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4.5
#2 of 123 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Le Meridien Kota Kinabalu is a contemporary 5 star hotel, strategically located at the heart and city center of downtown Kota Kinabalu across the fresh and handicraft markets and Kota Kinabalu waterfront. Overlooking the sea, Le Meridien Kota Kinabalu features newly renovated rooms, leisure outdoor pool, a sunset rooftop bar and a pool side bar and cafe. Convenient within easy walking distance of other local attractions like Gaya Street in less than 10 minutes walk, retail and entertainment facilities in less than 20 minutes walk like Centrepoint, Suria and Imago Shopping Malls. Enjoy access to local art gallery, golf courses and other island excursions.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Le Méridien Kota Kinabalu has garnered praise for its exceptional service, with staff members going above and beyond to ensure memorable stays. Many guests consider the hotel to offer great value, including thoughtful extras. The amenities, such as the spacious sea-view rooms, club lounge, and rooftop bar with its impressive sunsets, are popular highlights.
While most find the rooms comfortable and well-appointed, a few note issues with noise and temperature control. Its central location is frequently lauded for convenience, and the overall atmosphere and cleanliness are highly commended, despite minor signs of wear.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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Enjoyed our time at Le Meridien Kota Kinabalu over the weekend. Rooms were incredibly spacious and modern with comfortable beds and pillows, and we love the design of the bathroom - clean, modern with white marble tiling and a rainshower. Didn't have access to the club lounge, but would recommend it as they had sweeping views of the sea and it looked really comfortable. Went to the rooftop bar instead, where my wife and I enjoyed the really good cocktails promotion (4 for RM 100 nett) with a great sunset view and live band music. Live band was amazing - please do help us to thank them for a great time there! :) Location was perfect as well, right smack in the middle of the city. Will hope to be back one day!
Breakfast was pretty good with a wide variety of choice. Loved the Indian dhall on the 3rd breakfast day, the other days it tasted a bit different. Probably different chefs. Service staff were courteous and friendly.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Room Tip:Request for a room on the 14th floor with sea view for a lovely view!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LeMeridienKotaKinaba, Manager at Le Méridien Kota Kinabalu
Responded 18 Mar 2020
Dear theweddingvow, Thank you for choosing Le Meridien Kota Kinabalu and for taking the time to review us! Thank you for the full 5/5 star rating! We are very happy that you enjoyed your recent stay with us, and especially loved our hospitality, breakfast and sea view club lounge and rooftop bar with its live music. We look forward to welcome you and your loved ones again soon! Regards, Jacqueline, Guest Experience
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GENERAL INFO €I had a great one night stay end of December with Le Meridien Kota Kinabalu
€Great price due to reopening promotion. Booking made through Bonvoy apps as Platinum member
€Right in city centre and beside the sea. Rooftop bar is great for sunset and cocktail
REVIEW €Quick and friendly check in
€Lobby is classy with ample seats
€Concierge is very helpful. Always open the door and greet their visitors
€I got an upgrade to sea view Le Meridien suite. Small window for view
€The bidet with seat heater and warm water
€Unbeatable Malin+Goetz toiletries
€Come with free breakfast at lounge. Latest Recipe currently still close
€Steam room not able to use at the moment. Swimming pool is unmanned
€Free parking for guest
€Pro tips: Walk to opposite open air night market for seafood galore
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The hotel is located very near to the sea, the Filipino market and the dry seafood stalls. If you don't mind the fishy smell, this hotel is worth considering as they have friendly staff and good breakfast, clean and very comfortable rooms. However, the shower area has low water pressure and it is very slippery. Hotel should consider placing a non-slip mat to prevent any accidents.
Ms Anna from the breakfast lounge is very attentive and gives personal attention to every guests. She even offered us a replacement cup of coffee when ours turned luke warm while we wait for our food.
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Date of stay: February 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LeMeridienKotaKinaba, Manager at Le Méridien Kota Kinabalu
Responded 1 Mar 2020
Dear Amelia, Thank you for choosing Le Meridien Kota Kinabalu and for taking the time to review us! Thank you for the full 5/5 star rating! We are very happy that you enjoyed your recent stay with us, and loved our hospitality as well as our comfortable rooms. We look forward to welcome you and your loved ones again soon! Regards, Jacqueline, Guest Experience
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We had been travelling for almost 3 weeks around Borneo and wanted to have our last few nights sat chilling at the side of a pool and going to the gym, we chose this hotel as the pool and gym looked amazing BUT the gym was very very dated, it stunk, so much so we left after 10 minutes on the treadmill.
Then the pool, they are currently repainting the building fair enough work needs to be done but we had not been told it would be happening during our visit. This meant that part of the pool deck were inaccessible and the areas you could access did not get the sun. Also the paint which was being scrapped off the building was falling into the pool, so we did not want to swim in it.
If the gym had been better and the pool been up to standard we would have absolutely given 5 stars but it wasn’t.
The hotel will be amazing when the refurb is totally finished, people should be made aware of the work.
We had a suite, which was fabulous, luxurious, clean, great facilities and club access with great views.
Food was fabulous and cheap, service was amazing but there are a lot of managers around, who are very strict with staff, who we all thought were doing a great job, ease off a bit or tell them off in private, it was managers which looked unprofessional not staff!
We would return but only when the Refurb is totally complete.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LeMeridienKotaKinaba, Manager at Le Méridien Kota Kinabalu
Responded 14 Jan 2020
Dear princesspollyg, Thank you for choosing Le Meridien Kota Kinabalu and for taking the time to review us. Thank you for your feedback we truly appreciate it. There are works planned on the fitness center within the first half o the this year, and we hope to welcome you again with an improved facility. We just wanted to assure you that all areas are operational as usual during your stay, if there was anything else we could assist you, please reach out to our 24 hours managers on duty. We look forward to welcome you and your loved ones again soon! Regards, Jacqueline, Guest Experience
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Stayed at Le Meridien for 4 nights in July 2022. The location of Le Meridien is one of the best - in the heart of KK, grabcar to everywhere is less than RM10. We felt safe and comfortable throughout our stay. The hotel is spacious, clean and brightly lit. Check-in was easy. The staff there was very friendly and welcoming. My partner injured his leg during the trip and they were very attentive and asked if we would like to borrow a wheelchair and even prepared a huge packet of ice for the injury (we didn't even ask for it, but they were very caring). Even the restaurant staff was very attentive and was able to quickly accommodate our needs and arranged a suitable table for a wheelchair. They even gave my partner freshly squeeze orange juice when they overheard him casually mentioning he felt like drinking it. We really enjoyed our stay and will come back to Le Meridien again when we visit KK.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Geena Roslyna, Marketing at Le Méridien Kota Kinabalu
Responded 10 Aug 2022
Dear Krocchi, Thank you for having us as your preferred hotel throughout your 4-night stay with us and for this wonderful review and 5 star rating! We are most humbled by your choice and trust in us and glad that we could ease your travels around the city with our hotel's strategic location. Your kind recognition of our rooms, warm service and attentive associates motivates us to do even better and to create many more memorable stays with you in the near future. Overall, we are very happy to know that you and your partner had a great stay with us and we can't to welcome you back soon! Regards, Geena, Guest Experience
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Stayed on the executive floor. The room was lovely with a view of the sea. The executive lounge was brilliant. Lots of snacks and drinks. Spectacular at sunset with views over the sea. Brilliant staff. Very helpful. We hired a car and Hari helped to download an app for GPS and told us where to buy a cheap Sim card. Crucial as driving in Sabah is not easy due to lack of signage. Very central position so could walk everywhere. Good for us as we like to do our own thing.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip:Use the executive floor. Well worth the money
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LeMeridienKotaKinaba, Manager at Le Méridien Kota Kinabalu
Responded 3 Mar 2020
Dear Karina, Thank you for choosing Le Meridien Kota Kinabalu and for taking the time to review us! Thank you for the full 5/5 star rating! We are glad you loved our hospitality, and especially enjoyed the executive lounge in the evenings. We are very happy that you enjoyed your recent stay with us and we look forward to welcome you and your loved ones again soon! Regards, Jacqueline, Guest Experience
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I come to this hotel frequently, the staff/service, atmosphere, food and the rooms is definitely the reason I keep coming. It’s close to a lot of shopping malls and night market is just next door great for those last minuet gifts. The hotel is situated in the city centre and a lot of places of interest are walking distance. You need to stay here to appreciate how a guest is treated from checking in to the way you are treated through out your stay. The buffet breakfast is to die for amazing variety and flavoursome to please all taste buds. The rooms are modern,spacious and extremely clean. You must upgrade to club. The View from your room is breathtaking with glass windows to the floor you won’t miss out on those spectacular water/ island views. As the club lounge has amazing water views with a lot of snacks and beverages to choose from and everyday has a new variety. I applaud your staff they are soooo friendly and happy to assist at any time and will go out of your way to make your stay a memorable one. You won’t be disappointed. Thank you Le meridian. 😊
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LeMeridienKotaKinaba, Manager at Le Méridien Kota Kinabalu
Responded 9 Feb 2020
Dear khadijee, Thank you for choosing Le Meridien Kota Kinabalu and for taking the time to review us! Thank you for the full 5/5 star rating! We are very happy that you enjoyed your recent stay with us and loved our hospitality, including our facilities such as the club lounge and rooms. We look forward to welcome you and your loved ones again soon! Regards, Jacqueline, Guest Experience
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I booked this hotel based on its proximity to the markets but was surprised to see what else they offered.
While doing some shopping for fresh seafood, we were informed by the seller that Le Meridien provides a freezer for guests to keep their seafood. We were skeptical at first and thought it was rather unusual for a hotel to to that. But we still bought some seafood hoping that the ice would at least keep it cold for the whole night before our early flight the next day.
During check in, I asked whether they have a freezer, and true enough, there is a chest freezer at the concierge. The also offer packing services and will make sure your frozen seafood is properly sealed. Apart from that, knowing that i will check out at 5am, the hotel also offered packed breakfast.
Upon walking into the room, I can say that this is my favourite Le Meridien property so far (compared to KL and Putrajaya). Even though the room is a city view category, it is beautifully designed, uses spaces creatively, has multiple mirrors, floor to ceiling windows overlooking the city (luckily we had a partial sea view), and the bathroom is huge with both separated shower and tub.
Checking out was a breeze. The cab (Innova) we booked (since we were worried Grab is not available early in the morning) had waited at the lobby, and we just grabbed the 2 packed breakfast after returning our key cards. The packed breakfast consists of croissant sandwich, bottled orange juice, green apple, kitkat chocolate bar, a slice of banana cake and a yogurt.
If i have the opportunity to return to KK again in the future, I would definitely come back to this hotel.
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Date of stay: March 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Le Meridien Kota Kinabalu, General Manager at Le Méridien Kota Kinabalu
Responded 24 Jun 2022
Hi xpinker, Greetings from Le Méridien Kota Kinabalu. Thank you for your decision in staying at our hotel! We hope you enjoyed your time shopping for fresh seafood at the markets. It will remain our greatest pleasure to assist you in every possible way, especially in storing your seafood and making sure you had comfortable and restful stay. Many thanks for your compliments on our City View room, glad that you had a positive experience with us. Until then, we look forward to your next return. Cheers!
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We stayed here for three nights and it was wonderful. The breakfast was great too. I must thank Anna Wong for her wonderful and prompt service at lunch and breakfast.She was very warm and took care of our toddler’s needs. The restaurant near the pool side is pretty chilled out and quite reasonable. The roof top bar is amazing too for sundowners, amazing place. Also, the night market and Filipino market is super close. Also, the jessletn jetty point is a 5 mins drive. Would stay here again if we go back to KK
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LeMeridienKotaKinaba, Manager at Le Méridien Kota Kinabalu
Responded 25 Jan 2020
Dear Kiran_THS, Thank you for choosing Le Meridien Kota Kinabalu and for taking the time to review us! Thank you for the full 5/5 star rating! We are very happy that you enjoyed your recent stay with us, and especially loved our hospitality. We will share your kind compliments to our team, especially Ms Anna. We look forward to welcome you and your loved ones again soon! Regards, Jacqueline, Guest Experience
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We had a 9 day vacation at KK and decided to spread our stay over 2 hotels, one at the city center and the other with a private beach. Glad to have chosen Le Meridien for our city center stay. The hotel's interior looks modern and keep up with time. At check in, I was upgraded to a suite (from a seaview room) based on my Platinum status, a wonderful touch. The suite is huge and with a nice view of the ocean, most importantly, it is clean, modern and lined with latest amenities. Location of the hotel is great as it is near all the restaurants and malls in the city area, all within a short walk. The seafood night market is just right across the hotel and you can even get a 2 bar wifi signal! Staffs are very helpful too. The concierge (Rocky and Johua) has suggested 2 local tours which we took and made our stay even more meaningful and enjoyable. They have also contacted us in advance to prepare for the tour and also gave us towel and water on the day! a nice touch!
We also enjoyed the club lounge a lot. Visited the lounge daily for its great view, drinks/snacks and wonderful setting.
Truly enjoy the stay amd glad that we made the right choice in booking this hotel.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip:Book the seaview room, worth the little extra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Geena Roslyna, Marketing at Le Méridien Kota Kinabalu
Responded 27 Sept 2022
Dear chongkc13, Thank you for your feedback and also for leaving us a 5-star review! We are glad that you had enjoyed your stay, especially the suite upgrade, amenities, and the Club Lounge. We also would like to thank you for choosing us as your preferred accommodation throughout your city center stay in which we hope you were able to discover the city with utmost convenience and without hassle. Appreciate your glowing compliments for our Concierge team too, whom we believe, will be most happy when we share this feedback with them. Once again, thank you for sharing your wonderful experience with us and we hope to welcome you back very soon! Regards, Geena Guest Experience
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I remembered that there are connecting rooms available. Nonetheless, better to email to the hotel to seek enquiry before you book as Nov and Dec are peak period for travelling.
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