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Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCO'S WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 293 various well-appointed guestrooms such as lake view rooms, city view room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste. 7 Well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature! It’s the perfect place to create long-lasting memories for your business, conference or leisure trip.
All reviews thai restaurant international staff west lake management team special thanks visiting hangzhou the hotel staff guest relations lake view night market breakfast buffet rooms are large english speaking staff excellent hotel assistant manager would highly recommend this hotel beautiful city
we booked it for one night cause its good rank in TripAdvisor.
The location is very good. The hotel is near West Lake and near a night market with a lot of restaurants.
The lobby and corridor is routine but the rooms is looked like...More
Location was fantastic, room was fantastic, the gym is way more than I expected for a hotel. It is across the street from West Lake and half a block from the night market. Anita, one of the assistant managers was incredibly helpful and gave me...More
Great hotel, excellent service and location. The breakfast is very good, you can find a huge variety of western and Chinese Food, the Thai restaurant is a must, the food was tasty, authentic and fresh. I will definitely come back. Special thanks to Anita and...More
Stayed 2 nights at Wyndham Grand Plaza Royale. Hotel location is excellent - very very short walking to The West Lake Xihu and Wulin Night Market. Our room is huge, typical 6 star room layout, with a balcony (was told all rooms have balcony) facing...More
We stayed here in November based on previous reviews and we were not disappointed. We arrived at midnight to a very warm welcome and easy check-in. The main thing to note is that the service at this hotel is exceptional, particularly from the young international...More
Response from Christopher D | Property representative |
We are glad to hear from you, we would like to inform you that our reception is 24hours, you are welcome to do check-in anytime.If you have any further questions please don't hesitate to contact us.We are... More
We are glad to hear from you, we would like to inform you that our reception is 24hours, you are welcome to do check-in anytime.If you have any further questions please don't hesitate to contact us.We are looking forward to seeing you soon:)
Guest Service Team