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Mandarin Oriental, Kuala Lumpur

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Kuala Lumpur City Centre, Kuala Lumpur 50088 Malaysia
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Traveller (4980)
Room & Suite (1726)
Dining (616)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 721 in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoying a prime city centre location, Mandarin Oriental, Kuala Lumpur is ideally situated for all of the capital's main attractions. Fusing elegance, comfort and enviable style, our luxurious rooms and suites all enjoy spectacular views of the city. We offer a wide choice of cuisines, an array of delectable dishes, cool cocktails and a vast selection of Cuban cigars in our restaurants, bars and lounges. Our beautifully designed spa and wellness facilities offer the perfect space in which to exercise your mind, body and spirit. Our stunning function rooms, excellent catering and impeccable organisational skills have made us the pre-eminent meeting and events venue in Kuala Lumpur.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Babysitting
Valet parking
Paid public parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Poolside bar
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
On-demand films
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
English, Chinese, Indonesian, Japanese and 1 more
6975Reviews96Q+A100Room tips
Traveller rating
  • 5,233
  • 1,204
  • 307
  • 127
  • 104
Time of year
Traveller type
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Popular mentions
Rodzi A wrote a review 23 May
1 contribution1 helpful vote
My first time experience at MO will definitely not be my last. Great location, great people, great hotel!! I love it & will definitely will be back. All the staff were so friendly & they made me feel so welcome
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Date of stay: May 2022
1 Helpful vote
Helpful
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 2 days ago
Dear rodzia2022 I am elated to hear that you enjoyed our warm hospitality and will share your lovely feedback with our team. Thank you for staying with us and we hope to see you again soon! Cheers Christian Tavelli General Manager
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moniclim wrote a review 22 May
渋谷区, 東京都39 contributions30 helpful votes
+1
You will not get more central location for hotel as Mandarin Oriental. Being next to Pavilion and near to Petronas Twin Towers and other hotels, spoilt for choice for shopping and eating. Breakfast buffet and the Chinese restaurant were very good. The chocolates at the front desk were a nice touch. Overall, consistent service across all aspects of interactions. My room faced the petronas twin towers which gave me nice view day and night. Jacuzzi at the wellness center was a nice touch. I was in KL for 2D1N so that was the best location for me to maximize my stay experience. Will definitely stay here again.
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Date of stay: May 2022Trip type: Travelled
2 Helpful votes
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 3 days ago
Dear moniclim I am truly happy to hear that you enjoyed the hotel’s strategic location, F&B as well as the surrounding attractions at KLCC. Thank you very much for your commendation on our exceptional service and we greatly appreciate your kind patronage. We look forward to welcoming you back for many fabulous sojourns at Mandarin Oriental. Best regards Christian Tavelli General Manager
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Abdulwahab A wrote a review 20 May
1 contribution3 helpful votes
Amazing experience overall all .. great location accessible to near mall and gardens .. very friendly and helpful staff .. its really a luxurious hotel and would like to try other branches that they have across the globe .. we enjoyed everything that it had to offer
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Date of stay: May 2022Trip type: Travelled
3 Helpful votes
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 3 days ago
Dear Abdulwahab A A short & sweet review! Thank you very much for your wonderful endorsement on what we have to offer. We greatly appreciate your loyal patronage and look forward to welcome you back for another luxurious stay at Mandarin Oriental. Best regards Christian Tavelli] General Manager
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atiyahnor wrote a review 19 May
Kuala Lumpur, Malaysia44 contributions17 helpful votes
Stayed here for 7 days and again another 3 days the next weekend. Was alone with my 6 month old, and all of the hotel staff went out of their way to accommodate us. As I was alone with a small baby, they allowed me to take my included in room breakfast buffet, in my room. That was customer service at its best. I also had things delivered to the hotel frequently and although the new SOP meant that customers need to go collect the item at the concierge themselves, again, because I was alone with a small baby, they had everything sent up to me everytime. Special shout out to Concierge, Salleh, for assisting me every step of the way. Room is comfortable as usual. I will never tire of the comfort of MO's bed and ambience. Although, I wish they'd bring back the small bottles of toiletries. It's a bit difficult to get your soap and shampoo from the shower area, if you intend to have a bath at the tub. Swimming pool is great, I would rate it as the best pool in all of KL hotels due to its size and water temperature. The service at Aqua is also very good and food was delicious and delivered quickly. MO will always be my number 1 choice of hotel in KL.
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Date of stay: March 2022
Value
Location
Service
2 Helpful votes
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 3 days ago
Dear atiyahnor It’s most pleasing to read of our colleagues’ commitment towards our guests in your wonderful review. Your positive feedback will deeply motivate Salleh and our team to the highest level. We have noted your comments on our bathroom amenities for review to enhance our guests’ experience. Thank you very much for your great support towards our hotel and look forward to welcoming your family back to your home at KLCC! Best regards Christian Tavelli General Manager
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Ahmed H wrote a review 19 May
2 contributions2 helpful votes
Good location near twins tower, friendly staff, clean rooms, delicious foods , breakfast so many varieties, nice spa and pool,near the surface mall.,they gave us late checkout, concierge help us always
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Date of stay: May 2022Trip type: Travelled
2 Helpful votes
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 1 week ago
Dear V349YUahmedh Thank you very much for your lovely description of our hotel and facilities. We greatly appreciate your kind patronage and hope to see you again soon! Cheers Christian Tavelli General Manager
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PRICE RANGE
US$115 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, kuala lumpur hotel kuala lumpur, mandarin kuala lumpur, kuala lumpur mandarin oriental
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
629
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Frequently Asked Questions about Mandarin Oriental, Kuala Lumpur
Which popular attractions are close to Mandarin Oriental, Kuala Lumpur?
Nearby attractions include Petronas Twin Towers (0.2 km), KLCC Park (0.3 km), and Breakout Real Escape Game (0.4 km).
What are some of the property amenities at Mandarin Oriental, Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental, Kuala Lumpur?
Yes, free parking, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental, Kuala Lumpur?
Conveniently located restaurants include The Grand Getaway by Grand Hyatt Kuala Lumpur, Beta KL, and Flock, W Kuala Lumpur.
Are there opportunities to exercise at Mandarin Oriental, Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mandarin Oriental, Kuala Lumpur have airport transportation?
Yes, Mandarin Oriental, Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental, Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental, Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, Japanese, Indonesian, and Malay.