This is my 1st visit after 3 years following shutdown. The hotel common areas and room looks well maintained. Of course good location and convenience with direct access to Sunway shopping is a strong plus. Check in was smooth. Carparking was also convenient with good access from carpark to hotel. Best of all we were welcomed by a very friendly staff by the name of Karen Lee. When we checked out Karen also served us and when we informed that shower area chocked when showering, she immediately took note and thanked us for feedback. In all it was a very satisfying stay.
Hotel Clio under great and responsive management. Wonderful hospitality provided to guests. Helpful staff especially the duty manager Cik Marissa. Cosy room environment. Well maintain gym equipment. Definitely will come back here again.
Very kindly support and I could enjoy my trip with Subway Clio! I am always using this hotel since 2019 when I trip to Malaysia. The room is nice and comfortable for me. It is very easy to access to shopping mall.
Checked into the hotel for a two-night stay as a family of 4. Requested for a connecting room during booking, promised to be given during check-in (one of the rooms was not ready during check in and when we got it, the 2nd room isnt connected to the 1st ) Somehow the other connecting room was assigned to another guest. Compensated the blunder by providing us an extra bed so that our family of 4 can sleep together in the same room. Rooms are quite new and beds are firm. Bathroom is of a good size without a bath tub. Would like to specily mention Fikry, a lobby staff. He has the most genuine and friendly smile, helpful and enthusiastic towards his work. He is truly an asset to the hotel.
04/06/2022 The great gift of human beings is that we have the power of empathy. That's what Ali from the reception show and provides excellent customer service. I had a wonderful experience at the Sunway Clio Hotel). Every staff member I encountered, from the valet to the check-in was delightful and eager to help! Thank you! Will recommend it to my friends and family.
I really appreciate Ali (from the reception) as he gave me a very good room with a late check-out as I had a meeting in the afternoon to attend and wanted a place to put my bag. He is very helpful from start to end. I look forward to stay in this hotel again. Thank you, Ali!
booked and stayed for a night. to my pleasant surprise, i was able to check-in to the room at 10.30am when i got there. was upgraded to exec king park view. room size was good and the bathroom is spacious. the only thing that i gripe about is the water heater temperature - boiling hot. tried to switch from handheld shower to using the rain shower. took about 10 to 15 minutes for the water temp from the rain shower to calm down. safety issue though. water was too hot and my kid got into the shower and was shocked by the hot temperature. there was no way to adjust it down. this is a smaller property compared to the other 2 hotel towers. way less hectic than pyramid hotel and newer. breakfast on the 8th floor doesn't have a big spread like resort cafe. again, much less crowded which was awesome. shoutout to dinesh for attending to us at breakfast. one won't be let down by sunway hospitality. …
Stayed one night here and it has far exceeded my expectations. Room is spacious and clean with good air conditioning. All basic toiletries and bath amenities were provided. There’s also a small gym and a beautiful pool available. All the staff I met have been very polite and helpful. Would like to express my gratitude to Conceirge Sutha for being incredibly kind, going out of the way to extend his help and hospitality.
staff are friendly and pro-active in helping with the luggage luggage storing is no hassle at all room is clean, and had the necessary appliances good soundproofing, very quiet rooms location is excellent, just next to Pyramid breakfast could use some improvements, but is overall acceptable partial lift panels/buttons and display weren't working, many of us had issues with them
Visited in April, a few weeks after Malaysia opened their borders to travellers. Hotel was clean and well serviced. Staff at reception were always happy to make suggestions about the various costs of different transport options and book a Grab for me as a cheaper option than the hotel car. Also convenient for the guided busway which was essential during Ramadan as there were so few taxis available. The pool was empty and really relaxing to swim in alone. Very smooth, clean water in the infinity pool, with lovely views over the city. Good range of options in the buffet breakfast, including western, Malaysian, and Chinese.