This was our first trip with my husband and we truly enjoyed ourselves. The staff at Playa Blanca make your stay even better. Although they spoke very little English, it was not that hard to communicate what we needed or ask any questions we had. They are all very friendly, polite, respectful, and helpful individuals. We stayed for a week and made a good connection with one of the bartenders at the pool, José. He is truly an amazing person that can make some good drinks and will keep your spirits up. As for our room, we had the deluxe family room with two queen-size beds and a view looking out at the pool with the slides. We were able to control the AC, had a TV, WIFI (throughout the resort), a safe, a closet to hang clothes if needed, a mini-fridge and a clean bathroom. But our phone did not work for some reason so any questions we had to go to the front desk or ask one of the workers. Our towels would get replaced every day by the cleaning staff and they would ask if we were in our room if we would like our room cleaned which was quite nice. For the pool area, they give you towels if you give them your towel card so they can keep track of the towels they provide and when you're done using it, they will give back your towel card. The pool is kept quite clean. Although, sometimes there will be some small leaves in the pool or sand at the bottom of the pool as you walk. They have slides that are quite fast when you go down them but are enjoyable. Unfortunately, the jacuzzi was not working when we were there but overall, their pools are just like the pictures that we shown and nice. The food provided was breakfast, lunch and dinner at specific frames times of the day that they give you when you check-in and between them is when the snack bar is open which is usually nachos, hot dogs or a burger. They have a variety of food during the day and would change it up every day. They did have an Italian restaurant for dinner that included appetizers, main course and dessert. You had to book beforehand on the day of and was FREE. They do provide unlimited alcohol and their entertainment is quite consistent throughout the day. They have some stretches in the pool during the day, a performance of the workers dancing and a talent show every night. There are a variety of excursions available at the resort such as jetsking, ATVing, horseback riding, kayaking and many more. Also outside of the resort which is usually with a tour guide. Both do come with a cost in USD and vary for all. For the excursions at the resort, there is a pamphlet and outside, you can ask the front desk for help. As for some feedback, the signs of the food at the buffet could include some English as we were not sure if a food dish was pork or beef. The cleanliness of the sand at the bottom of the pool could be improved. On the Sunwing website, the photos are outdated and need more photos to justify the great resort. Overall, our trip was an 8/10 and thank you to the workers that made our stay enjoyable, and George from Sunwing who was a fantastic tour guide that was available whenever we needed him.…
All recommend to all people that want to go tho this hotel, please don't go.. A few days a go I guy punched a girl at the disco and no one from the hotel staff did nothing... Totally unsafe facility and the food is terrible👎
We stayed at the Tower Center tower and the problem at this location is that its quite a walk to get to the beach, pool and restaurants. Parts of the Lagoon is restricted some areas only reserved for property owners, and it does not provide towels, they are only available at the pool. The rooms was below average, key cards did not work, had to go to reception twice to get replacements. Their was no hair dryer, and no irons. One hanger. Their was a small kitchen as well, but no pots and pans to cook. No cups either. Not even a coffee maker. The building is in poor condition. Absolute worst.
Arrived at room with no bath towels, hand towels, or shower mat available. Called desk and received only 2 towels 30 min later, nothing else. No clothing hangers in closet. Was provided 4 hangers 2 people. Mother's Day dinner, 8 December, was held on the beach. Terrible outcome with not enough seating available. Chairs sank in the sand. Bugs were terrible. At this particular event, the food was terrible, as they had no entrees for people who do not eat meat. Same for the entire 3 night stay. The food in the dining facility catered only to meat eaters. Upon departure, I wanted a receipt for the 3 day transaction and was met with opposition. Took 45 mins to get a receipt for my stay. PAID ENTIRELY TOO MUCH MONEY FOR THIS SUBSTANDARD RESORT. On top of all of this, was bagered by a group working thru tge resort trying to get us to purchase a time share when I distinctly told them I was not interested. I WOULD NOT RECOMMEND THIS PLACE TO ANYONE.…
I went with my wife and Son to Playablanca this weekend, just wanted to say that it has really pleasantly surprised us. We last visited it over 2 years ago and it has really changed for the better. It was much cleaner, the service was excellent and we were really treated exceptionally well. Jhaniffer and Mr Faustino ensured that all our needs were met and listened and understood well all the points made to them. We stayed at the Townhall, had a beautiful view of the pool and although we did not use that pool, we went to the resort pool and beach everyday. There were a lot of people in there surprisingly. Also the food hall staff did a fantastic job, they sprayed and cleaned every table after every use, they complied with Covid regulations and ensured all wore masks everywhere. Apart from a few toilets that ran out of water and some sinks that were leaking, the resort had many hand sanitizer units and also provided masks in case one needed them. The entertainment was superb with Dances and performances by Janier and his teams. Janier is an excellent presenter plus Dancer and the dancers routines enlivened the stage. Chef David and his team Thomas, Julio, Linda and many others made us very good meals as we had special vegetarian needs, Gluten free and allergy free food, this made our trip worthwhile. The Teriyaki food was well prepared and presented and we really enjoyed that. Obviously in such a large organisation there is so much going on and there is always room for improvements, I am sure that perfection is something to aspire to and Playa Blanca Resort and Residences has been an enjoyable and relaxing experience, I certainly hope they can continue to maintain that level of cleanliness so that we may have many more such stays.…
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