Hi. Me and my family have staying the hotel a month ago but the good service that the staffs offered is remarkable and unforgotten until today. The hotel will and always be our priority hotel if we decided to stay in KL. We would like to thanks very much to Mr. Fazraf Sher and Mr. Dennis on their good and best service ever. Hope to see them again in the future. Thank you hotel coz hirer dedicated staff like them. Thank you for the good service.
We've booked the Superior Premier King Room in Sunway Velocity Hotel. We felt welcomed by the front desk staff members, as they were very polite, welcoming, and also accommodating especially to our requests (wheelchair, extra pillows, and blanket). We were well-informed (about the parking ticket and sofabed). The room was excellent; spacious, super clean, bathroom was spacious too (we personally love that the shower room has a little sitting place and a holder - parents' approved!). Have we mentioned our favorite products in SVH - Tanamera?? Parking was convenient too. The entrance to the mall was a plus point for us. Check out the pool and gym. We will definitely go for SVH again!
The front desk manager Fazrad are very helpful and friendly. This hotel are very well maintained, swimming pool very clean ,and the hotel is linked to the Sunway Velocity Mall, just 1min walking distance! It's always our first choice when come to KL staycation.
It was a great experience . I love the hotel . I'm satisfied with my stay . The room are clean and comfortable . The staffs are super friendly and polite , not to mention , very helpful . Credits to Mr Fazraf , for helping me earlier during the check in He was very professional and very nice . And Joshua too . It is totally recommended for those who love shopping hehe because the mall is just beside of the hotel . Would definitely love to stay there again . xoxo
As this was my first visit, i was shock that the gentleman at the front desk welcome me back like i was a reguar who stayed in this hotel before. I told him it was my first stay and he might mistaken me but he politely informed that he was welcoming me as a Singaporean who was away for years due to the pandemic. This really touches my heart and the gentleman name is Fazraf. He was also charming with his smile and style during check in and explaning on the hotel facilaties and mall direction. Hotel room was spacious with a very comfortable bed and pillow which i slept like a baby after a tiring day at the airport. Bathroom also was equipt with local brands product such as Tanemera which was quite unique than other hotel. For this stay i did not managed to enjoy the buffet breakfast as i have early pick up to attend meeting but overall i enjoyed my stay here at Sunway Velocity Hotel and will be coming back here soon more offen. To Fazraf and all the staff, Thank you for making my stay a sweet one. 😍😍😍❤️❤️❤️…
Great hospitality by front office staff. Smooth check in process and i felt so welcomed by the front desk staff. Room was ok. Thank you to Siti and the team for warmest hospitality services. Definitely will back again and hope to see the same faces. Well done Sunway Velocity
I chose this hotel based on the many reviews I read here. Check-in was smooth, room was very nice and spacious (Superior Premier King), and it being my first time checking into this hotel, Mr Fazraf Sher informed me of the various facilities and conveniences available. Overall it was a very pleasant experience and I can see why so many others have left good reviews.
Highly recommend Sunway velocity hotel KL to everyone, good services and nice shopping link up with this hotel. Thank you for every staff have provided professional services. Especially to thank Mr Fazraf Sher, he is a very humble person, Appreciate him to help us register early and check-in on time.
The hotel is very clean and comfortable. The staff is very helpful. I had a wonderful experience at the hotel. The hotel is link with shopping mall and just walking distance to access to sunway velocity shopping mall.
A very strategic location . Its near to the sunway medical centre and the mall is connected too ! . Stayed there because my dad had a medical check up . Overall . Its great . The room is well equipped and nice . If I had a thing to comment more , the bathroom need to be upgraded because its old and a lot of mole here and there . Lobby toilet also need to be look on as dirty. But other than that , I'm happy . The staffs are very polite and very accomodating . I would like to say thanks to Fazraf for his humbleness and concern about me and my family . Thanks so much Sunway Velocity Hotel