Conveniently located in Namba, central Osaka, Hotel Monterey Grasmere Osaka is a modern hotel that held its grand opening back in the summer of 2009. There are many popular areas within walking distance of the hotel, which is also directly connected to Namba Station. The guest rooms, located on floors 24 through 31, are designed in the image of a British manor house / stately home.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The service in the lobby was very polite and I felt that this was a wonderful hotel with the atmosphere of a first-class hotel. In fact, once inside the room it was comfortable. The room was also spacious and very comfortable.
I was able to relax and unwind in the hotel lobby, hallways, toilets, and other spaces without feeling any pressure. I think this is a wonderful hotel that I would like to return to. The only thing I wish was that the price was a little more affordable, but with this quality I don't think it would be possible to get it for less, so I'm satisfied and would like to continue using it in the future.
Thank you very much 😊
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here with my partner for 4 nights. Got room type that was booked on the 31st floor. The hotel's location is at JR Namba station and central. The reception is on the 22nd floor. Very good standard/size and room service. The only thing that makes me give 4 in the rating. Is that the room was ready at 14:00, but for that we got the room before 15:00 we had to pay 2000JPY. I have an understanding that the room is ready at 15:00, at the same time when the room is ready you do not ask for an extra charge to get it. There was the hotel greedy 60.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Impressive hotel at first glance but disappointing afterwards. The standard rooms are microscopic, barely room to open your suitcase so imagine with two or three suitcases... we were 2 adults and 3 children. Breakfast buffet clearly aimed at large tourist groups. The first day the buffet was set up in a huge room which was intended to be very impressive but where it was better not to look too closely at the details such as the state of the carpet full of stains. Apart from the location just above a large metro station is very convenient and you just have to take the escalators from the entrance of the hotel to find the shopping malls full of restaurants or supermarkets offering an impressive quantity of dishes to take away.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Absolutely beautiful hotel. After staying in Tokyo and Kyoto in hotels organized by tour operator this was the cheapest but grandest. Fantastic location. Right next to station. Walking distance to food district. Airport bus next to hotel. Most importantly I was impressed with the quality and grandeur of this hotel. Staff were very very professional and ultra polite. Breakfast was very good. Stayed only one night but wish had stayed longer.
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Date of stay: October 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked the twin room. The room was a decent size by Japanese standard. Location is superb. . Best means of transport from Kansai Airport to hotel is by the Airport limousine bus which costs 1100 yen one way. This will take you to the OCAT bus terminal which is just next to the hotel. This hotel is good for people using the JR pass and it is close to the Yotsubashi subway line. Below the hotel is a big supermarket called Green Life where you can practically get everything here. Bento n Japanese meals are sold at reasonable prices. Access to the supermarket is via escalators on the 1st floor of the Building. The check in counters are located on the 22nd floor of the building. The supermarket also leads to Namba Walk where there are lots of food and restaurants The staff at the Hotel is very courteous and helpful. They assisted us in getting our luggages sent to our next hotel in Kyoto. Costs 3940 yen for 2 big luggages. Luggage arrived in Kyoto the next day
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from montereyyt, お客様担当マネージャー at Hotel Monterey Grasmere Osaka
Responded 30 Mar 2020
Dear Valued Guest, Thank you for your taking a moment to share your recent experience at Hotel Monterey Grasmere Osaka. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future. Best regards, Reception Staff Hotel Monterey Grasmere Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I visited here because a friend came from far away for a special Silver Week dinner. Although it's just a buffet, it's not to be underestimated. It's incredibly delicious. Especially the seafood and Japanese food. But the dishes made with bread and cheese are also good. For dessert, the waffles they bake right in front of you are delicious, and the donuts are also delicious. The hospitality and service were also very good, and we had a great time. Thank you.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was very comfortable when I visited last summer and I want to visit again. I remember that I had to go early in the morning and had a freshly baked croissant as soon as breakfast opened. I wasn't able to take my time so I'd like to enjoy a leisurely breakfast tomorrow!
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Date of stay: December 2023Trip type: Travelled with family
Room Tip:ホテル入口が少し分かりずらいので気をつけて!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After being in so many hotels in Japan we were so accustomed to their way of cleanliness and organization. We were just so surprised how a Japanese hotel could be so filthy and old. Towels didn’t look fresh, moquette was old and dirty. Luckily we old stayed a night.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here as a family over the New Year holidays. Our toddler son got his hand caught in the elevator door while playing. We are very grateful to the front desk staff for the prompt treatment of his injured hand. We have repeatedly warned our son about playing with doors, but we hope that this incident will teach him a lesson and that he will never do the same thing again. We stay at the Grasmere Hotel every time we come to Osaka, and it is very convenient with good access to the station. We would like to use it again when we come to Osaka in the future. Thank you.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location of this hotel is not the most convenient one, as it needs a bit of walk from train station, as well as the attractions in Dotonbori (15 mins).
The room is spacious, relative to the typical tiny ones in Japan. Surprisingly, there is no safe deposit box in the room.
Cleanliness ok. Bed comfy. Staff ok.
Price high. Value not that good. Overall, not particularly recommended while there're many other choices.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Osaka area.
PRICE RANGE
HK$787 - HK$1,433 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsakaShinsaibashi / Nanba / Tennoji / South Area
NUMBER OF ROOMS
348
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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