Sunway Clio Hotel
Jalan PJS 11/15 off Persiaran Lagoon, Bandar Sunway, Petaling Jaya 47500 Malaysia
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US$107
Free cancellation until 19/08/22
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Room & Suite (233)
Dining (78)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 26/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sunway Clio Hotel
Updated 26/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 89 hotels in Petaling Jaya
Location
Cleanliness
Service
Value
Located in the heart of Sunway City, Sunway Clio Hotel features 401 guestrooms with options of rooms with unimpeded views of Sunway Lagoon theme park or the city’s skyline. Guestrooms reflect fresh details and textures with a contemporary functional design concept for a comfortable and fuss-free stay, whether as individuals, families, or groups. All guestrooms are equipped with complimentary Wi-Fi and other modern conveniences. Other facilities include a coffee house, an outdoor swimming pool, a fitness centre and meeting rooms. Sunway Clio Hotel is 35 minutes from Kuala Lumpur International Airport and 25 minutes from the city centre. The hotel forms part of the iconic integrated development Sunway City, a multi-award winning destination that offers a cluster of three (3) hotels with over 1,400 guestrooms, suites and pool villas, a theme park and shopping mall. The 26-story hotel is conveniently connected to the West precinct of the iconic Sunway Pyramid shopping mall, providing guests with direct access to over 900 retail stores, 170 food and beverage outlets, extensive business and leisure facilities within Sunway City and much more. Sunway Lagoon theme park main entrance is located just steps away from the hotel’s main lobby.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Water park
Archery offsite
Kids stay free
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Bowling offsite
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Bottled water
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
Chinese, Indonesian, Malay
Location
Full view
94Great for walkers
Grade: 94 out of 100
119Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Contact
Jalan PJS 11/15 off Persiaran Lagoon, Bandar Sunway, Petaling Jaya 47500 Malaysia
Getting there
Car HireSee all Petaling Jaya car hire
2413Reviews36Q+A100Room tips
Reviews
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Most Recent
This is my 1st visit after 3 years following shutdown. The hotel common areas and room looks well maintained. Of course good location and convenience with direct access to Sunway shopping is a strong plus. Check in was smooth. Carparking was also convenient with good access from carpark to hotel. Best of all we were welcomed by a very friendly staff by the name of Karen Lee. When we checked out Karen also served us and when we informed that shower area chocked when showering, she immediately took note and thanked us for feedback. In all it was a very satisfying stay.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel Clio under great and responsive management. Wonderful hospitality provided to guests. Helpful staff especially the duty manager Cik Marissa. Cosy room environment. Well maintain gym equipment. Definitely will come back here again.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very kindly support and I could enjoy my trip with Subway Clio! I am always using this hotel since 2019 when I trip to Malaysia. The room is nice and comfortable for me. It is very easy to access to shopping mall.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Checked into the hotel for a two-night stay as a family of 4. Requested for a connecting room during booking, promised to be given during check-in (one of the rooms was not ready during check in and when we got it, the 2nd room isnt connected to the 1st ) Somehow the other connecting room was assigned to another guest. Compensated the blunder by providing us an extra bed so that our family of 4 can sleep together in the same room. Rooms are quite new and beds are firm. Bathroom is of a good size without a bath tub. Would like to specily mention Fikry, a lobby staff. He has the most genuine and friendly smile, helpful and enthusiastic towards his work. He is truly an asset to the hotel.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Castaldi, Other at Sunway Clio Hotel
Responded 20 Jun 2022
Dear Rawsilver, Thank you for your stay at Sunway Clio Hotel and we are glad to hear that you had a pleasant stay with us. Please accept our sincere apologies for the lapse in service and rest assured that we will investigate and share the points you have highlighted with the relevant teams for a thorough review. We are delighted that Fikry makes your stay a memorable stay. The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City in the near future. Book direct and save on our website with amazing benefits and privileges when you're planning your next stay with us. Best Regards, Alex Castaldi Senior General Manager
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04/06/2022 The great gift of human beings is that we have the power of empathy. That's what Ali from the reception show and provides excellent customer service. I had a wonderful experience at the Sunway Clio Hotel). Every staff member I encountered, from the valet to the check-in was delightful and eager to help! Thank you! Will recommend it to my friends and family.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Castaldi, Other at Sunway Clio Hotel
Responded 9 Jun 2022
Hello ZFaris88, You definitely made our day! Thank you for your comprehensive review on our TripAdvisor and we’re happy to know that you enjoyed your stay at Sunway Clio Hotel! We have share your review with the team especially with a special mentioned to Ali. Once again, thank you for your review. We look forward to welcoming you back to Sunway City. Do remember to book direct and save on our website with amazing benefits and privileges when you're planning your next stay with us. Have a fabulous day. Best Regards, Alex Castaldi Senior General Manager
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I really appreciate Ali (from the reception) as he gave me a very good room with a late check-out as I had a meeting in the afternoon to attend and wanted a place to put my bag. He is very helpful from start to end. I look forward to stay in this hotel again. Thank you, Ali!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Castaldi, Other at Sunway Clio Hotel
Responded 9 Jun 2022
Dear AshJorden01, Thank you for staying with us in Sunway Clio Hotel. We will share your compliments with the rest of the team, they will be delighted to read your review. We look forward to welcoming you back to Sunway City in the near future. Remember to book direct and save on our website with amazing benefits and privileges. Best Regards, Alex Castaldi Senior General Manager
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virtualling wrote a review May 2022
Plano,Texas/ Kuala Lumpur, Malaysia74 contributions33 helpful votes
+1
booked and stayed for a night. to my pleasant surprise, i was able to check-in to the room at 10.30am when i got there. was upgraded to exec king park view. room size was good and the bathroom is spacious. the only thing that i gripe about is the water heater temperature - boiling hot. tried to switch from handheld shower to using the rain shower. took about 10 to 15 minutes for the water temp from the rain shower to calm down. safety issue though. water was too hot and my kid got into the shower and was shocked by the hot temperature. there was no way to adjust it down. this is a smaller property compared to the other 2 hotel towers. way less hectic than pyramid hotel and newer. breakfast on the 8th floor doesn't have a big spread like resort cafe. again, much less crowded which was awesome. shoutout to dinesh for attending to us at breakfast. one won't be let down by sunway hospitality. …
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Castaldi, Other at Sunway Clio Hotel
Responded 9 Jun 2022
Dear virtualling, Thank you for taking the time to share your stay experience at Sunway Clio Hotel. It's our pleasure to find your arriving experience to be different from your expectation. We appreciate your kind feedback and your comments above. Please accept our sincere apologies for the experience that you have encountered with us and our hotel team has worked on the issue. We truly hope that this experience will not keep you from staying with us again in future. We look forward to serving you again soon. Best Regards, Alex Castaldi Senior General Manager
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Stayed one night here and it has far exceeded my expectations. Room is spacious and clean with good air conditioning. All basic toiletries and bath amenities were provided. There’s also a small gym and a beautiful pool available. All the staff I met have been very polite and helpful. Would like to express my gratitude to Conceirge Sutha for being incredibly kind, going out of the way to extend his help and hospitality.
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Date of stay: May 2022Trip type: Travelled solo
Room Tip: The hotel has a sheltered linkway to the mall.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Castaldi, Other at Sunway Clio Hotel
Responded 10 May 2022
Dear JoyJ2, I am glad to hear that you had a pleasant stay at Sunway Clio Hotel. Sutha is indeed a gem of the hotel; we will share your compliments with them and the team, they will be delighted to read your review. We look forward to welcoming you back to Sunway City in the near future after the pandemic for a proper holiday with loved ones. Remember to book direct and save on our website with amazing benefits and privileges. Best Regards, Alex Castaldi Senior General Manager
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staff are friendly and pro-active in helping with the luggage luggage storing is no hassle at all room is clean, and had the necessary appliances good soundproofing, very quiet rooms location is excellent, just next to Pyramid breakfast could use some improvements, but is overall acceptable partial lift panels/buttons and display weren't working, many of us had issues with them
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Date of stay: May 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Castaldi, Other at Sunway Clio Hotel
Responded 10 May 2022
Dear ksk2018, Thank you for taking the time to share your stay experience at Sunway Clio Hotel. We appreciate your kind feedback and your comments above. Please accept our sincere apologies for the experience that you have encountered with us and our hotel team has worked on the issue. We truly hope that this experience will not keep you from staying with us again in future. We look forward to serving you again soon. Best Regards, Alex Castaldi Senior General Manager
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Visited in April, a few weeks after Malaysia opened their borders to travellers. Hotel was clean and well serviced. Staff at reception were always happy to make suggestions about the various costs of different transport options and book a Grab for me as a cheaper option than the hotel car. Also convenient for the guided busway which was essential during Ramadan as there were so few taxis available. The pool was empty and really relaxing to swim in alone. Very smooth, clean water in the infinity pool, with lovely views over the city. Good range of options in the buffet breakfast, including western, Malaysian, and Chinese.
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Date of stay: April 2022Trip type: Travelled on business
Room Tip: Instal the Grab app for cars, but avoid trying to book a Grab at rush hour.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Castaldi, Other at Sunway Clio Hotel
Responded 10 May 2022
Hello L3118TObarbarab, You definitely made our day! Thank you for your comprehensive review on our TripAdvisor and we’re happy to know that you enjoyed your stay at Sunway Clio Hotel! Once again, thank you for your review. We look forward to welcoming you back to Sunway City. Do remember to book direct and save on our website with amazing benefits and privileges when you're planning your next stay with us. Have a fabulous day. Best Regards, Alex Castaldi Senior General Manager
Read more
PRICE RANGE
US$71 - US$104 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Sunway Pyramid Hotel West
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
401
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Claim Your Listing Frequently Asked Questions about Sunway Clio Hotel
Which popular attractions are close to Sunway Clio Hotel?
Nearby attractions include Sunway Pyramid Shopping Mall (0.3 km), Stars Archery Sunway Pyramid (0.3 km), and KartX Rental Karting (0.2 km).
What are some of the property amenities at Sunway Clio Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sunway Clio Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunway Clio Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sunway Clio Hotel?
Yes, a parking garage is available to guests.
What are some restaurants close to Sunway Clio Hotel?
Conveniently located restaurants include Brotzeit, Dragon-I, and Hana Dining Sake Bar.
Are there opportunities to exercise at Sunway Clio Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sunway Clio Hotel have an airport shuttle?
Yes, Sunway Clio Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sunway Clio Hotel have airport transportation?
Yes, Sunway Clio Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sunway Clio Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sunway Clio Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.