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Pullman Kuala Lumpur City Centre Hotel & Residences

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Jalan Conlay, Kuala Lumpur 50450 Malaysia
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Pullman
US$87
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Traveller (458)
Room & Suite (123)
Dining (111)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 22/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Kuala Lumpur City Centre Hotel & Residences
Updated 22/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 738 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
At Pullman KLCC we offer inspired serviced residences and well-appointed guest rooms, which are equipped with the latest in-room technology and designed with the contemporary comfort of home in mind. To whet your appetite, we have six restaurants and bars promising a tempting variety of cuisines catering to every taste. We also invite you to explore our 10th floor rooftop oasis, showcasing relaxing garden spaces, a swimming pool, Fit Lounge, The Zone (kids room), Living Space (residence guest area), Poolside Bar & Grill and Vibes Spa. For business or pleasure, Pullman KLCC is conveniently located in the heart of the city’s vibrant shopping, dining and business district, with sky bridge walkways connecting in every direction.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Conference facilities
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
Chinese, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
295Restaurantswithin 0.5 km
24Attractionswithin 0.5 km
353Reviews103Q+A20Room tips
Traveller rating
  • 208
  • 80
  • 31
  • 12
  • 25
Time of year
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Language
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Popular mentions
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Most Recent
WenY88 wrote a review Yesterday
Perth, Australia97 contributions60 helpful votes
Enjoyable staycation with my relatives from KL. We enjoyed the hotel a lot and had access to the executive lounge for work too. Whenever we wanted food, we had plenty of great options within walking distance. Thanks to Nizam and Edward for making this trip a memorable one!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dr Shahnaz M wrote a review Yesterday
1 contribution
I came here ( PULLMAN KLCC HOTEL) for business purposes and stayed for 4 nights. Met Reza at Sedap restaurant and impressed with his personality. Reza is an excellent staff who is kind, well mannerred and knowledgeable! He def need a raise!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Daphne wrote a review 11 Aug
13 contributions1 helpful vote
So a major airline lost our luggage from Sydney to Malaysia. Once we got to the airport, we filled out the lost luggage claim and then proceeded to spend the next three days without our belongings. Needless to say, we were not happy. But with every challenge there comes an opportunity to shine. The staff from the Pullman KL were shining stars. In particular, Ragu was exceptional. We had not heard back from the airline as to how they could lose three heavily marked and brightly coloured suit cases. So Ragu and his team kept emailing and phoning them. As the airline would not respond to the staff's phone calls and emails, they went to the airport looking for our luggage. They found all three suitcases in lost and found. Meanwhile, we had left KL and were now in Penang. So Ragu arranged a taxi, which made a four hour drive to Penang. We were now reunited with our luggage all thanks to the staff from the Pullman. They all went out of their was too please. Side note: Over two months now and we still have not heard back from the airline.
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Zak wrote a review Jul 2022
Saudi Arabia50 contributions5 helpful votes
We loved the hotel's close proximity to the city centre, walking distance to malls, eat street, clubs and restaurants. Taxis always available around it. The rooms are decent, although the furniture is old, the bathrooms are highly compact. The room service is appallingly slow.. More than an hour for a sandwich to be sent. Their lounge is great and the breakfast options too. The staff is really good overall however no idea why it takes more than 30 mins for a check in for international travelers. I would totally recommend this for anyone who is in KL for a short stay.
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Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: Rooms facing the side would have plenty of sunshine
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alex W wrote a review Jul 2022
Bandar Seri Begawan, Brunei Darussalam127 contributions72 helpful votes
Stayed here for two nights on a work trip. Experience did not start that well with a lack of concierge help with my baggage and a queue to check in despite holding highest Accor status possible. Improved from there. Room was decent big size but the bathroom had a strange design with the separate shower being too small to swing a cat in. The service was mixed to be honest. One extremely poor service staff in the hotel bar who just clearly could not care less about customer service rescued by a Manager who clearly did and went out of his way to provide exceptional service. The lounge is amazing huge with a great breakfast. Location is excellent right opposite a massive shopping mall.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Don't know. Maybe a high floor?
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Indah P wrote a review Jul 2022
Turkey4 contributions1 helpful vote
Everything was good, room clean and tidy. Lobby had good design. All staff warm welcome me. Breakfast was good. I really enjoy stay here with my family. I will come back again when i come to Malaysia next time. Thank you
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Faez B. wrote a review Jul 2022
Singapore, Singapore646 contributions76 helpful votes
+1
Gotten 14th floor a Grand Deluxe Room with quite an alright view. Room a little bit outdated. Old furnishings. Room was rather huge that was why we came here for 2 nights. Bed was good but pillows were soft and stinks and we asked for a new one. Check in around 3pm took a while though but it was alright. Room curtain could be better by putting an auto closing one instead of doing it manually. Breakfast was a large spread and taste mediocre. Staff was quite ok. Would come back for the location and size of room though.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Ask for higher floor as there is construction on the next building.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BSManiam wrote a review Jul 2022
Singapore, Singapore57 contributions38 helpful votes
+1
Room We booked 2 rooms in the same premium category. One of the room was superb with nice view, spacious and modern styled. The other room appeared to be slightly smaller and lacked the modern stylist appearance. Minor inconvenience experienced was immediately addressed by swift service recovery by their front desk manager Mr Nizam. Goodos to Mr Nizam. Service Overall service was reasonable but the hotel seem to be recovering gradually from manpower constraint. Room was made only after 2pm. I believe the service would improve with more staffing. F&B The restaurant operates till midnight. We went for late night dinner at 10.30pm. a male Chinese staff reiterated that the food will take one hour to arrive. I am not sure whether he intented to manage expectations or wanted us to explore alternate options. However, we were delighted by the Ritz Carlton service standard delivered by Mr Jomib. He patiently explained that the kitchen was busy and was extremely apologetic for the long wait. His mannerism, humbleness and service quality really stands out and circumvents any shortfall we encountered during the stay. Mr Jomib also greeted us pleasantly during breakfast and was eager to serve the guests. He tried his best to deliver the best possible service to guests. Mr Jomib reminded me of the service I experienced at Ritz Carlton. Mr Jomib is really an asset to Pullman and can be groomed as their F&B manager. Well Done and Thank you Mr Jomib. Cleanliness The hotel premise and rooms were clean. Location The hotel is located within walking distance to major shopping centres such as Pavallion, Fahrenheit, Lot 10. Overall A good hotel to stay.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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dinnyh204 wrote a review Jul 2022
Sydney, Australia9 contributions
We stayed in this hotel for seven nights and thoroughly recommend it. It's in a handy location, walking distance to public transport, malls, food courts, Jl Alor night street food market. We had a room with a king size bed, we had booked for three people so had an additional trundle bed (which was comfortable) installed. The room and bathroom were clean and maintained so all through our stay. Facilities were great. Bottled water supplied daily, tea and coffee available. At breakfast, we were spoilt for choice! The variety of food was excellent. We always looked forward to breakfast time. Staff at this hotel were all super attentive, from the concierge, porters, reception, cleaners, restaurant, pool staff. A special mention must go to Shima, from The Zone which is the games room for the younger guests, who is super friendly and has a great rapport with her young guests. My grandson loved The Zone. Would definitely come back to this hotel.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ali wrote a review Jul 2022
6 contributions3 helpful votes
I stayed for 5 nights. The hotel is perfectly located. I had a very enjoyable stay. Staff was extremely friendly and helpful. I would especially like to mention Mr Ragu from concierge. We lost our luggage during our flight he went an extra mile to help us find it. He guided us through out our stay as well.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$67 - US$98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prince hotel and residence, prince hotel residence, prince hotel kuala lumpur, kuala lumpur prince hotel
FORMERLY KNOWN AS
Prince Hotel & Residence Kuala Lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
607
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Frequently Asked Questions about Pullman Kuala Lumpur City Centre Hotel & Residences
Which popular attractions are close to Pullman Kuala Lumpur City Centre Hotel & Residences?
Nearby attractions include KLCC - Bukit Bintang Pedestrian Walkway (0.4 km), Pavilion KL (0.2 km), and Aquaria (0.4 km).
What are some of the property amenities at Pullman Kuala Lumpur City Centre Hotel & Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Pullman Kuala Lumpur City Centre Hotel & Residences?
Conveniently located restaurants include el iberico, Horizon Grill, and Quivo Pavilion.
Are there opportunities to exercise at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Pullman Kuala Lumpur City Centre Hotel & Residences have airport transportation?
Yes, Pullman Kuala Lumpur City Centre Hotel & Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Kuala Lumpur City Centre Hotel & Residences offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pullman Kuala Lumpur City Centre Hotel & Residences?
The staff speaks multiple languages, including Chinese and Malay.