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Shangxi Shidai Hotel Kunming Changshui Airport

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Dabanqiao Development Zone, Beside Changshui International Airport, Kunming China
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About

#595 of 1,605 hotels in Kunming
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Cleanliness
Service
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese
Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Salon
Baggage storage
Shops
Secured parking
Restaurant
Breakfast in the room
Special diet menus
Shuttle bus service
24-hour front desk
Private check-in / check-out
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Room features
Air conditioning
Room service
Room types
Family rooms

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Dabanqiao Development Zone, Beside Changshui International Airport, Kunming China
Name/address in local language
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HKCoccinelle wrote a review Jul 2015
Hong Kong, China61 contributions53 helpful votes
The hotel was clean and there was free wifi but these are the only positive things that I can say. I booked via Booking.com and had to provide my credit card details up front. My flight arrived in Kunming at 7pm and as I had another one at 8am the next morning, I chose this hotel because I thought that it would be easier than going all the way into the city just to sleep. The deal was advertised as including free airport transfers; all I had to do was call the hotel when I landed. I did so and after a lot of laughter from the person on the other end, was told, “Come to Gate 1, quickly.” I did so but ended up having to wait nearly 3 hours! During that time, I made 6 phone calls to the hotel. I haven’t received my bill yet but it is bound to be more than the room charge, as I was using roaming. Each time I spoke to someone, I was told that the driver was on his way, which was absolute rubbish. As the hotel already had my credit card details, I couldn’t just go somewhere else. When the driver finally turned up, he already had another passenger and proceeded to drive at speed down a 10-lane highway whilst holding a cigarette in one hand and surfing the internet on his phone in the other. The hotel itself is about 15 minutes' drive from the airport but it is down a dirt track. Taxis do not know where it is and so you are totally dependent upon the hotel’s transfer “service”. I finally arrived at the hotel just after 10pm. I then had to wait for someone, I presume the owner, to turn up to check me in. During that time, the driver sat in the reception area and continued to chainsmoke. The owner pretended to be completely ignorant of the English language, as he had done so on the phone. He practically snatched the cash out of my hand as I was trying to count it from my wallet. I was given a room on the 3rd floor. There was no lift (and also non-smoking rooms, nor mini-market on site despite being advertised on Booking.com) and no one offered to help me with my heavy bags. When I got up there, it was clearly not the “deluxe double room” that I had booked and paid for. There was none of the advertised “balcony, soundproofing room, flat-screen cable TV, seating area, electric kettle, Western toilet, minibar, refrigerator”. Instead, I encountered a room that had thin walls, a window that wouldn’t close and was above a noisy street and had a squatter toilet in the bathroom. They didn’t even provide any bottled water. When I tried to complain, the owner just played dumb. I gave up and went to bed but didn’t get a minute’s sleep all night. There were constantly people screaming and going up and down the stairs. I could also hear the television which was on in the reception area, as it was turned up so loud and the hard floors did not contain the noise. I arrived in my next destination exhausted and wasted most of the day trying to catch up on sleep. In hindsight, I would have been much better off going to a hotel in the city centre. I would also have been able to get something to eat there, instead of going to bed hungry, as there was nowhere at all to eat near the hotel. The name used on Booking.com is slightly different (Kunming Shangyi Shidai Hotel), so I did not see the other terrible reviews before I came to write this. UPDATE: I made a complaint to Booking.com. They tried several times to contact the hotel directly but their attempts were ignored. Booking.com did however, believe my version of events and compensated me accordingly.
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Date of stay: June 2015
Location
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Trip type: Travelled solo
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temperature6 wrote a review Jan 2015
Nara, Japan3,250 contributions858 helpful votes
booked thru booking com, the location was quite different from the map provided. i had to spend 60RMB extra to reach there. the hotel is never a walking distance from the airport. hotel staffs were ok. very simple hotel without aircon.
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Date of stay: January 2015Trip type: Travelled on business
Room Tip: reaching is an adventure if you are a foreigner already.
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Franz_Zena wrote a review Dec 2014
Genoa, Italy186 contributions184 helpful votes
+1
We spent a night in November 2014 in this horrible place. We chosen this place as in the "Boking.com" it was described as "Beside Changshui International Airport" and the mini-map show in exactly in fron of the very Airport. No, it's not so. As we landed in Kunming we discovered that near the airport there was no hotel. We tried to call the hotel, but nobody spoke a work of English, so we had to ask to some Chinese flight attendants to translate the phone call for us. At this point, a boy was sent to pick us up. I don't know what happened to hin, but he came at the airport bleeding from a lip and he asked me for a tissue to stop the bleeding as he hadn't one. Using a tranlation App on his mobile phone, he told us that we had to wait for other customers, but, after almost 1 hour, he said to go with him and we were carried on a ordinary car and taken to the hotel. Seen that the story was smelling fishy I switched my GPS on, and I found out that it was at 6,5 Km of motorway away! How were we supposed to get there by ourselves? The neighborhood is scary. It's a dark industrial area. The hotel, from outside looks nice, but when in our room we discovered that it was very dirty, bad smelling and the "toilet" was a latrine with a shower nuzzle over (be careful to not fall in the latrine while washing yourself). We had no other option than staying there for the night. The same evening we told to the bleeding-lip boy that we needed to get at the airport early as we needed to go to the city centre to send a parcel at the International China Post. The following day he said that we didn't speak with him the previous night and we had to wait until 10.30 as there wasn't other way of transportation to the airport. When we went there, and we reminded him that we had to go to the centre with our parcel, he unloaded us in front of the China Post administrative offices and left screaming "Take a Taxi". We thought it was over with this people, but not. In fact, they didn't record us at the Hotel and wrote back to Booking.com that we didn't show up and asked for more money as refund. My suggestion is: Don't take this hotel!
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Date of stay: November 2014
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Trip type: Travelled as a couple
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Frequently Asked Questions about Shangxi Shidai Hotel Kunming Changshui Airport
What are some of the property amenities at Shangxi Shidai Hotel Kunming Changshui Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at Shangxi Shidai Hotel Kunming Changshui Airport?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Shangxi Shidai Hotel Kunming Changshui Airport?
Yes, free parking and secured parking are available to guests.
Does Shangxi Shidai Hotel Kunming Changshui Airport have an airport shuttle?
Yes, Shangxi Shidai Hotel Kunming Changshui Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Shangxi Shidai Hotel Kunming Changshui Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Shangxi Shidai Hotel Kunming Changshui Airport?
The staff speaks multiple languages, including English and Chinese.