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Wyndham Grand Plaza Royale Hangzhou

Traveller (420)
Room & Suite (135)
Dining (46)
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About
  • Excellent83%
  • Very good13%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers' Choice 2018 Winner
Certificate of Excellence
Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCO'S WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 293 various well-appointed guestrooms such as lake view rooms, city view room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste. 7 Well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature! It’s the perfect place to create long-lasting memories for your business, conference or leisure trip.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Wheelchair Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Minibar
Good to know
HOTEL STYLE
Park View
Mountain View
HOTEL CLASS
Reviews (1,373)
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729 results
Traveller rating
608
95
22
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LanguageEnglish
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608
95
22
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3
Show reviews that mention
All reviews thai restaurant international staff west lake management team special thanks visiting hangzhou the hotel staff guest relations lake view night market breakfast buffet rooms are large english speaking staff excellent hotel assistant manager would highly recommend this hotel beautiful city
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1 - 5 of 729 reviews
Reviewed today

we booked it for one night cause its good rank in TripAdvisor. The location is very good. The hotel is near West Lake and near a night market with a lot of restaurants. The lobby and corridor is routine but the rooms is looked like...More

Thank Ehsan S
Reviewed yesterday

Location was fantastic, room was fantastic, the gym is way more than I expected for a hotel. It is across the street from West Lake and half a block from the night market. Anita, one of the assistant managers was incredibly helpful and gave me...More

Thank PatrickH3541
Reviewed 3 days ago via mobile

Great hotel, excellent service and location. The breakfast is very good, you can find a huge variety of western and Chinese Food, the Thai restaurant is a must, the food was tasty, authentic and fresh. I will definitely come back. Special thanks to Anita and...More

Thank Jiujitsu84
Reviewed 5 days ago

Stayed 2 nights at Wyndham Grand Plaza Royale. Hotel location is excellent - very very short walking to The West Lake Xihu and Wulin Night Market. Our room is huge, typical 6 star room layout, with a balcony (was told all rooms have balcony) facing...More

Thank njstar
Reviewed 5 days ago via mobile

We stayed here in November based on previous reviews and we were not disappointed. We arrived at midnight to a very warm welcome and easy check-in. The main thing to note is that the service at this hotel is exceptional, particularly from the young international...More

Thank Sleehk
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Questions & Answers
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LucyDiamonda
8 October 2018|
AnswerShow all 3 answers
Response from Traveler28587 | Reviewed this property |
It’s possible. You can make the request to the front desk upon booking.
1
Vote
Janey1983
8 June 2018|
AnswerShow all 3 answers
Response from Christopher D | Property representative |
Dear Janey1983, We are glad to hear from you, we would like to inform you that our reception is 24hours, you are welcome to do check-in anytime.If you have any further questions please don't hesitate to contact us.We are... More
0
Votes
Janey1983
8 June 2018|
Answer
Response from Marko1103 | Reviewed this property |
In China they work 24/7. Make sure that your reservation guaranteed by credit card.
0
Votes
Room Tips
"Rooms on the North and West side have a better view."
Ruessavel
2 weeks ago
Read review
"The lake view rooms are gorgeous."
618dominicl
3 weeks ago
Read review
"Rooms have a balcony !"
TripRelator
4 weeks ago
Read review
"the lake view from the upper floors is preferred."
joepmayer
4 Nov 2018
Read review
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PRICE RANGE
US$116 - US$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
杭州西湖豪廷大酒店西湖豪廷豪廷大酒店西湖温德姆至尊豪廷大酒店wyndham grand plaza royale hangzhou hotel hangzhou
LOCATION
ChinaZhejiangHangzhouXiacheng District
NUMBER OF ROOMS
293
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