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Shangri-La Hotel Kuala Lumpur

Traveller (4617)
Room & Suite (1435)
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Overview
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11 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Visit hotel website
Offers from Shangri-La Hotel Kuala Lumpur
Offers & Announcements:Lunar Celebration
Hotel deals
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Reviews (7,916)
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6,779 results
Traveller rating
5,059
1,255
325
80
60
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LanguageEnglish
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5,059
1,255
325
80
60
Show reviews that mention
All reviews horizon club lemon garden arthur's bar petronas towers chocolate fountain lobby lounge our honeymoon upgraded to a suite fantastic hotel pool area is breakfast buffet five star hotel club room an upgrade monorail station late check bukit bintang
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1 - 5 of 6,779 reviews
Reviewed yesterday via mobile

We stayed for 2 nights on our honeymoon. We booked into the Horizon Club bedroom to take advantage of the lounge. There is a separate check in the lounge, with cold towels and a drink. We were upgraded to a suite which was a lovely...More

Date of stay: January 2019
Thank JennyB412
Reviewed yesterday via mobile

Stayed in a club room for 5 nights. Exclusive benefit of club room guest were more than expected. Enjoyed noise-free, nice breakfast till 11AM, afternoon tea 3-5PM, Alcohol & Beverage 5-7PM in the club lounge. Room condition was flawless and my children didn't want to...More

Date of stay: January 2019
Thank tequillaabasia
Reviewed yesterday via mobile

Excellent and efficient service. Breakfast buffet is fantastic as is in room dining. Near shopping malls and public transport. Rooms are big and clean. I had a good time. My kids enjoyed it. Highly recommended.

Date of stay: January 2019
Thank kruban78
Reviewed 2 days ago

We had arranged a transfer with the hotel, this went seamlessly. The hotel looked beautiful and definitely has that WOW factor. Staff were polite and welcoming. We looked forward to sampling the breakfast buffet after reading the reviews. There is certainly a wide choice but...More

Date of stay: January 2019
Thank Julie H
Reviewed 2 days ago via mobile

We booked this hotel based on the excellent TripAdvisor reviews and it did not disappoint. Our flight arrived in KL early in the morning. We were at the hotel at 10 am and they accommodates us and gave us early check in. Staff is very...More

Date of stay: January 2019
1  Thank 898samit
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for choosing Shangri-La Hotel, Kuala Lumpur! I'm glad to note that our hotel, facilities and services were up to your expectations. Thank you for taking the time to leave us your feedback! We can't wait to welcome you back to the...More

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About
Description
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, More entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
662
Price range
US$112 - US$195 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Kuala Lumpur
,
Shangri La Hotel Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
662
Price range
US$112 - US$195 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Kuala Lumpur
,
Shangri La Hotel Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Photos
Traveller (4,617)
Room & Suite (1,435)
Dining (497)
Pool & Beach (192)
Amenities (65)
Business Centre & Event Rooms (15)
Family and Play Areas (12)
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Questions & Answers
Ask a question
herasaif4
26 December 2018|
AnswerShow all 5 answers
Response from snid9701 | Reviewed this property |
Sorry I meant monorail
1
Vote
Pavanpk2791
23 December 2018|
AnswerShow all 3 answers
Response from peterpX6695FN | Reviewed this property |
For self driving, you may either get the conciege to help you upon arrival or prebook them before your trip.
1
Vote
99howardt
8 December 2018|
AnswerShow all 3 answers
Response from LeicesterCityFan12 | Reviewed this property |
If you book a club room you get breakfast, unlimited tea and coffee, afternoon tea and early evening cocktails with canapes.
2
Votes
Room Tips
"i stayed on the 19th floor, i was out all day and did not take much notice of what was outside."
jndawai
3 days ago
Read review
"sun facing rooms are good"
Kali7_14
1 week ago
Read review
"Premier Rooms are quite spacious"
ninaad_14
3 weeks ago
Read review
"Ask for a higher floor (15+) for a better view"
vesmonk
3 weeks ago
Read review
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