The Haven

The Haven

Traveller (196)
Room
Room & Suite (45)
pool with current to swim against for exercise
Pool & Beach (10)

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About

4.5
#3 of 17 hotels in Boquete
4.5 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.4 of 5 bubbles
Value
The Haven Spa is set in a quiet location yet it's only 1km from town. The facilities include - fully equipped gym, exercise pool, infrared saunas, steam, yoga studio, hot tub, relaxation areas & garden. This is a truly tranquil place (minimum age is 18), a child-free zone. Rooms have AIR-CON, some have large bathrooms with two sinks, comfortable (pillow top mattresses) king size beds, ceiling fan, flat scene TV, coffee and tea making facilities, safe deposit box, quality sheets and towels, use of robes, mini fridge, hairdryer, outside terrace, parking etc. Two rooms are standard with one queen bed and kitchenette. International practitioners, spa and health treatments. By car 2 minutes, walking 8 to 12 minutes. Lots of restaurants are close by.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Boating
Hiking
Airport transportation
Wifi
Hot bath
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Breakfast available
Breakfast in the room
Outdoor dining area
Horseback riding
Snorkelling
Canoeing offsite
Fishing
Car hire
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Makeup services
Neck massage
Steam room
Adults only
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Bottled water
Clothes rack
Iron
Laptop safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish

Location

Av. A Oeste, Boquete Panama
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Enrique Malek Airport
42.6 km
See all flights
Coto 47 Airport
59.1 km
See all flights
403Reviews8Q+A67Room tips
Traveller rating
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Detailed Reviews
Wandalust4ever wrote a review Apr 2021
Tampa FL139 contributions129 helpful votes
5.0 of 5 bubbles
Liked · Beautiful property and accommodations with perfectly manicured and tranquil grounds. Total relaxing, zen experience! Exceptional customer service and staff. Lovely spa with affordable quality spa treatments and facilities. Nice continental breakfast served daily in your room or the gorgeous terrace with lovely views. Great location near town, restaurants, shopping area. It truly is a 4 star hotel experience.

Disliked · The only constructive improvements I would suggest to management are the following: Please provide self service towels in the pool and steam room area for guests. I had to come to the front desk to ask for towels while i was dripping wet after my swim and had to wait for a staff member to deliver them. The towels provided to guests for the pool/spa should be of higher spa quality. The hot tub could use an upgrade.
Also most important, after dark the hotel sign located on the street in front of the property is not lit. It is very dark on that street, no street lights and it is difficult to find the property whether driving back from town or walking back. On the right side of the drive leading to the hotel is an open ditch which someone can drive into by accident or fall into at night if walking back from town. It is dangerous and a liability for the hotel. The sign and this area must be lit at night! It is an accident waiting to happen!
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Date of stay: April 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: The king size bed rooms with a terrace is lovely.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carl Lafoe, Owner at The Haven
Responded 25 Apr 2021
Thank you very much for your kind review and even more for your comments and constructive feedback. We are updating the entire hotel and the guest experience. We will be thrilled to have you visit us again in the near future to experience our reimagined vision of excellence. Our mission is to bring 5 star service to Panama. with great feedback from people like yourselves we can truly accomplish this. Thank you again for your feedback and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fraser M wrote a review Mar 2020
3 contributions4 helpful votes
5.0 of 5 bubbles
We put a ton or research into where to stay in Boquete, and the Haven had a great online presence as well as good prices/ location/ everything we wanted. We paid our deposit through their site and were all set to go...and then COVID-19 struck. I work in a hospital, and had travel restrictions well before the national travel bans/ borders shut. The Haven staff worked with me, and even though the deposit was non-refundable and no national restrictions had taken hold, they refunded me anyway. Very responsive by phone and email, and always checking in with us. Once this pandemic fizzles out and we can travel again, we plan on staying with the Haven for sure. Can't praise their customer service enough!
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Date of stay: March 2020
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carl Lafoe, Owner at The Haven
Responded 11 Mar 2021
Very kind words. Thank you for considering us for your next trip. We look forward to welcoming you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joselyn C wrote a review Dec 2021
London, United Kingdom4 contributions3 helpful votes
5.0 of 5 bubbles
My mom and I stayed at The Haven for three nights and enjoyed every minute of it. The staff was super attentive and answered all our numerous questions. The facilities are perfect for a hotel of this size. Small swimming pool, various jacuzzis and sauna. Couples should be aware that the Sauna is in the changing room so you may not spend this time together : ). We had a massage which was of top quality, the Massause did a great job with both of us. Lovely breakfast and secluded but central location. We loved the towels in our rooms, supper fluffy! My only comment goes to housekeeping who changed our towels daily despite us not putting them on the floor (unnecessary waste).
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip W wrote a review Jan 2022
Portland, Oregon863 contributions212 helpful votes
+1
5.0 of 5 bubbles
The Haven is a world unto itself! My partner and I stayed just two nights in one of the garden suites: Spacious, well equipped, and an especially pleasant terrace with table and chairs and water features. This boutique property is about ½ mile south of town, and getting into town is easy on foot or by taxi. We elected not to have a rental car, so we arrived at The Haven in a taxi from the David Airport—about $35 one way.

There are many things to like about The Haven:
—Very friendly and helpful staff. They are clearly dedicated to making your stay a pleasant one.
—The Garden Suite is supremely comfortable and physically separate from the main building. This enhances the feeling of being in your own little world. A/C is effective and quiet, though it’s equally nice to have the two sets of patio doors open and create cross ventilation. Our room came equipped with a moderately-sized flat screen TV and a Samsung sound bar and subwoofer, neither of which we used.
—The split level gym is one of the best I’ve seen in any hotel: Treadmills, elliptical, rower, and recumbent and Peleton-like bikes are all in top notch condition.
—Complementary continental breakfast supplemented by a small selection of a la carte items including avocado toast, an American-style breakfast, and others. The quality of food and presentation are instagrammable.

No real downsides! This would be a fantastic property anywhere, but it’s especially fitting in the already beautiful environment of Boquete.
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michele D wrote a review Nov 2021
Port Ludlow, Washington3 contributions1 helpful vote
5.0 of 5 bubbles
We just spent six nights at The Haven hotel and spa. It was a fantastic experience from start to finish and we will stay there again.

The location cannot be beat. Less than five minutes to downtown, yet far enough away to be removed from the hustle and bustle. The grounds are gorgeous and meticulously maintained. Breakfast is served either inside or outside overlooking the beautiful gardens. Our room was large, comfortable, clean, and had both a ceiling fan and air conditioning.

Perhaps the biggest asset The Haven has are their employees. The girls at the front desk are friendly, polite, and want to make your stay perfect. Breakfast was fresh and served by more friendly people. Even the staff you pass on the grounds would always smile and say hello. My husband and I treated ourselves to massages and they were also top-notch.

But their team went so far “above and beyond”when my husband and I had a flat tire on Volcancito Road. I had problems with my phone and was unable to call a tow truck for assistance. I WhatsApped The Haven and asked them to call the tow truck for us. But instead they sent two of their own staff! In fact, I recognized one of them as the young man who served us breakfast! They took it all in stride, but it was very meaningful to us.

I highly recommend The Haven and we will definitely stay there again. Hopefully, next time, we will have more time to enjoy the grounds, the gym, and more spa treatments.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paparruchas3333 wrote a review Feb 2024
Piura, Peru10 contributions6 helpful votes
1.0 of 5 bubbles
Welcome to the worst customer service experience of your life! Here at this 'fabulous' place, you will be greeted by rude staff who speak to you with disinterest and contempt, and who look more like hospital staff than hotel staff. Great for a giant exercise in patience and self-control.
To welcome you, they will present you with a cheerful little plastic bottle of room-temperature vitamin shot with an undrinkable flavor, because they don't care about the environment and are too lazy to ask if you prefer a glass or need ice. What a nice thought! Of course, don't expect anyone to help you with your luggage, it's not included in the price.
And if you're lucky enough to make it to the café (you can't call it a restaurant), be prepared for disappointment. The menu consists of 5 dishes... well, that's what they say because not all of them are available. And if you're the kind of person who likes good night's service, sorry, you won't find any after 7 pm.
But that's not all, the hotel is strategically located to make life difficult if you don't have a car! The garden, unattended and with almost no place to sit, will make you long for the comfort of a wooden bench full of splinters.
Now let's talk about the wonderful facilities - remember the amazing (and actually very small) swimming pool in the photos or the jacuzzi? Well, forget it, you can only use it for 45 minutes and you have to book in advance. Sauna? Sure, as long as you've given them enough time to turn it on! The rooms are spacious, that's for sure, especially when you have nowhere else to stay when it gets dark!
In short, this place is more like a gym with rooms than a hotel. So, if you're looking for an unforgettable experience (in the worst possible way), don't hesitate to visit. We are sure you will regret it. There are better alternatives where you can spend your leisure time without stress and definitely with much better treatment. And at these places, you can relax with a beer or a glass of wine at the end of the day if you feel like it (they don't serve alcohol here).
Finally, to get an idea of their friendliness, just read how they react to opinions they do not like: pure politeness and sweetness (irony mode on).
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Date of stay: February 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: You need to make an appointment to use the pool for 40 minutes, no restaurant, no alcoholic...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ingoldman wrote a review Jan 2023
Concord, Massachusetts49 contributions56 helpful votes
5.0 of 5 bubbles
I completely echo the other January 2023 review. This was a perfect location to relax and to take advantage of the activities around Boquete. An unexpected bonus was the small restaurant on site which prepared beautiful, tasteful and reasonably priced meals. It’s an easy walk into town during the daytime, but without sidewalks we chose to take $5 taxi rides (or less, if you use yellow cabs) into and back from dinner.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan T wrote a review Jun 2022
Panama City, Panama14 contributions
+1
5.0 of 5 bubbles
We rented out the entire Haven Spa Resort for our wedding and had our family stay there with us the whole weekend, so we got to see almost all of the rooms. They have options for everyone. Small rooms, suites with garden patios, smaller stand-alone homes on the property next door for more privacy and freedom to cook, as well as the absolutely fabulous presidential suite, which includes a huge balcony, living room, kitchen, 2 bd 2.5 bth, with big tub & sauna. When you arrive to the Haven you feel at peace in nature, though it is located just one mile from center downtown Boquete. The masseuses for spa treatments, Fatima & Angelica, are amazing. The grounds offer multiple hot tubs jacuzzis, pool with jet swimmer, gym, full schedule of yoga and workout classes. The breakfasts are delicious and include your own french press coffee or fresh squeezed orange juice. The best part is the staff who did everything to make our stay beyond amazing. They were so sweet and accommodating to our entire group. I cannot recommend this beautiful location enough! I’m tempted to do another staycation there soon even though I live only 10 minutes away :)
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rochelle F wrote a review Mar 2023
Randolph, New Jersey1,133 contribution402 helpful votes
5.0 of 5 bubbles
This is a boutique hotel about 2 km outside Boquete. We had a car and loved the location (we went at the end of the Feria de Flores and the music goes on all night!). We could hear it barely which was perfect.

There are about 10 rooms in this hotel and it has a gym which is open to membership of residents. Quite a lot of equipment and there are various classes and yoga classes. There is also a pool, and 2 indoor hot tubs and 1 outdoor out tub. Loved the hot tubs after a full day of hiking.

Breakfast is okay and served to order. Coffee is nespresso machine. This was the one issue for us - they are located in the coffee capital of Panama and have a machine and not freshly brewed coffee???? As coffee drinkers, we suggested that they serve coffee to guests and leave the nespresso machine for gym users.

Our room was spacious and had a sink and fridge. We also had a small seating area outside.
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Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judy S wrote a review Nov 2021
1 contribution1 helpful vote
5.0 of 5 bubbles
5 days and nights at The Haven was an experience that exceeded our expectations! A botique Inn with just 9 rooms. The staff is warm and friendly, engaging, very professional and knowledgeable, yet discreet and not hovering. They met our every need. The facilities are extremely clean. The massages we had were the best we have ever experienced! The breakfasts are stellar! The grounds immaculate and gorgeous. Very private yet close to everything. We were just thrilled! The room we had featured a kitchenette with fridge, microwave, coffee pot and a couple of place settings and wine glasses to boot! Parking was right outside our door in the private carport! We are going to make it a Thanksgiving tradition to go there every year and probably a few times in between. We just loved it. Not a bad word to say about it. Note this is an adults only spa.
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Date of stay: November 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: #6 is smaller than we are used to but we loved the privacy, parking, kitchenette and
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lilkata112 asked a question Aug 2018
San Antonio, Texas13 contributions4 helpful votes
Do you tip after massage?
Answer from The-Haven-Spa
Boquete, Panama2 contributions
Good Morning It is usual to tip but it's entirely up to you Have a good day
Answer from Sonia J
Boquete2 contributions1 helpful vote
HI Terrence? we would be happy to offer you discounted rates for a weeks stay at the Haven and to include treatments. Can you give me an idea of dates as the price will vary depending on when you want to arrive especially if its after Easter. I also need to check availability regards Howard
Answer from The-Haven-Spa
Boquete, Panama2 contributions
thanks for the question, we do have a twin room its equiped with a small fridge, kettle and a table and chairs. it in a small garden with a private patio area on the ground floor. i may suit your purposes depending on what you want to make for breakfast regards Sonia
Answer from jbrboston
Boston, Massachusetts14 contributions13 helpful votes
We drove a rental car to hotel and from hotel to David Airport, so have no direct experience. Call Brian at the hotel. He is extremely gracious and helpful with everything. He will make it easy, I am sure.
Answer from morganb2013
Los Angeles, California13 contributions2 helpful votes
Spa was excellent in my opinion! Staff were friendly, helpful, and made you feel comfortable. The entire atmosphere is relaxing and calming. The massage therapist I had was really good I thought. Made sure I was comfortable, asked about pressure of the massage periodically, and any particular spots I wanted focused on. The hotel rooms themselves are very beautiful. Everything is modern, clean, and the patio was great. No restaurant on site, and the provided breakfast isn't a full breakfast, but it's a great starter while you get ready to go out for breakfast at a place nearby. It's a very relaxing place and is definitely not for those looking for a little more excitement in their stay. It's more of a retreat to get away, relax, workout, and enjoy the spa.
Christine G wrote a tip Mar 2024
Buenos Aires, Argentina6 contributions
5.0 of 5 bubbles
"It's not just a gym a spa a restaurant,a serene place to relax with a botanical garden. It's all of the above"
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paparruchas3333 wrote a tip Feb 2024
Piura, Peru10 contributions6 helpful votes
1.0 of 5 bubbles
"You need to make an appointment to use the pool for 40 minutes, no restaurant, no alcoholic beverages, no service of any kind after 7 pm."
Read full review
Cee C wrote a tip Aug 2023
Ottawa, Canada86 contributions8 helpful votes
4.0 of 5 bubbles
"Parking lot, yes."
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nina hackel wrote a tip Jan 2023
Lexington, Massachusetts1 contribution1 helpful vote
5.0 of 5 bubbles
"Do not go to hot springs on a hot day- you will faint"
Read full review
Judy S wrote a tip Nov 2021
1 contribution1 helpful vote
5.0 of 5 bubbles
"#6 is smaller than we are used to but we loved the privacy, parking, kitchenette and"
Read full review
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PRICE RANGE
HK$1,359 - HK$1,367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the haven hotel boquete
LOCATION
PanamaChiriqui ProvinceBoquete
NUMBER OF ROOMS
10
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE HAVEN - Updated 2024

Frequently Asked Questions about The Haven
Which popular attractions are close to The Haven?
Nearby attractions include SCHUMANN'S PARK (1.1 km), Parque Biblioteca de Boquete (0.7 km), and U-rides Urban Scooters & Bikes (1.2 km).
What are some of the property amenities at The Haven?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Haven?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Haven?
Guests can enjoy free breakfast and an outdoor dining area during their stay.
Is parking available at The Haven?
Yes, free parking is available to guests.
What are some restaurants close to The Haven?
Conveniently located restaurants include Dobo, Buckle Tip Coffee Studio, and Ngädri Gastronomía Panameña.
Are there opportunities to exercise at The Haven?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Haven have airport transportation?
Yes, The Haven offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at The Haven?
The staff speaks multiple languages, including English and Spanish.
Does The Haven have any great views?
Yes, guests often enjoy the mountain view available here.
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