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Shangri-La Hotel Kuala Lumpur

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Traveller (4395)
Room & Suite (1372)
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Overview
Hotel website
E-mail hotel
11 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Shangri-La Hotel Kuala Lumpur
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Reviews (7,791)
Filter reviews
6,676 results
Traveller rating
4,970
1,244
323
80
59
Traveller type
Time of year
LanguageEnglish
More languages
4,970
1,244
323
80
59
Show reviews that mention
All reviews horizon club lemon garden arthur's bar petronas towers chocolate fountain lobby lounge our honeymoon upgraded to a suite fantastic hotel breakfast buffet pool area is five star hotel club room an upgrade monorail station late check bukit bintang
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1 - 5 of 6,676 reviews
Reviewed today via mobile

We stayed in this lovely hotel in KL to be handy to both the KL Tower and The Petronas Twin Towers. It was both. Lovely room, great service and good for food and drinks. The staff arranged tickets for the Petronas Towers and recommended a...More

Thank I H
Hotel's Favourite
Reviewed 14 January 2018 via mobile

Arrived at airport to be greeted by our hotel pick up. Lovely drive in Mercedes E class with Wifi. Arrived at the hotel to a lovely warm welcome to be greeted for our anniversary. Was swiftly taken to our suite and checked in at the...More

3  Thank Asif K
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 15 January 2018

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Kuala Lumpur during your anniversary celebration and for the fantastic review of your stay experience. I am truly delighted to learn that you had an enjoyable stay in our Horizon Club. We...More

Reviewed yesterday

Spent five days in Kuala Lumpur on business. Was in and out of hotel and spent allot of time in the executive lounge catching up on work and a couple of meetings. Hotel as always is my home base and the reasons are the service...More

Thank Hugh S
Reviewed 2 days ago via mobile

My husband and I chose to stay at your iconic hotel for the last three days of our Malaysian vacation, and we were not disappointed. The room appeared smaller than the one pictured in the booking site however it was clean, well maintained and comfortable....More

1  Thank Angelisa C
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and for taking the time to share this positive review! I am delighted to know that you have an overall enjoyable experience throughout your stay with us and greatly appreciate your kind...More

Reviewed 3 days ago via mobile

I used to stay at this hotel since 5 years and every time i stay i feel the Luxery of it the service always good the food is beyond the breakfast variety is amazing excellent team swimming pool need to have renovationsMore

Thank 826mazena
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Kuala Lumpur and for the fantastic review of your stay experience. I am truly delighted to learn that you had an enjoyable stay with us. We look forward to being of service...More

View more reviews
About
Description
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, More entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Spa
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Spa
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
662
Price range
US$105 - US$190 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Kuala Lumpur
,
Shangri La Hotel Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Spa
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
662
Price range
US$105 - US$190 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Kuala Lumpur
,
Shangri La Hotel Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Photos
Traveller (4,395)
Room & Suite (1,372)
Dining (499)
Pool & Beach (191)
Amenities (65)
Business Centre & Event Rooms (15)
Family and Play Areas (12)
Nearby
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Questions & Answers
Ask a question
pink1987
12 October 2018|
AnswerShow all 14 answers
Response from Sanitv | Reviewed this property |
Taxi is a fair mean of transportation from KLIA, the system at the airport is efficient and the price is excellent.
1
Vote
snid9701
16 September 2018|
AnswerShow all 6 answers
Response from Adrian S | Reviewed this property |
There is the Central Market which is a lovely place to visit and the Petaling Street market which is more a Chinese market. You can take the train which is just a minute from the Shangri La and it will drop you of right at... More
0
Votes
snid9701
16 September 2018|
AnswerShow all 4 answers
Response from Vasos P | Reviewed this property |
Yes there is a market at Bukit Bintang (near Jalan Alor) and China Town which is about 30 minutes away by monorail. You can get directions from concierge. Best regards Vasos
1
Vote
Room Tips
"Make sure you get the executive club privilege - well worth it"
605hughs
yesterday
Read review
"Always Choose Pool View Rooms"
MohamedF508
4 days ago
Read review
"You owe yourself to try out Shang Palace for their authentic Cantonese cuisine!"
EweAun
5 days ago
Read review
"i chose to stay at level 5, though it is low floor, its OK."
choonwail
1 week ago
Read review
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