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The State Hermitage Museum Official Hotel

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Traveller (889)
360
Panoramas (12)
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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
The five star Official State Hermitage Hotel is conveniently located in the heart of Dostoyevsky historical neighborhood, where some of novels of the famous Russian writer took place. It is only a 10 minute ride on a complimentary shuttle bus to reach the State Hermitage Museum. Vladimirsky Cathedral, Dostoyevsky Appartment Museum and Nevsky Prospect are within walking distance. Three metro stations can be easily accessed and are situated close to the Hotel. The luxurious rooms and suites of The State Hermitage Museum Official Hotel Saint Petersburg offer elegant furnishings, designed by Italian woodwork masters from Florence. Every room includes a flat-screen TV, a minibar and a private bathroom decorated with Italian and Greek marble and fitted with bathrobes. The Official State Hermitage Hotel offers services of two restaurants: traditional Russian cuisine at Catherine the Great and Italian dishes at Michelangelo Restaurant.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Airport Transportation
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Luxury
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
236Restaurantswithin 0.5 km
45Attractionswithin 0.5 km
1,096Reviews
1,313Photos
26Q+A
96Room tips
Traveller rating
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  • 123
  • 39
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Popular mentions
My husband and I stayed here for three nights. From the first minute we stepped in we knew this place was even better than it looked on pictures. They have a stunning dining area on the first floor that makes you feel like royalty. Make sure to use their offer to arrange early
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Hotel's Favourite
눇Hotel is located in a convenient and quiet location, within 10 minutes walking distance to good restaurants and main city center. All of the multitude of staff are warm, friendly, attentive and excellent, and most spoke english (at least enough to help us with our stay). All
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Response from TheHermitageHotel, Менеджер по обслуживанию клиентов at The State Hermitage Museum Official Hotel
Responded 13 Apr 2018
Dear Monika! On behalf of The State Hermitage Museum Official Hotel let me thank you for such a warm review. Your opinion is very important for us! We will be glad to see you next time in our Hotel and enjoy the most attractive period of summer in St. Petersburg - the White Nights. best regards and all the best, Victoria Kulakova
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From the airport pick up by Anton- who was friendly and very informative- to all the other staff (valet, concierge, wait staff), we were taken care of every moment in a warm and helpful way. Breakfast was delicious.The rooms very well cared for and supplied. 10 minute walk to
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We had a very pleasant stay at the hotel. The Staff is very service minded and professional, every single contact with a member of the staff was pleasant. The staff would get a grade of *****. The foyer is the best part of the building, very beautiful and we spent some
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Response from TheHermitageHotel, Reservation Agent at The State Hermitage Museum Official Hotel
Responded 3 weeks ago
Dear MariH823, Thank you for your delightful feedback on your stay at The State Hermitage Museum Official Hotel in St. Petersburg! Kindly be informed that the Hotel located in the Central Area of St. Petersburg next to Moskovskiy Railway Station and 15 minutes by walk from the city’s main street Nevskiy Prospect. Please note that Hermitage Suite and Imperial Suite are an exclusive two-storey Rooms with guest bathroom and master bathroom on each floor. Thank you for your kind words addressed to our concierge service. We provide a luxurious transfer which consists of BMW 6 and 7 series and Mercedes Viano from the airport Pulkovo to the Hotel and back on request. We are looking forward to welcome you at our hotel in near future. My best regards, Michael Obozov
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Once you realise that this hotel is a 45 minute walk from the Hermitage Museum - a fact that the Hotel does not advertise as much as it should - it can be fairly assessed. It is a first rate hotel with well appointed rooms, two restaurants and good food. We stayed at the Hotel
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Response from TheHermitageHotel, Reservation Agent at The State Hermitage Museum Official Hotel
Responded 3 weeks ago
Dear Sirmoor22, Thank you so much for providing feedback on your recent stay at The State Hermitage Museum Official Hotel in St. Petersburg. Thank you for participating at New Year’s Night “The Emperor Amusements”. That was a special annual event which brings together the guests from all over the world. We are flattered that you have complemented Victoria from Guest services Team. As you know the Hotel provides a free shuttle bus service from the hotel to the museum and back and each guest could buy a ticket to the museum by an official terminal standing by the entrance of the lobby area. Kindly be informed that there are seven banks where you can exchange your currency located next to the Hotel. We appreciate your comments and we will take them into consideration for further improving our product and services. We all hope that you will be able to stay with us again in the near future. Warm regards, Michael Obozov
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorThe State Hermitage Museum Official Hotel
The Suite at The State Hermitage Museum Official Hotel
Professional photo exclusively commissioned by TripAdvisorThe State Hermitage Museum Official Hotel
The Imperial Junior Suite at The State Hermitage Museum Official Hotel
Professional photo exclusively commissioned by TripAdvisorThe State Hermitage Museum Official Hotel
The Suite at The State Hermitage Museum Official Hotel
Professional photo exclusively commissioned by TripAdvisorThe State Hermitage Museum Official Hotel
The Suite at The State Hermitage Museum Official Hotel
Professional photo exclusively commissioned by TripAdvisorThe State Hermitage Museum Official Hotel
The Imperial Suite at The State Hermitage Museum Official Hotel
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12345687
There is a kettle but just tea. You’ll need your own coffee and milk
1 vote
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Yes, there is. I cannot remember exactly, but it was about $10 per person. It was just an insult to a hotel guest. It closes at 10pm.
1 vote
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Contact the hotel and they will arrange for the hotel car to collect you from the airport for a fee. I used this service recently and it was fantastic.
0 votes
Dear suesea002, address hotel concierge desk to have them arrange your pick-up transfer. The average price for this service in 2015 is 3500 rub. You can also take an airport taxi, but it is really easy to get to the wrong car with drivers wearing what would look like 'official' uniform and badge. Please, do not be deceived - there is no official city taxi company in Saint Petersburg. However, you get into the car they printed in your confirmation, the ride will be starting with 900 rub. You can take Bus 39 from the airport to Moscovskaya subway station and then either travel by subway (Moscovskaya - Technologichesky Institut (Blue Line), Technologichesky Institut - Vladimirskaya (Red Line)) or take Bus 3 to the center and get off at "Ligovsky Prospect Subway Station" stop and take a 10 minutes walk to the hotel.
1 vote
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123456
"Junior suite is a very good luxury option for couples"
"I wished I could stay there, but we only had lunch"
"We had three Rooms and all were excellent!"
"Don't book with them, they are dishonest."
"Stay away of this hotel"
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PRICE RANGE
US$146 - US$314 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Official State Hermitage Hotel
LOCATION
RussiaNorthwestern DistrictSt. Petersburg
NUMBER OF ROOMS
126
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