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Jalan Cta 4B KLIA International Airport, Sepang 64000 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1517)
Room & Suite (743)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sama-Sama Hotel
Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 20 hotels in Sepang
Location
Cleanliness
Service
Value
Travellers' Choice
A 5 star deluxe hotel located adjacent to the main airport, KL International Airport. The hotel is linked to the airport via a covered sky bridge. It takes only 5 minute walk to the airport. The hotel also provides a 24 hour buggy service on the sky bridge.
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Room & Suite (743)743
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Chinese, Indonesian, Malay
3107Reviews85Q+A100Room tips
Traveller rating
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  • 161
  • 47
  • 37
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Popular mentions
Filip P wrote a review Apr 2021
I have been several times at this hotel and could say they always provide consistent high quality of hospitality. Their staff are doing excellent job and deserve appreciation - always polite, smiled, efficient and quick solvers if there are any issues or requests!
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Date of stay: April 2021
Location
Cleanliness
Service
Trip type: Travelled on business
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Response from Haslina Kamaruddin, Guest Services / Front Office at Sama-Sama Hotel
Responded 12 Apr 2021
Dear Filip P, We thank you for staying with us during your last visit to Kuala Lumpur International Airport. We are delighted that our brand promise, "Making Meaningful Connection" has reached you and the efforts of transforming the property to a brand new look are appreciated. It is very delightful to see that you enjoyed our services and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels! Best Regards, Khaslina
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sahimis wrote a review Apr 2021
Kuala Lumpur, Malaysia
When we want real hospitality and good nights stay, we simply go to Sama-Sama Hotel. My wife and I have been staying in the Hotel for many times over the last several years. We get the same excellent treatment in every single visit. We admire the room design even for the standard type. The interior is simple but elegant, functional and comfortable. The king bed is huge that a good night sleep is assured. The lighting design and controls are almost perfect for different times and situations in the day. The bathroom and shower are well kept and cleaned. The wifi speed is excellent. The green and scenic view of the trees immediately outside the room provide that pleasant feelings. And the artwork is just lovely. Food - all good. What else do we need?
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Haslina Kamaruddin, Guest Services / Front Office at Sama-Sama Hotel
Responded 5 Apr 2021
Dear sahimis, Thank you for taking the time to give us a favorable feedback. We are most pleased to hear that your stay with us had been great enough to encourage recommendation! Thank you for choosing us & have a great year ahead! Best Regards, Khaslina
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Carmeneete wrote a review Apr 2021
Ipoh, Malaysia
Was allocated Sama-Sama Hotel for my quarantine when arrived KL. Hotel wifi, fantastic! Didn't encounter a single moment of lacking, not once, for the record, I kept downloading dramas to watch (I prefer dl since can fast forward if not happy, ha). Staff are great, very helpful. Highly recommend their room service, Special Salad, I must have ordered that over 8 times during my 7 day/6nights quarantine.On one occasion, I ordered 3 times within a day. Quarantine standard package meals provided are OK, no complains. I'll be lying if I say all meals are yummy, they're not, some nice, some-so-so, like eating mixed rice during lunchtime, but overall, they're OK. We get fried noodles + fruits/mini muffins/mini danish for breakfast, either fish or chix + fruits for lunch and fish (if lunch is chix, if lunch is fish, dinner is chix) for dinner + dessert. Oh yes, the pandan cake & choc moist cake, heavenly! Moist & soft and not too sweet, yums. All in all, the 7-day quarantine at Hotel Sama-Sama was like a staycation. The hotel has a great happy team there.
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Date of stay: March 2021
Rooms
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Sleep Quality
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Response from Haslina Kamaruddin, Guest Services / Front Office at Sama-Sama Hotel
Responded 4 Apr 2021
Dear Carmeneete, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at SAMA SAMA Hotel KL International Airport. We are delighted that our brand promise “Making Meaningful Connection" have reached you and effort in transforming the property into a brand new look are appreciated. I appreciate the time spent on your very positive and detailed review. Our utmost gratitude for making all of us here look so good. I hope that I have the pleasure of welcoming you back. Please use me as your contact point. Thank you and best regards, Khaslina
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Imran wrote a review Mar 2021
Kuala Lumpur, Malaysia
+1
I’m am 5 days into a (hopefully) 7-day Premium Package Quarantine Stay. At first, I was going to wait until after check-out to write and share a review so I could include the check-out procedure, but it has come to my attention that there are some problems that urgently need to be raised now. Before I expand of the problems I experienced, I must first say that during these difficult times, the team at Sama-Sama Hotel is really doing their absolute best to support and resolve the issues that guests face. If you give them a chance to resolve the problem, they will, and they will do so in the best way possible, with patience and kindness. This is just wonderful, outstanding and rare in the world of hospitality today! Let’s briefly discuss the nice elements of this hotel stay so far: The food is really REALLY good. Decent and good quality ingredients, good flavor and enough to keep me full at each meal. I was concerned that the food was not going to be enough, but it has been. There is also 24-hour room service, albeit a reduced menu after 11pm, which means you won’t be going hungry if your body is jetlagged. Because of my dietary restrictions, no milk, I think my meals have been mostly western. There has been inconsistency with this, as some meals come with a special slip listing my dietary requirements, and others without, and these sometimes come with milk/dairy products in the meal. However, every time I have raised this with them, they have done their best to fix it and they provide me with a new meal that I can eat. The only downside is that I have to keep reminding them. So, this is an area that can be improved, however, with this pandemic and the stress of the situation, this is a small problem in the scheme of things when they are getting 90% of things right. The regular room itself is quite spacious, with space to sit and relax, do your work, and move around – very helpful in preventing any feelings of enclosed spaces during a quarantine stay. I know this because in the last 5 days I have been in 4 different rooms with 3 different room layouts, including a suite (more on this later). The bed, when good, is very comfortable for me. I’m about 6' and 100+kg, so I appreciate the firmness of the beds. Some of the beds have an extra layer of cushion on top that make them softer – these are the twin beds pushed together to make a king bed, with the downside being that you can feel the gap/join of the two mattresses on occasion. Internet speeds have been good, I was using fast.com to test them. It has been between 100 – 200 Mbps DOWN and 100 – 150 Mbps UP over the Free Wi-Fi. So, no worries when it comes to streaming or video meetings. I’ve been using a Mi Stick with Android TV in the room’s tv – works great. Every desk has the option of ethernet too – yet to properly test that as it seems there is a drop in speed in the early hours of the morning for both Wi-Fi and ethernet. Now, onto the problems I have been facing: Smell of cigarette smoke – on a few occasions I smell cigarette smoke in the bathroom and then the room. Someone in another room is smoking. I let the hotel know and they kindly offered to spray the room with air freshener, but I declined as I believe the smell will stop once the person stops smoking. Ventilation is quite good in the rooms, so no stuffy feeling. As mentioned previously, I have now been in 4 different rooms. I will go through each one and why I was offered to move in each one. Room 1, Thurs to Fri (day 1-2) – There was a problem with the air conditioning not getting cold despite being set to the maximum coldest. It was reported to the service team and a technician was sent to review it. He opened the valve of the AC as much as possible, but due to age that was the maximum coolest it was going to get, he suggested that moving rooms was the only option to get functioning AC. I slept that night, and, in the morning, I moved before lunch to room 2. Room 2, Fri to Sat (day 2-3) – this time there was an electrical/IT problem with the room. The lights would automatically switch themselves off at random. Again, a technician was sent, and it was diagnosed to be a problem with the IT system in the room (yes, these rooms have smart/remote lighting solution in the rooms with a little control box next to the bed – impressive!). IT was not available until Monday, so I was offered the opportunity to move to a new room. I did this because I didn’t want the light to randomly go out while showering (this already happened while I was on the toilet and this is a bit dangerous). I moved the next day to Room 3. Room 3, Sat to Sun (day 3-4) – this room had two beds pushed together (same as Room 2), it was the twin configuration. I had struggled to sleep because I kept rolling into the “well” in the middle of the two mattresses. I felt that both sides had a significant slope with the outside being higher than the inner edge. I reported this and was offered to be moved to another room with a single king bed (not two pushed together), but the room was smaller and did not have a bathtub. So I asked if I can be moved to a better room. This is when the duty manager kindly offered to move me to a suite. I accepted and moved to Room 4 on the Sunday evening. Room 4, Sun to now (day 4-5…) – this is where the tag line comes from. This suite room is great, big space, more amenities provided, such as extra towels, pod-coffee machine, plates & cutlery, dish soap and sponge, and laundry soap, extra bed sheets, double the toiletries. Which makes me wonder, why is it that the basic premiums package QS not receive this kind on in-room amenities from the beginning? Monday morning (day 5), I go into the bathroom after having my PCR test done and there is water dripping on the outside wardrobe in the bathroom and a big pool of water on the floor. This has been doing this all night. I open the door and there is even more water dripping through! Everything under the drip is wet – luckily, I didn’t hang my clothing there! I called up and reported the problem. They sent a technician immediately and he arrived with a ladder and a big wet/dry vacuum. He proceeds to inspect the problem and then vacuum up the water in the ceiling. Turns out there was a blockage in the condensation outlet pipe, and the condensation water was overflowing instead of draining. The blockage was cleared and now it seems to be working well with no drips. I'm in this room still, hopefully not another move needed. The bed is great, the lights don't switch off randomly and other than the crying AC, it gets nice and cold! Pandemic related processes: Check-in: after being picked up at arrivals by the booked car, I was taken to the ballroom entrance (below the lobby) to check-in, upon entering I was sprayed with an atomized disinfectant liquid, and had my hands spayed for sanitization. Overall, this was a smooth process where they photocopied some documents and proceeded to enquire about my dietary restrictions (which I had already informed them of during the booking stage). Once complete, I was given my room key and a printout of key information regarding covid and other things such as item delivery and ordering from the kiosk. Visit to the room: I was visited in the room on the morning of day 2 to receive a wristband with my name and information and given another information handout with more medical and other SOP information, and a form to read and sign. It seems there is a medical center on the top floor of the hotel, as I spoke to a doctor there to report the development of a slight and brief coughing fit that I had. Day 5 PCR test: the PCR test was quick and easy, as I had paid on MYEG first. So I showed them the payment receipt and I was swabbed through my nose. It was all done in 5-10 minutes. Check-out: let’s see how this goes! I have paid for 10 days, but only required to stay for 7. I have been told that I will be refunded the extra days I do not use. Checkout happens between 9.30 and 12, as the KKM? Desk closes at 12. I suppose if I miss this, I will have to stay for an 8th day. I’m also presuming checkout happens when I have received a negative test result. If it’s positive, I’m assuming I will be taken somewhere for observation and medical attention. Everyone is well dressed in protective clothing, gloves, masks, eyeglasses and face shield. There is also a nice little intro video on the TV about how they disinfect the rooms. However, I'm not sure if they really white down EVERY surface. So keep washing your hands despite there being a low risk of transmission from surfaces. In conclusion…. What can I say about this experience so far? The staff and team are outstanding, they are actually seeking and delivering the highest quality service I had experienced in some time! But the rooms, the physical facilities... well... underneath all of this, they are having to deal with an aging and crumbling hotel building and furniture. While there was an announcement of a RM16 million investment in upgrading/renovating the restaurant and event spaces in 2019, I think it is timely that some money is invested in upgrading the rooms and fundamentals such as plumbing, electrical and furniture. With the real priority being plumbing due to the AC problems and the slow sink & shower drains as well. The hotel building itself is begging for this help, I can feel this deeply. That is why I am motivated to write this review sooner rather than later. Maybe it can be done floor by floor? I'll leave that up to the management and owners who will fund it. While I understand that a lot of revenue is made through events such as Ramadan Breaking Fast buffets, Sama-Sama hotel, KL Airport Hotels Sdn Bhd, and parent company Malaysia Airports Holdings Berhad must not forget about us guests that have to live with the ailing problems of the rooms – especially now that some guests have to spend 7 to 10 days here at a time. While I was going to leave a 5-star review because of the the amazing service I have received, the fundamental problems of the hotel room facilities and furniture means I can’t go any higher than 3-stars. This problem really needs the hotels attention and action now!
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Date of stay: March 2021
Value
Location
Service
Room Tip: Single king > twin pushed together. Ask for help if there is a problem with anything!
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Response from Haslina Kamaruddin, Guest Services / Front Office at Sama-Sama Hotel
Responded 25 Mar 2021
Dear imransan, Thank you for taking the time to share your feedback on Trip Advisor and for choosing to stay at the SAMA-SAMA Hotel KL International Airport. Your comments are beneficial to our team in our journey to drive quality customer care and to further improve and enhance our services to our valued guests such as yourself. We will certainly look into your feedback in an effort to review the facilities and services of our Room and Restaurant and anticipate to resolve some of them based on your comments. We do hope to have an opportunity to welcome you back once again and wishing you safe and happy travels! With warm regards, Khaslina
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karina z wrote a review Mar 2021
I had made a last minute request for permission to surprise my children upon their arrival as PUS into quarantine in your hotel, with me being completely ignorant of current SOPs in force for the PUS and Quarantine Stations in this pandemic. However, upon listening patiently and learning of my predicament, your staff in contact with me, a Ms Haslina Kamaruddin went out of her way to make suggestions and solutions and coordinated with her colleagues, Mr Hisham Kasim and Ms Sariyah Ramli, a lovely surprise for my children, all in compliance with the existing SOPs. The video of my children's reaction that my husband sent to me upon checking into the quarantine room was priceless and only understates what a great job your staff have achieved together as a team in a short space of time. The out-of-the- box thinking and sincere effort made is what the service industry needs, and they exemplify these traits. Thank you very much again from the bottom of my heart for brightening up our days with your very laudable effort. Keep up the good work and stay safe always.
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Date of stay: March 2021Trip type: Travelled with family
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Response from Haslina Kamaruddin, Guest Services / Front Office at Sama-Sama Hotel
Responded 19 Mar 2021
Dear Karina Z , Thank you for your amazing review. We are happy to have exceeded your expectations and rendering the wonderful feeling of home away from home. Your compliments will be an added boost to Room Division team in recognition of their efforts to provide you and family with the best experience they truly deserve in Sama Sama Hotel KL International Airports. We would like to take this opportunity to wish you and your family a very happy and healthy 2021! Yours sincerely, Khaslina
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PRICE RANGE
US$95 - US$143 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorSepang DistrictSepang
NUMBER OF ROOMS
442
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Frequently Asked Questions about Sama-Sama Hotel
Which popular attractions are close to Sama-Sama Hotel?
Nearby attractions include Sepang International Circuit (3.5 km), Mitsui Outlet Park Klia Sepang (4.0 km), and gateway@klia2 (2.5 km).
What are some of the property amenities at Sama-Sama Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sama-Sama Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sama-Sama Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sama-Sama Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Sama-Sama Hotel?
Conveniently located restaurants include Starbucks KLIA, MAKAN and MINUM at Tune Hotel KLIA-KLIA2, and BMS Organics Vegetarian Cafe.
Are there opportunities to exercise at Sama-Sama Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sama-Sama Hotel have an airport shuttle?
Yes, Sama-Sama Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sama-Sama Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sama-Sama Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sama-Sama Hotel?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.