby Lounge at The Ritz-Carlton, Kuala Lumpur
153 reviews
.04 km away
Shook!
395 reviews
.14 km away
Nearby AttractionsSee all 773 nearby attractions
Pavilion KL
3,305 reviews
.27 km away
Bukit Bintang
1,315 reviews
.32 km away
Rumah Penghulu Abu Seman
142 reviews
.43 km away
Lot 10 Shopping Centre
354 reviews
.39 km away
Questions & Answers
Ask a question
ctsv50
5 October 2018|
Answer
Response from Lawrence B | Reviewed this property |
Not sure as the hotel is quite busy now. But worth a try they are quite nice there
0
Votes
Peiyu98
4 October 2018|
AnswerShow all 2 answers
Response from Swimcoach1030 | Reviewed this property |
Ritz Carlton has suites. Just check with them regarding 8 people. I've seen birthday celebrations with full services and band playing at their 2nd floor which is really very nice. I highly recommend this hotel plus excellent... More
0
Votes
Trevor C
21 September 2018|
Answer
Response from Ashish S | Reviewed this property |
Think the breakfast is around Ringit 79
1
Vote
Room Tips
"We were on 19th floor. There was no noise whatsoever"
dansgran
1 week ago
Read review
"Front Desk are willingly to help all the way"
wengloktoh
2 weeks ago
Read review
"Ask for a higher floor"
Sriramk1975
2 weeks ago
Read review
"Higher floors are the best."
620chuckz
2 weeks ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing