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Sheraton Kunming

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No. 206, Longhui Road, Kunming China
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A Tripadvisor Member wrote a review 6 Apr
去年因为疫情的原因,都没有时间带老婆出来旅游,现在终于有时间出来旅游,就来到了一直向往的昆明,这次入住昆明喜来登酒店给我的感受就是很感谢礼宾部的Henry热情服务,一听说我们是外省来的,就给我们介绍酒店周边不错的景点,好吃的特色,一路送我们回房间都是给我们讲解,下次有空还会选择这里。
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from SDkunming, 客户关系经理 at Sheraton Kunming
Responded 1 week ago
亲爱的宾客,您好!很高兴您选择下榻昆明喜来登酒店并在此度过了愉快的居停时光,与我们分享您的入住体验!我们很荣幸地从您的评论中获悉您对昆明喜来登酒店的认可,尤其是对酒店员工服务的称赞。我们将继续努力,为您践行喜来登品牌服务承诺,为您提供干净整洁、宾至如归的居停环境。期待您的再次光临,祝您生活愉快!(Sasa 宾客服务经理 昆明喜来登酒店)
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he jiaji wrote a review 1 Apr
Saarbrücken, Germany54 contributions9 helpful votes
我第一次入住喜来登昆明,本人是万豪大使会员通过app预订了 基础房,不到五分钟酒店把房间升级成了行政套房,我已经很久没有遇到自动给升级的酒店了,即便我是大使会员 还要通过app谈心。因为出租车司机开错路了本来19:45就能到酒店了,最后20:10才到酒店。我用过app说明了情况 酒店的app工作人员dance及时和酒廊沟通了 酒廊给我留了晚餐喝酒并且是两份的,虽然我就一个人住,其实看出了酒廊的细心。 我实在要感谢app的工作人员dace和酒廊工作人员Tiffany ,Nicole ,claire。 对了这个酒店app上面根本没有套间,到了酒店告知为了保障高级会员的权益把套间锁了留给会员用。真是让我心头一暖。 在日益激烈的酒店竞争情况下 ,硬件的边际价值其实越来越小,更多的是服务的质量。
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Date of stay: April 2021Trip type: Travelled with friends
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jfz1k wrote a review Feb 2021
Shanghai, China50 contributions4 helpful votes
+1
I had the pleasure of staying at the Sheraton Kunming and was impressed by the professionalism & shiny new facilities here. The GSM was kind enough to arrange a club suite for my stay, and it was a beautiful one indeed. My sincere thank goes to Emma Wang/王婷 at the fitness center. I had a minor incident at the pool and scratched my toe skin. Emma was very sweet in helping me to disinfect the wound with alcohol & put a band-it on for me. Sheraton will be my top choice for future business trips to Kunming. —Jingfu
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Date of stay: February 2021Trip type: Travelled on business
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A Tripadvisor Member wrote a review Jan 2021
本次来到昆明第一家喜来登酒店,之前六月份来没有开业,体验不错,感谢Steven的热情介绍,最后还送到房间,房间布置很温馨,大堂装饰品很特别。
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Date of stay: January 2021Trip type: Travelled on business
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Response from SDkunming, 客户关系经理 at Sheraton Kunming
Responded 6 Jan 2021
亲爱的客人,您好!感谢您选择入住昆明喜来登酒店。正如您所说,我们是万豪国际集团进驻昆明的首家开业酒店。同时,也非常感谢您对Steven的服务认可,能让您感到满意,是酒店全体员工莫大的荣幸。我们将竭尽全力,为您的每次入住创造非凡的体验!(Sasa 宾客服务经理 昆明喜来登酒店)
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A Tripadvisor Member wrote a review Jan 2021
上次来昆明是7月份,当时还纳闷昆明怎么没有万豪集团的酒店,这次发现新开了喜来登就果断来体验了。总体感受是硬件上超出了喜来登的规格,挂JW万豪之类的更高端品牌也是绰绰有余。房间硬件设施非常完善。行政酒廊和早餐也有当地特色,品种丰富。前台小姐姐Joanna非常热情,服务周到,令人印象深刻。
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Date of stay: January 2021Trip type: Travelled with friends
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Response from SDkunming, 客户关系经理 at Sheraton Kunming
Responded 6 Jan 2021
尊敬的客人,您好!感谢您下榻昆明喜来登酒店,并表达了您对我们酒店的喜爱和对员工的称赞!昆明喜来登酒店凭借优质的设施和精益求精的宾客服务,创造温馨舒适、宾至如归的居停环境,致力于成为商旅人士、休闲宾客和当地居民的理想会聚之所。当您在到访昆明时,我们非常乐意再次迎接您的春城之旅,为您打造更加优质的目的地体验!(Sasa 宾客服务经理 昆明喜来登酒店)
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ChinaYunnanKunming
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Frequently Asked Questions about Sheraton Kunming
Which popular attractions are close to Sheraton Kunming?
Nearby attractions include Guandu Ancient Town (3.9 km), Yunnan Provincial Museum (4.3 km), and Guandu Shaolin Temple (3.6 km).
What are some restaurants close to Sheraton Kunming?
Conveniently located restaurants include ShiJiJinYuan Da Restaurant Buffet, Nanhua Mountain Mushroom Food Court, and YunNanRen Jia.
Are there any historical sites close to Sheraton Kunming?
Many travellers enjoy visiting Guandu Ancient Town (3.9 km) and Ninth-heaven Pavilion (3.5 km).