Beautiful Hotel , in good central location, my stay was good staff very friendly and helpful, Rooms are spacious and luxurious, and nice views from Room . Breakfast was excellent good variety, there is mall adjacent to hotel so very good location, The lounge cafe is nice definitely recommend this hotel and will be back soon
Mark from Front Desk Office is impressive. He was able to provide efficient services and anticipating our needs. When we check in, our room is not ready, but at the same time we had to leave hotel to attend some stuff. Thus, we requested for our baggages and food to be delivered to the room. We will be back to collect the key at a later time. Also, we forget to take the car park coupon, after walking some distance we went back and requested for the car park coupon, he immediately serve us again and pass the coupon very efficiently. The last time I was there, the wait time to get the car park coupon was much slower but Mark does it very swiftly. Upon us going back to hotel, he was able to recognized us and already prepared our keys for the room to give us, even before I walked to the reception and request for it. Mark was above and beyond. That makes our stay wonderful despite having some uneventful encounter at the hotel.…
Everything was perfect, the room was clean and big enough for 2 people to stay in. The location was amazing! It's just next to KLCC so it was very easy to shop and go around. All the staff was very kind and professional. I also tried all the F&B in the hotel and I was satisfied a lot. Their food was great. One thing I don't like is room service took so long. We asked for several things like wine glasses, iron, and other stuff and it took almost 30mins-1hr to get. That is the only unpleasant part. Other than that, I really enjoyed the stay.
My wife and I recently stayed at the Ambassador Suite for 3 days 2 nights during our Wedding Reception at the Hotel. The Suite is, in itself, beyond luxury with the view of KLCC and more so, we were welcomed with a bottle of champagne, macaroons, fruits and the very fancy Four Seasons' mooncakes by Jimmy Choo. Everything was so well planned, thoughtful and truly reflective of Luxury is Four Seasons' Love Language when we were personally greeted by name and welcomed upon our arrival from the Concierge to the Room. We were given access to the Executive Lounge which serve good range of fresh juices, coffees, teas and good selection of alcohols during the evening cocktails. We stay in Four Seasons at least once every year and we can't wait to come back again very soon. Thank you, Ellie, Jasmeen, Pei Qi, Chef Jack Tang, Chef Jimmy Wong, Senthil, Jonson and Yau San Lee for a great Wedding Reception and stay! Ellie, you are the main reason we come back to Four Seasons again for our Wedding Reception after our marriage proposal and ROM!…
Really friendly staff and genuine, truly showcased the Malaysian hospitality. Maria from the lounge and Azhar from the concierge team are absolutely the asset to Fourseasons brand. And the food from all outlets are absolutely delicious. Love the portions. 😂 Wonderful stay!
We stayed 4 nights. First 3 nights room was great. We stayed the last night with 2 days gap. The last night room was provided at 4:00 pm. The room was not clean and the bathroom door was not working. On the last day of our Malaysia trip, We reached hotel at 1:00 pm wanted an early checkin. We were told that we will get the room at 3:00 and we will get a call. No one called us and we reached the hotel again at 3:45pm. The room was not ready even then. Further we were given an undone room, with bathroom door not working, a gift from four seasons for previous guest was still there in the room. An extra bed was put in the room giving no space. The four seasons app was also not working throughout the stay. The restaurant lounge has no vegetarian dishes.
Room and toilet: Spacious and clean. Love those bath soap and gel's fragrance. WIFI: High speed, no lagging, and complementary for guest. Password protected. F&B: Superb. Delicious and various menu for breakfast, lunch and dinner. Those was the most enjoyable as far as many hotels in Malaysia we had stayed in. Parking: RM20 flat per entry for guest. Cashless. Pool, gym and sauna: Regrettably doesn't have time to used. Nearby attractions: Decathlon, KLCC Park, Suria KLCC Mall, Avenue Mall. There's Jamal Mohamed Nasi Kandar just opened on end of August 2022 nearby Avenue Mall. Thank you Audrey and Suk Yee (both at receptionist), lift guy, ice cream lady chef and waitress.
My family (with 3 young children) had a wonderful stay at this sleek, clean hotel. The room is clean, the toilet well equipped and the view great. We were there on corporate rate and only for a night for transit yet I don’t feel the difference in treatment (unlike some other establishments). The staffs are all very courteous. Also, the location is very convenient, right next to KLCC. If there’s anything to improve, I hope there’ll be a service to help us walk across to KLCC if it’s raining. We had to wait for the rain to subside before walking over with all the kids.. We will be returning for longer stay soon. Thanks for the good experience!
This stay at Four Seasons KL has been really a memorable one which we had really enjoyed and appreciated. We returned here for another stay at FSKL, this time mainly was for my daughter's birthday. The reason to be back here is because we had always known and loved everything about the hotel - location, room comforts, food - they are all of the highest standard. But the best thing that impressed us was really the service level. The sweet and friendly note of "welcome back sir" during check-in had made you feel like you had returned home, or somewhere you are familiar. After the hotel knew about our plan of birthday celebration, they very kindly arranged for an upgrade for the room that had surprised us. Not only that, they also sent some birthday treats including a very tasty and rich birthday cake to us. And everything else is as perfect as we have always known FSKL to be - the room that has the best features (including the state-of-art toilet, shower facilities and bath amenities), super tasty food at breakfast, and every staff that are so professionally trained. I can safely say that FSKL is the best hotel in KL. It has won my heart and will definitely return for the next occasion again. …
We travelled here in June and it was a truly memorable visit. A very modern hotel with fantastic amenities and great staff. Everyone was incredibly welcoming and professional and made our trip memorable. The breakfast in the morning is outstanding with a great variety as were all the restaraunts available within the hotel. The pool is a fantastic feature also with great views overlooking the city. Good not recommend highly enough