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All reviews horizon club lemon garden arthur's bar petronas towers chocolate fountain lobby lounge our honeymoon upgraded to a suite fantastic hotel pool area is breakfast buffet five star hotel club room an upgrade monorail station late check bukit bintang
We stayed for 2 nights on our honeymoon. We booked into the Horizon Club bedroom to take advantage of the lounge.
There is a separate check in the lounge, with cold towels and a drink.
We were upgraded to a suite which was a lovely...More
Stayed in a club room for 5 nights. Exclusive benefit of club room guest were more than expected. Enjoyed noise-free, nice breakfast till 11AM, afternoon tea 3-5PM, Alcohol & Beverage 5-7PM in the club lounge. Room condition was flawless and my children didn't want to...More
Excellent and efficient service. Breakfast buffet is fantastic as is in room dining. Near shopping malls and public transport. Rooms are big and clean. I had a good time. My kids enjoyed it. Highly recommended.
We had arranged a transfer with the hotel, this went seamlessly. The hotel looked beautiful and definitely has that WOW factor. Staff were polite and welcoming.
We looked forward to sampling the breakfast buffet after reading the reviews. There is certainly a wide choice but...More
We booked this hotel based on the excellent TripAdvisor reviews and it did not disappoint. Our flight arrived in KL early in the morning. We were at the hotel at 10 am and they accommodates us and gave us early check in. Staff is very...More
Date of stay: January 2019
1 Thank 898samit
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday
Thank you for choosing Shangri-La Hotel, Kuala Lumpur!
I'm glad to note that our hotel, facilities and services were up to your expectations. Thank you for taking the time to leave us your feedback!
We can't wait to welcome you back to the...More
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, …Moreentertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
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Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Refrigerator in room
Shuttle Bus Service
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.