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Mandarin Oriental, Kuala Lumpur

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Traveller (3486)
Room & Suite (1105)
Dining (395)
Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“petronas towers”(689 reviews)
“the club lounge”(275 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Mandarin Oriental, Kuala Lumpur
Special Offer: Complimentary 4th Night
Offers from Mandarin Oriental, Kuala Lumpur
Special Offer: Complimentary 4th Night
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,588)
Filter reviews
4,615 results
Traveller rating
3,459
812
213
77
54
Traveller type
Time of year
LanguageEnglish
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3,459
812
213
77
54
Show reviews that mention
All reviewspetronas towersmosaic restaurantthe club loungeklcc parkpark viewinfinity poolour honeymoonchinese restaurantluxury hotelamazing hotelcorner roomshopping mallbuffet breakfastbukit bintangmosaicsmoklheen
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1 - 5 of 4,615 reviews
Reviewed 3 days ago

What an experience. I stayed here (with my husband) last August after staying in the Trade hotel the year before. What an amazing hotel this is! Customer service is beyond expectations and the staff focus on the basic and small details to make the stay...More

2  Thank Mochavoca
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 2 days ago

Dear Mochavoca Thank you for your positive post and it’s great to know that we surpassed your expectations on this occasion. We look forward to welcome you and your husband back to the epitome of luxury at KLCC! Cheers Frank P Stocek General Manager

Hotel's Favourite
Reviewed 1 week ago

Mandarin Oriental Kuala Lumpur offers anything you could possibly ask for - and more!! We have stayed here a few times now and every single time, again and again, our expectations are exceeded. The service is outstanding, staff go above and beyond to make sure...More

2  Thank Hannah T
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 1 week ago

Dear Hannah T Thank you for your loyal support and I am elated to receive such a positive post from a return guest. It’s so pleasing to know that we surpassed your expectations and that you enjoyed our hotel’s various facilities. Your feedback will deeply...More

Reviewed 4 days ago

6 day business stay, couldn't have been better. Restaurants, Bars, Room, everything was perfection. Highly recommend the buffet restaurant for lunch (one of the best I've been too). All facilities are brilliant, pool, steam, gym, spa you must try it all. Having stayed in many...More

2  Thank fatfoodie2018
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 2 days ago

Dear fatfoodie2018 I am elated to receive your amazing post and lavish praise on our colleagues’ genuine warm hospitality which you experienced on your recent stay with us. It’s so pleasing to hear that you enjoyed our hotel’s facilities, F&B and excellent service. Thank you...More

Reviewed 5 days ago

In the middle of a long holiday in Malaysia, based in KL, we decided to treat ourselves to a mini-holiday, just three nights, in a Club room at the MO. It had been a few years since our last stay and we were delighted to...More

2  Thank hugedxb
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 2 days ago

Dear hugedxb Thank you for your brilliant post, a firm endorsement on our hotel’s facilities and exemplary service. I greatly appreciate your lavish praise and lovely comments on your fantastic experience on this occasion as it is our aim to present our guests with an...More

Reviewed 5 days ago

Aware of MO's international reputation, we had high expectations for our honeymoon visit, but this hotel surpassed our expectations. We stayed for 3 nights and were well looked after from check in until check out! The hotel staff from concierge to kitchen were extemely friendly...More

4  Thank Tijen_Hussein
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 2 days ago

Dear Tijen Hussein I am elated to hear that you had an exceptional honeymoon stay with us and are most pleased that our colleagues took great care of you. Your lovely comments will deeply motivate our colleagues to the highest level. Thank you for your...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Laundry Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$168 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kuala Lumpur
#2 Spa Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#4 Luxury Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$168 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kuala Lumpur
#2 Spa Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#4 Luxury Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (3486)
Room & Suite (1105)
Dining (395)
Pool & Beach (236)
Business Centre & Event Rooms (17)
Family and Play Areas (5)
Amenities (3)
Questions & Answers
Ask a question
Diablos5
18 August 2018|
AnswerShow all 5 answers
Response from Bliybliy | Reviewed this property |
I know they do have rooms for smoker. When you make the reservation make sure you indicate you prefer a room for smokers.
0
Votes
TravelBugGoont
9 August 2018|
AnswerShow all 2 answers
Response from Deepseadiverdave | Reviewed this property |
Hi, I wasn't charged when I used them earlier in the year but I suppose a quick email would clear it up for sure. I do think they expect you to purchase a drink/snack when you use any of the poolside facilities, but all... More
1
Vote
Baggybird
31 July 2018|
AnswerShow all 3 answers
Response from smogy9 | Reviewed this property |
I emailed them after our stay and they never replied not that efficient
1
Vote
Room Tips
"Executive Room worth the extra"
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"There are no bad rooms in this hotel :)"
Read review
"Tower view room"
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"Corner suites has the best of both world, a window facing the iconic twin tower, and another facing the KLCC..."
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