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Mercure Sapporo

2-2-4 Minami 4 Jo Nishi, Chuo-Ku, Sapporo 064-0804 Hokkaido
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Traveller (1051)
Room & Suite (634)
Dining (97)

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About

#8 of 166 hotels in Sapporo
Location
Cleanliness
Service
Value
Mercure Sapporo is the Mid-scale hotel for business trips or leisure The Mercure Sapporo enjoys a location in the popular entertainment district of Susukino, renowned for its many bars and restaurants. Offering easy access to the Sapporo ski resorts and attractions such as the Clock Tower and Sapporo TV Tower, this hotel has it all, including a shopping mall within the building! Featuring 285 rooms equipped with complimentary Internet access, plus a French restaurant and conferencing facilities, the Mercure Hotel Sapporo is ideal for both business and leisure.Located in Sapporo, Hokkaido- Fifth largest city in Japan by population - Famous for its cuisine, such as Miso Ramen, Seafood, and Jingiskan.- Point of interest, such as TV Tower, Tokei-dai, and Beer Museum
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Skiing
Business Centre with Internet Access
Conference facilities
Spa
Car park
Wifi
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Vending machine
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Hair dryer
Safe
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, French, Chinese, Japanese and 1 more
1,554Review79Q+A100Room tips
Traveller rating
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Kristian Allen wrote a review Mar 2024
Kuala Lumpur, Malaysia25 contributions12 helpful votes
Great Location! Stayed here for 7 days. Receptionist speaks great english. Internet was really slow and I couldn't work. "Riku" provided a pocket wifi so I can work, really really helpful. Also the heater in our room didn't work and they offered to move us to another room. Place is located in Susukino ✓ Breakfast is available every morning (Buffet Breakfast with a lot of choices) ✓ Near Train Station ✓ Really attentive receptionist ✓ Fast Checkout NOT all floors have laundry machines Too bad I was not able to claim the welcome drinks. Will definitely comeback and stay here again. Arigatou gozaimasu!
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nakayama Hidemi, 支配人 at Mercure Sapporo
Responded 7 Mar 2024
Dear kristianallen, We are honored to receive your feedback and it was a pleasure welcoming you to the Mercure Sapporo. We are pleased to hear that our hotel had excellent reputation on your review. It is always a pleasure to receive positive feedback. I will share your comments with our team. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future. Arigatou gozaimashita !! Sincerely, Quality Assurance Team Mercure Sapporo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SmbWA wrote a review Feb 2024
Western Australia, Australia338 contributions161 helpful votes
I stayed here during the snow festival and found the hotel to be a fantastic option in regards to price, location and amenities. The location of the hotel is right in the middle of the main touristy areas of Sapporo, with a train station just outside and the bus stop for new chitose airport approx 200 metres walk up the road. There are a variety of restaurants in the area, as well as the usual convenience stores such as 7-11 and family mart next door. The hotel reception is on the third floor of the building, which is also where the restaurant is located. The restaurant provides buffet breakfast, alcarte lunch and dinner. The breakfast service can get super congested, as it is quite small with a tiny food area. The breakfast choices were reasonable, not great. My room was wonderfully clean, well appointed, with a very comfortable bed and pillows. The window opened, and my view was looking east, so not that picturesque, but still plenty to see. The bathroom had excellent amenities and was well sized with the shower over the bath. Every single staff member i came into contact within the hotel was lovely, and i would absolutely recommend this hotel if staying in Sapporo.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: get to breakfast early as it can be very busy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nakayama Hidemi, 支配人 at Mercure Sapporo
Responded 20 Feb 2024
Dear SandraB424, I would like to thank you on behalf of the staff here for choosing Mercure Sapporo. We are deeply pleased to get your gracious praise. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travellers360 wrote a review Feb 2024
Vancouver, Canada112 contributions67 helpful votes
Decent hotel. Rooms are a bit dimly lit but were spacious, clean and comfortable. Price was good and the location is super convenient to walk to everywhere in Sapporo. Overall a great stay and super nice staff and would stay again if I visit Sapporo in the future.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nakayama Hidemi, 支配人 at Mercure Sapporo
Responded 7 Feb 2024
Dear Travellers360, Thank you so much for taking the time to share your experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DRLuxury wrote a review Jan 2024
Monte-Carlo, Monaco835 contributions746 helpful votes
Loved the place. I was there in 2020 but everything was short of perfection. New experience 2024 : the tourist hordes (tour groups) from certain neighboring countries are destroying the whole atmosphere although the staff is very helpful and tries its best to accommodate everyone. A pity these mainlanders can’t stay home😂👌👍🏻 avoid breakfast , these people are just touching and coughing into the buffet. I won’t ever come back to this hotel.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nakayama Hidemi, 支配人 at Mercure Sapporo
Responded 31 Jan 2024
Dear DRLuxury, We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. Thank you again for your kindest comments to our stuff but I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate if you could understand that a lot of tourists are coming to Sapporo from various foreign country nowadays. Once again, we thank you for your feedback and we apologize for the inconvenience caused during your stay. Sincerely, Quality Assurance Team Mercure Sapporo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nirut wrote a review Jan 2024
Bangkok, Thailand1 contribution
I’ve been Mercure Sapporo Hotel more than 10 times with my family or my friends. Every time I stay, I feel comfortable like home. The room is so clean and a little bigger than other hotels in Japan. Thank you all staffs for your help and see you on my next trip.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nakayama Hidemi, 支配人 at Mercure Sapporo
Responded 6 Jan 2024
Thank you very much for choosing Mercure Sapporo from many hotels. We are also honored to receive a perfect rating. Thank you for your feedback. We here at the MERCURE Sapporo value your feedback and are happy to hear that you enjoyed your stay here. We have informed our staff of your feedback to improve our services in the future and has given us motivation to strive towards a higher level of service excellence. We all here at the Mercure Sapporo look forward to see you again in the near future. Sincerely, Quality Assurance Team Mercure Sapporo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zulm0hd wrote a review Dec 2023
Kuala Lumpur206 contributions81 helpful votes
Good guest experience, true to Mercure standard. Good location, very convenient. The metro station is located next to the hotel. The airport limousine bus stands are just nearby. The room is quite large by the Japanese standard. Good job, Mercure. Will stay there again.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nakayama Hidemi, 支配人 at Mercure Sapporo
Responded 25 Dec 2023
Dear Zul Mohd, Thank you very much for having stayed at Mercure Sapporo, and taking the time to write a review about your recent stay. I am delighted that you were impressed with our service, and left with that impression. We will continue our effort to provide the best service for our guests. Again, we are very much looking forward to welcoming you again. Sincerely, Quality Assurance Team  Mercure Sapporo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dgoh359 wrote a review Dec 2023
Singapore, Singapore166 contributions87 helpful votes
Japan is well known for small size rooms especially in the city. Mercure rooms are no exception, but when we booked two rooms (connected to each other), it has made our stay a pleasant one!!!!!!!!!!!! We loved how they have upkeep the place. The hotel is near the happening area (odori park, shopping district, ramen street). We are surrounded by many eating places too!!!! Trust me, lots of locals come to this area during the weekends too!!!! My boys enjoyed their stay very much too and the view (as our room was on the 11th floor) was lovely. The only down side, having travelled with 2 young children, 4 big luggage and 3 small luggage and mainly handled by 2 adults, is moving the luggage and washing. The hotel lobby is at level 3. So if you have a lot of luggage, you can imagine the hassle. In addition, since its winter, we were hoping to wash the clothes as we did not pack more. Although, there are coin laundry machine in the hotel. There were only 3 (one on level 6, 9, and 12 respectively). As it is winter, many think the same way and as such, the machine was perpetually busy. Apart from this, if you love a place to stay in Sapporo, although there are other hotels around too, I would highly recommend it!
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nakayama Hidemi, 支配人 at Mercure Sapporo
Responded 15 Dec 2023
Dear Dgoh356 We are honored to receive your feedback and it was a pleasure welcoming you to the Mercure Sapporo. It is fantastic to hear that you enjoyed your stay. Especially, we are pleased to hear that you amazed with our connecting room. However, due to on your comment we believe there may still be areas that need improvement. We will continue to improve our services so that our customers will be satisfied and we look forward to your visit again. Sincerely, Quality Assurance Team Mercure Sapporo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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StarFJames wrote a review Oct 2023
Pasig, Philippines60 contributions89 helpful votes
My husband & I were very satisfied with our stay at Mercure Hotel Sapporo for the following reasons: 1. Excellent service - Staff were a big help & would really make sure their guests would have a convenient & comfortable experience. 2. Spacious & well-kept room - with daily housekeeping 3. Good location - convenient access to transportation (easy to get taxi in front of the hotel, walking distance to/from Susukino Station, near bus stops including airport bus; surrounded by convenience stores & restaurants; walking distance to Tanukikoji Shopping Street 4. Good breakfast buffet - combination of Japanese & western dishes. Boxes to go are also available for you to fill up if you want to just eat in your room or when you're in a hurry. I won't hesitate to recommend this hotel.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nakayama Hidemi, 支配人 at Mercure Sapporo
Responded 20 Oct 2023
Dear StarFJames, Thank you so much for taking the time to share your experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we continuously improve the quality of our services. The great reviews we receive from our customers are the best encouragement for our staff. We will continue to improve our services so that our customers will be satisfied. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nirvikar Y wrote a review Sept 2023
Sydney, Australia77 contributions15 helpful votes
Located in middle of the city close to everything. Train and tram is not too far. Breakfast was excellent. They even provided free bananas on the day of Sapporo marathon for all the runners. Room was larger than what we are used to from Tokyo. Staff was very helpful in providing us tips regarding the city.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nakayama Hidemi, 支配人 at Mercure Sapporo
Responded 22 Sept 2023
Dear nirvikary, Thank you for staying with Mercure Sapporo. Also, thank you for taking the time to rate us 4-star and filling out the review. It has been a pleasure to reading the comments regarding your stay here and we have informed the staff of your kind comments, our staff will that take your comments to heart and feel motivated to strive to improve and provide better service. If you have any questions, please don’t hesitate to contact us anytime. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aemanuele_HK wrote a review Aug 2023
Milan, Italy49 contributions64 helpful votes
If you need a bit of a western feeling reset between ryokan / Japanese hotels in Hokkaido this is the place to stay in Sapporo Especially because the location is really central. A short walk to the tv tower, the park and the shopping district it is located right in the funky nightlife area of Sapporo, with no noise
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nakayama Hidemi, 支配人 at Mercure Sapporo
Responded 30 Aug 2023
Dear aemanuele_HK, Thank you for staying at the Mercure Sapporo. Your perfect rating and great comments are very much appreciated. We are very happy to hear that you enjoyed the location of our hotel and the surrounding establishments. We are happy to receive feedback from you and we hope that you enjoyed your stay here at the Mercure Sapporo. It was an honor to read your review of your experience staying with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Quality Assurance Team Mercure Sapporo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$502 - HK$815 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoSapporo
NUMBER OF ROOMS
285
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MERCURE SAPPORO HK$541 (H̶K̶$̶8̶2̶3̶) - Updated 2024 Prices & Hotel Reviews - Japan

Frequently Asked Questions about Mercure Sapporo
Which popular attractions are close to Mercure Sapporo?
Nearby attractions include Susukino (0.2 km), Tanukikoji Shopping Street (0.4 km), and Ganso Sapporo Ramen Street (0.2 km).
What are some of the property amenities at Mercure Sapporo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Sapporo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Sapporo?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Mercure Sapporo?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Sapporo?
Conveniently located restaurants include Teshikaga Ramen Sapporo Ramen Yokocho, Sapporo Ramen Haruka, and JYOTI The Door to India.
Is Mercure Sapporo located near the city centre?
Yes, it is 0.7 km away from the centre of Sapporo.
Are any cleaning services offered at Mercure Sapporo?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Sapporo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Sapporo?
The staff speaks multiple languages, including English, French, Chinese, Japanese, and Korean.
Are there any historical sites close to Mercure Sapporo?
Many travellers enjoy visiting Hokkaido Jingu (3.9 km), Former Hokkaido Government Office Building (1.1 km), and Hoheikan (1.1 km).