Hotel Granvia Kyoto

Shiokojisagaru, Karasumadori, Shimogyo-Ku JR Kyoto Station Central Gate, Kyoto 600-8216 Kyoto Prefecture
Traveller (1929)
Room & Suite (1030)
Dining (200)
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HK$1,167
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HK$1,280
HK$630
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About

4.5
#33 of 336 hotels in Kyoto
4.9 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Travellers' Choice
Beautiful 15-story hotel atop Kyoto Station - Broadband connection in all guest and banquet rooms - Easy access to Kansai Airport.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Rooftop bar
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Complimentary toiletries
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Japanese

Location

Shiokojisagaru, Karasumadori, Shimogyo-Ku JR Kyoto Station Central Gate, Kyoto 600-8216 Kyoto Prefecture
Name/address in local language
3722Reviews59Q+A100Room tips
Traveller rating
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  • 1,331
  • 256
  • 68
  • 39
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Detailed Reviews
Draftbear wrote a review Feb 2020
Unterammergau, Germany72 contributions76 helpful votes
5.0 of 5 bubbles
First class hotel, the location right above the train station makes exploring Kyoto a breeze.
We had a room on the Granvia Floor with lounge access, the staff their were extremely helpful providing us with many tips. They even went as far as to organize a tea purchase form the supplier the hotel uses. Nothing was to much trouble for them. A really big thank you to the staff in the lounge.
We eat as several of the hotel restaurants for either lunch or dinner and could not fault a thing.
The only downside and this is a real weak point was the breakfast that was offered in either of the two buffet restaurants 2nd and 15 floor. The quality was substandard, we had breakfast on the 15 floor one day at 8:30 and there were no croissants, when I asked for some I was told they were sold out?!? Went to the lounge afterwards to get some tips about where to go and they had a full basket there. Other times the food at Le Temps was cold, the fresh fruit was anything but. You can get apple juice at one of the restaurants but not at the other, when I asked if that was possible I was told flatly no.

I do recommend you stay here but eat breakfast someplace else and save the money and get a room without it included.
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Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Room facing the Kyoto tower have a better view of the temples. Some rooms can be very far from...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from teamKK2, Director of Rooms at Hotel Granvia Kyoto
Responded 26 Apr 2020
Dear Draftbear Thank you very much for choosing to stay at Hotel Granvia Kyoto and writing us the valuable review. We appreciate your compliments on our staff and lounge on the 15th floor. We provide many services including check-out and sightseeing information at the Granvia Lounge, and the concierge staff can provide a good service to our guests. However, we apologize for our breakfast did not meet your expectation this time. Your comments are important to us and are used to ensure that we learn and improve. Thank you again for your feedback and we hope you will consider staying with us again. Best Regards Director of Rooms
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Mian wrote a review Jan 2020
14 contributions13 helpful votes
5.0 of 5 bubbles
Awesome hotel, wish we had stayed more than 1 night here. The bed was super comfortable, especially after 1.5 weeks of sleeping on tatami floor in previous accommodations (bad decision). Bathroom was also great, complete with all amenities, even had those side showers thing.
And so convenient to go everywhere, plethora of dining choice in Kyoto station, Kyoto tower, Kintetsu Kyoto station, which are all within walking distance. The price was reasonable, we paid $177 per night for 2 adults and 2 young kids, and lucky got a free upgrade to a larger room (which was pretty spacious). We paid the same for an Airbnb house nearby on previous nights, which was in worse condition. The staff are also friendly especially the concierge. The front desk was a bit cold but o well he gave us free upgrade so all forgiven.
Some things I wish they have are coin laundry (would have chosen to stay here instead of Airbnb if there was one), and not the pricy hotel laundry service please; And that the swimming pool is free for all hotel guests not just the more VIP guests (have to pay Y1100 pp otherwise).
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from teamKK2, Director of Rooms at Hotel Granvia Kyoto
Responded 13 Apr 2020
Dear sokmn Thank you very much for choosing to stay at Hotel Granvia Kyoto. We are pleased to hear that you have had an enjoyable time during your stay. Thank you for your valuable opinion and we can learn and make an improvement in the near future. Our staffs have being trained that always keep smiling and take care our guests as thoughtfuly as impossible. However,this time we apologize for the front desk staff didn't live up to your expectations. We will strengthen staff education, to provide you with better service. We hope you give us the opportunity to welcome you again soon. Thank you for your review. Best Regards Director of Rooms
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ursularuh2 wrote a review Feb 2020
Minato, Japan34 contributions30 helpful votes
4.0 of 5 bubbles
Excellent location, very welcoming, caring, friendly staff. Room size very much ok, very well equipped.
Breakfast excellent, beyond expectation! There are three restaurants to choose - I choose the on on top floor, quiet, lively view, individual service, hot dish to be chosen from five choices, is being served, everything else self service from the buffet, but very stylish, high quality, excellent bread.
The only minus and therefore one star missing: the pool fee is 1000 Yen per day and there is no onsen/hot bath. However, the bath tub is big abd deep enough to soak in.
Would again choose the hotel for my next trip
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from teamKK2, Director of Rooms at Hotel Granvia Kyoto
Responded 26 Apr 2020
Dear ursularuh2 Thank you very much for choosing to stay at Hotel Granvia Kyoto and writing us the lovely review. It is a great pleasure to receive your compliment and to know that you enjoyed your stay with us. We will tell our staff your compliments about our restaurant and the rooms. We try our best to offer dishes that match to our guests' favourite and use seasonal ingredients. About our pool, it is a facility for the club's members only, and there is a special fee for our guests staying at our hotel. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Thank you for your valuable review. Best Regards Director of Rooms
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Elisse P wrote a review Mar 2020
5 contributions5 helpful votes
2.0 of 5 bubbles
Rooms do not look like the hotel website, despite paying for the granvia floor.

Breakfast was absolutely terrible. I got bought Untoasted bread and had to ask for croissants several times. The language barrier is evident. Hotel is basic and super noisy. There were maid carts outside our room at 8am alongside music outside our room continuously at night.

I really wouldn’t recommend this hotel. Kyōto seems to have a lack of luxury hotels, so don’t get fooled into this one being classed as one.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from teamKK2, Director of Rooms at Hotel Granvia Kyoto
Responded 26 Apr 2020
Dear Elisse P Thank you very much for chosing Hotel Granvia Kyoto and writing us the review. However, we apologize for any inconvenience caused by our room and facilities. Besides, we will make an improvement of our breakfast as soon as possible. Regarding to our cleaning staff, we will strengthen staff education, to pay more attention to the areas such as the hallways and outside of guest rooms. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Thank you for your review. Best Regards Director of Rooms
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12Soph12 wrote a review Feb 2020
Baldivis, Australia59 contributions66 helpful votes
5.0 of 5 bubbles
We loved everything about our stay here. We were on our honeymoon so they changed our room to one with a view of the Kyoto Tower. The room was beautiful- really spacious and super modern. The bed was incredibly comfy. The shower was in a wet room and my husband raved about how great the shower was! (Also weird side note but the toilets are wicked- the seat opens for you and the seat is warm... don't get that in Australia!)

The location is the best. Even though this hotel is in the train station, it's really quiet in the rooms. We couldn't hear anything. There's a huge underground mall with heaps of restaurants and shops. There's some really good food under there! We were also like, 2 minutes from catching any train, which made it handy to go out to various different attractions and areas.

We did go to the pool on the third floor, but found out it isn't included in the room price. It cost 1,000 yen I think for a day pass, which was pretty annoying. You have to cover any tattoos and also wear a swim cap.

All in all, brilliant hotel and we would definitely stay there again!
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from teamKK2, Director of Rooms at Hotel Granvia Kyoto
Responded 26 Apr 2020
Dear 12Soph12 Thank you very much for choosing to stay at Hotel Granvia Kyoto and writing us the valuable review. I am delighted to read that you fully enjoyed your honeymoon trip with us. However, we apologize for any inconvenience caused by the swimming pool fee. It is a facility for the club's members only, and there is a special fee for our guests staying at our hotel. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future.Thank you for your understanding about the conditions and our facilities. Best Regards Director of Rooms
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Peter T Ng wrote a review Jan 2020
Singapore, Singapore5 contributions8 helpful votes
4.0 of 5 bubbles
We really enjoyed our stay at the hotel. Very good amenities and spacious. I think there's a premium for bigger rooms, so families may need to weight if that is worth the extra.

Easy to reach after a tiring flight to Kansai.

The view from our room - from our Club floor we didn't hear the trains passing by.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from teamKK2, Director of Rooms at Hotel Granvia Kyoto
Responded 29 Mar 2020
Dear PetePhotog Thank you very much for chosing Hotel Granvia Kyoto and writing us the review. Our hotel is directly connected to Kyoto Station and located in it, so it is very convenient for our guests to travel and shopping. It is a great pleasure to receive your compliment and to know that you enjoyed your stay with us. Our hotel have a variety of room types, from standard to suite rooms. We highly recommend the superior rooms, the deluxe rooms and the suite room for you and please try them next time. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Thank you for your review. Best Regards Director of Rooms
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Victor H wrote a review Jan 2020
Kerrville, Texas24 contributions14 helpful votes
5.0 of 5 bubbles
We stayed several nights during our visit to Kyoto. The staff are super-friendly, professional and helpful. The concierge helped us book a tour and provided many helpful recommendations on restaurants. The Kyoto Station is amazing - 11 story shopping mall, dozens of restaurants, and on and on. Very clean and comfortable room at a reasonable price. Easy transportation options to all points in Kyoto and bullet train hub to access all of Japan. We definitely would stay again on our next visit.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from teamKK2, Director of Rooms at Hotel Granvia Kyoto
Responded 31 Mar 2020
Dear VLHlaw Thank you very much for choosing to stay at Hotel Granvia Kyoto and writing us the lovely review. I am delighted to read that you fully enjoyed your stay with us. We were also relieved to see how well our concierge supported our guests.We have instructed our staff to do the customer service without forgetting the feeling of gratitude, and also we are willing to devote ourselves further and hope that we can receive even more words of praise from our guests. Thank you for sharing and I sincerely hope we have the chance of welcoming you back in the near future. Best Regards Director of Rooms
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Michael C wrote a review Nov 2023
Singapore, Singapore1,755 contribution411 helpful votes
5.0 of 5 bubbles
We stayed here for a few times and on this trip we stayed for 3 nights.

We arrive in Kyoto in a rental car and there is a telephone to call the porter for luggage assistance on the ground floor driveway. Hotel lobby is on 2F of the train station.

Superb location with easy access to trains, supermarket, shopping and restaurants. Kyoto is a walking city but this hotel location has accessibility to train, bus and taxis.

The hotel is still in very good condition and the rooms are large by Japanese standards. The checkin was efficient. The staff was very helpful with even the little details like getting extra cutlery for a late night snack.

We did not have breakfast at the hotel or try any of the restaurants as there were too much choices around.

Overall, highly recommended hotel and a peaceful sleep.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from きょう せいきく, お客様サービス / フロント オフィス at Hotel Granvia Kyoto
Responded 8 Nov 2023
Dear Michael C Thank you for staying at Hotel Granvia Kyoto and for your compliments regarding our location, service and breakfast. We will continue to devote ourselves to providing services that satisfy our customers. We are looking forward to seeing you again. Thank you for your review. Best regards, Director of Rooms
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Weary traveler wrote a review Jun 2023
Greater London, United Kingdom427 contributions252 helpful votes
+1
5.0 of 5 bubbles
Beautiful hotel in Kyoto station.
We really loved staying here for 3 nights, everything was perfect, checking in was easy and even though we were early, they gave us our rooms without any fuss. The rooms were spacious and clean , the bathroom toiletries were very luxurious.
Breakfast was excellent.
It was so easy to travel around Kyoto from here , use taxis as they are cheap and drivers are excellent.
The staff at the hotel were brilliant and so so polite and courteous.
Thank you to all staff , I wish all staff around the world hotels were as polite and courteous as you were.
Stay here if you come to Kyoto, it’s brilliant.
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Date of stay: June 2023Trip type: Travelled with friends
Room Tip: Only tip I offer to travelers is use taxis as they are cheap and drivers are very honest. I write...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest services Operations, お客様サービス / フロント オフィス at Hotel Granvia Kyoto
Responded 9 Jul 2023
Dear Winnernumber1 Thank you for choosing to stay at Hotel Granvia Kyoto. We are glad to hear that you had a comfortable stay with us. It is a great pleased to receive the word of compliment, especially about the service. Some of our rooms have a washbasin, a bathroom, and a toilet that are independent of each other, which has been well received by our customers. We will continue to strive to maintain our facilities to provide an environment that satisfies our customers. We all look forward to welcoming you again. Thank you for your review. Best regards, Director of Rooms
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April-lady wrote a review Feb 2023
Killarney, Ireland81 contributions41 helpful votes
5.0 of 5 bubbles
I chose to stay here for 4 nites when I revisited Kyoto this Feb 2023. It was a very good n memorable 4 nights stay. I am now in Osaka but am still thinking of hotel Granvia Kyoto. Firstly, when you arrive into Kyoto station, you just need to exit from the central exit n yes, to your right is the escalator to hotel Granvia lobby. All the staff, whoever they are from housekeeping to any staff that you meet during your stay, all are so polite and welcoming. The room is large (to me) and very comfortable. Everything is provided including make up remover, cleanser, shampoo, conditioner, body wash n body cloth too. My toiletries bag was kept n untouched throughout my stay. Even the pyjamas. I wore them to sleep nightly and it was so comfortable. I love the Japanese small chair and how I splash the water all over me, Japanese style in the shower. So comforting. I m now in Osaka n missing all my showers in hotel Granvia Kyoto. The shower area is separated from the toilet bowl which is also very good. The bed is large and very comfortable. Only a very slight issue is the very small pillow but well, I slept well and did not get any neck aches in the morning.
Location is excellent. You can eat anything n everything all around Kyoto station. Buses and metros are just outside too. Overall a fantastic hotel to stay in an excellent location.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from コネクタージャパン Web運用窓口, オーナー at Hotel Granvia Kyoto
Responded 21 Feb 2023
Dear Jessica C Thank you for choosing to stay at Hotel Granvia Kyoto. We are very happy that you remember our hotel even after your departure. We would also like to thank you for your compliments about our staff and guest room facilities. We are directly connected to the train station, which provides easy access to tourist attractions, and there are also restaurants and souvenir shops in the surrounding area, which is very convenient. We hope that Hotel Granvia Kyoto will become your choice again when you have another chance to visit Kyoto. We are looking forward to seeing you again. Thank you for your feedback. Best regards, Director of Rooms
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Roxanne C wrote a tip Feb 2024
Rio Vista, California8 contributions2 helpful votes
5.0 of 5 bubbles
"There are many restaurants at this hotel, with varying hours. Best to check in with the front desk regarding your meal plans. "
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Krie H wrote a tip Dec 2023
Oxford, United Kingdom80 contributions19 helpful votes
5.0 of 5 bubbles
"Book a tower view room"
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KateDoctorhead wrote a tip Nov 2023
Seattle, Washington56 contributions22 helpful votes
4.0 of 5 bubbles
"Ask for a room close to the elevator unless you want to get loads of steps in."
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Jamie575 wrote a tip Nov 2023
Singapore, Singapore1,085 contribution261 helpful votes
4.0 of 5 bubbles
"Spring for the Granvia floor for access to the lounge and gym/pool and personalized service"
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pyt_go_girl wrote a tip Oct 2023
Canadian Rockies, Canada144 contributions73 helpful votes
5.0 of 5 bubbles
"Ask for a room on the top floor with a view of Kyoto Tower"
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Not the right property for you?
There are more places to choose from in the Kyoto area.
PRICE RANGE
HK$955 - HK$1,855 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoShimogyo-ku / Kyoto Station
NUMBER OF ROOMS
537
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL GRANVIA KYOTO HK$853 (H̶K̶$̶1̶,̶5̶1̶9̶) - Updated 2024 Prices & Reviews - Japan

Frequently Asked Questions about Hotel Granvia Kyoto
Which popular attractions are close to Hotel Granvia Kyoto?
Nearby attractions include Kyoto Station Building (0.02 km), Kyoto Tower (0.2 km), and Oiran Taiken Studio Arare (0.3 km).
What are some of the property amenities at Hotel Granvia Kyoto?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Granvia Kyoto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Granvia Kyoto?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Granvia Kyoto?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Granvia Kyoto?
Conveniently located restaurants include Tajimaya Aeon Mall Kyoto, Tajimaya, Kyoto Yodobashi, and Pound Kyoto Ekimae.
Are there opportunities to exercise at Hotel Granvia Kyoto?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Granvia Kyoto?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Granvia Kyoto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Granvia Kyoto?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hotel Granvia Kyoto?
Many travellers enjoy visiting Fushimi Inari-taisha Shrine (2.4 km), Kiyomizu-dera Temple (2.6 km), and Sanjusangendo Temple (1.2 km).