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The Westin Pazhou

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Traveller (507)
Room & Suite (445)
Dining (83)
Overview
  • Excellent76%
  • Very good17%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“canton fair”(77 reviews)
“spanish chef”(8 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (751)
Filter reviews
350 results
Traveller rating
220
87
26
10
7
Traveller type
Time of year
LanguageEnglish
More languages
220
87
26
10
7
Show reviews that mention
All reviewscanton fairspanish chefthe executive loungechef davidsky bridgeconvention centertrade showdirect accessfair groundsf bperfect hotelcorner roomconcierge deskplatinum memberchinese restaurantchoose this hoteldinner buffet
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1 - 5 of 350 reviews
Reviewed 2 weeks ago via mobile

Front desk immediately try to upsell saying they only have executive floor rooms available at 2:00 pm and asking to pay more Refused then immediately they have suites available if want to pay more Refused then they have our rooms magically available Upsell policy is...More

Thank PTrew
Response from Fiona F, Manager at The Westin PazhouResponded 2 weeks ago

Dear guest, Thank you for choosing The Westin Pazhou and taking time to share your feedback with us. We feel very sorry to learn that we have failed in meeting your expectations in our Front Desk service, Lobby, breakfast and room facility. Your comment is...More

Reviewed 2 weeks ago via mobile

From Canada, we were international exhibitors and this hotel was the perfect location to the exhibition centre. About a 7 minute walk to the venue. The breakfast had everything, even French toast with strawberries and whip cream. The beds were super comfy, perfectly deep tub...More

Thank lovethesun03
Reviewed 3 weeks ago via mobile

Great location next to numerous expos, the guangzhou tower and views of the river. The food really is excellent, breakfast buffet extensive and high quality. The hotel has everything you would expect of a 5 star and ultimitely becoming a club or platinum member is...More

Review collected in partnership with 单个酒店
1  Thank Scott C
Reviewed 3 weeks ago via mobile

Ruby and Antonella in the club lounge were were helpful and knowledgeable. Also Maggie at the checkin was very efficient courteous and friendly. Again meeting the standards for an excellent hotel with a great staff. The BEST is the standard for another SPG property.

1  Thank Jerry E
Reviewed 3 weeks ago via mobile

Good front desk good room good view . Very sweet they support the usb for you to use when u back to the room. Just have two concern. Not sure why they sent welcome fruit to my room after 6:00pm? And the swim floor’s dressing...More

Thank Stupidricky
Response from Fiona F, Manager at The Westin PazhouResponded 3 weeks ago

Dear guest, Thank you for staying at The Westin Pazhou and taking time to share your experience with us. We are glad to know that you’ve enjoyed the stay. Besides, we noticed your opinions regarding the cleanness of dressing room and sauna room as well...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Electric Vehicle Charging Station
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$116 - US$416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guangzhou
#5 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#202 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$116 - US$416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guangzhou
#5 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#202 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (507)
Room & Suite (445)
Dining (83)
Pool & Beach (31)
Amenities (82)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
8 June 2017|
AnswerShow all 5 answers
Response from Fiona F | Property representative |
Greetings from The Westin Pazhou! Thank you for asking these great questions! Yes it is 24 hours. And our WestinWORKOUT® Fitness Studio has a wide choice of Life Fitness® equipment, including treadmills and bikes for... More
1
Vote
Eden4K
13 February 2016|
AnswerShow all 3 answers
Response from Roger L | Reviewed this property |
I couldn't see any gluten free messages in the a la carte menu. However, I am sure they can provide the option upon request to the kitchen.
0
Votes
Room Tips
"Please ask for the upgrade to the club lounge and choose a nice room on the higher floor"
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"List your requests at booking."
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"Happy hour!"
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"The whole hotel, even the non-smoking rooms, smell musty"
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