Hyatt Centric Kota Kinabalu
Hyatt Centric Kota Kinabalu
18 Jalan Haji Saman, Kota Kinabalu 88000 Malaysia
Full view
View all photos(158)158
Room & Suite (31)
Dining (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Avg. HK$1,481 /night, 9/11 - 9/12
HK$2,300
per night
HK$1,719
per night
HK$1,138
per night
Sept
Oct
11 Sept
Today
13 Sept
15 Sept
17 Sept
19 Sept
21 Sept
23 Sept
25 Sept
27 Sept
29 Sept
1 Oct
3 Oct
5 Oct
7 Oct
9 Oct
11 Oct
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#4 of 122 hotels in Kota KinabaluLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hyatt Centric Kota Kinabalu is a modern lifestyle hotel, located in the heart of Kota Kinabalu; the gateway to the state of Sabah in Borneo, East Malaysia. Just 15 minutes away from Kota Kinabalu International Airport, we are easily accessible to attractions, shopping, restaurants and convention venues. The perfect launchpad to explore Sabah’s rich natural heritage and nearby islands from The Jesselton Point pier, discover hidden gems around the hotel’s neighbourhood and all the excitement Kota Kinabalu city has to offer. After a day of adventure, return to your spacious room with a private balcony , swim in nature in our rooftop infinity-edge pool, have a bite at ON22 Restaurant or a drink in hand at ON23 Sky Bar, all while soaking in the spectacular views of lush hills on one side and stunning sunsets on the other. We are excited to welcome you - book our opening offer now!
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Bicycles available
Car hire
Wifi
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Wine / champagne
Rooftop bar
Bowling
Diving
Golf course
Hiking
Snorkelling
Evening entertainment
Karaoke
Walking tours
Nightclub / DJ
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
City View
Languages Spoken
English, Chinese, Dutch, Malay
Location
18 Jalan Haji Saman, Kota Kinabalu 88000 Malaysia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
Kota Kinabalu Airport
6.1 km•
See all flights
Car Hire
82 Restaurants
within 0.5 kilometers
Reviews
4.5
276 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in the heart of the city, Hyatt Centric Kota Kinabalu is lauded for its prime location, with guests appreciating the ease of access to Gaya Street, shopping, and local attractions. Travelers enjoy the hotel's modern amenities and the stunning views it offers, though some have mentioned a scarcity of pool loungers and the steep prices at the bar. Cleanliness is a standout feature, as guests consistently commend the immaculate and spacious rooms.
While opinions on value vary, with some citing high costs, others recognize the worth in certain services. The welcoming atmosphere and comfortable, well-appointed rooms receive high marks, although service inconsistencies have been noted.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
276Reviews2Q+A10Room tips
Traveller rating
- 219
- 37
- 8
- 6
- 6
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
We were truly delighted by the empathetic guest quality services and yummlicious breakfast during our short yet fun-filled stay (2 rooms and a suite) in end November 22.
The property is very new, well furnished, and awesomely fused with Sabah feel. More significantly, it was the superior guest services that won us wholeheartedly. Special thanks to Ms Anna and Nicky from the front office, and Ms Samantha (Intern) at On22 all day dining restaurant. Indeed you gals have truly made a great difference to our stay.
A must-stay hotel, if you are looking for a centralised location (near mall, and sea port to islands hopping), yet strong Sabah cultural feel with rooms facing sea or mountainous view.
Thank you, Hyatt Centric KK, Anna, Nicky and Samantha. We will visit you again!
with gratitude,
Clement Tan
The property is very new, well furnished, and awesomely fused with Sabah feel. More significantly, it was the superior guest services that won us wholeheartedly. Special thanks to Ms Anna and Nicky from the front office, and Ms Samantha (Intern) at On22 all day dining restaurant. Indeed you gals have truly made a great difference to our stay.
A must-stay hotel, if you are looking for a centralised location (near mall, and sea port to islands hopping), yet strong Sabah cultural feel with rooms facing sea or mountainous view.
Thank you, Hyatt Centric KK, Anna, Nicky and Samantha. We will visit you again!
with gratitude,
Clement Tan
Read more
Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I've stayed in a few hotels in Kota Kinabalu, and in my opinion Hyatt Centric is one of the best. Most basic rooms in town have no balcony, but this one has - and that alone is a major plus point for me. Mattress is firm and plush, while shower and toilet are separated and individually spacious. Swimming pool has an excellent view of South China Sea (unfortunately I was not able to use it due to heavy rain). Breakfast was good. There is also a cafe at the lobby.
Another plus point is its location - The hotel is just across two of the major malls in KK where you can find restaurants, coffee, cinema, duty free items etc. Banks are walking distance. Jetty for you to go island hopping are also just a short walk away. On weekends, you can also walk to a night market nearby. Despite being in the center of everything, there are still ample waiting area for you to load/ unload your luggage without causing any traffic. It feels like this hotel has put a lot of thinking for the convenience of its guests.
I would definitely return to this hotel.
Another plus point is its location - The hotel is just across two of the major malls in KK where you can find restaurants, coffee, cinema, duty free items etc. Banks are walking distance. Jetty for you to go island hopping are also just a short walk away. On weekends, you can also walk to a night market nearby. Despite being in the center of everything, there are still ample waiting area for you to load/ unload your luggage without causing any traffic. It feels like this hotel has put a lot of thinking for the convenience of its guests.
I would definitely return to this hotel.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Noted that Hyatt Centric Kota Kinabalu is the 1st in Southeast Asia. Loving the interior design of the hotel, which being off the vibe that I’m in Japan. Every corner of the hotel is picturesque! Love the on23 skybar located on the top floor of the hotel with a very nice chill ambience. Their swimming pool is very stunning too, it always make me want to jump into the pool to have a swim. Once I stepped out from the lift, Kelly is always there to welcome me to the bar. Sarah is very attentive and details, she knows what the customers want. Kenneth is a friendly manager who you can see him always around the bar to go each tables and talk with the guests. Yusrina and Milka the waitress and Razli the bartender is very friendly and good services too. At skybar they serve a bowl of free flow bitter gourd or with salted egg. Preferred the salted egg one as it will cover up the bitter taste of the bitter guard. Their skinny fries is to die for as well with the Parmesan cheese powder! It brings the fries to another addictive level.
Read more
Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had my birthday party at the ON22 Restaurant yesterday. I booked a table for 20 pax and we were given the private room at the back. The booking process was easy and straight forward. However when we started ordering our food, the nightmare started. We had to wait upwards of 10 minutes for a staff member to come and assist us, when the staff came, she kept pushing us to order the Staff’s Favourite meal set which was about RM500 for 4 pax. Bear in mind, we had about 16 people at the time. And so we ordered, we ordered a total of around RM650 at the start. After a while, she pulled me to the side and told me that we must order more just to sit in the private room, she said that i was to be informed that there was a minimum order of RM1500 to be able to book the room, but I was not informed. She insisted that we order more for ourselves and that we are not recommended to share our meals so that we could meet the requirements and that the restaurant would not bear the loss. In the end, the total bill came out to be RM1288.95 , all of us were very disappointed as we came out to have a birthday dinner, not be forced to order more to reach a minimum spending that we were not informed of. I hope the waiters service to be improved in the near future.
Read more
Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I very much enjoyed my recent stay at Hyattcentric. This new hotel had an opening special of which I was able to take advantage by booking direct for 3 nights: room upgrade & airport transportation. The hotel itself is lovely, rooms are well designed & bed comfortable. I particularly enjoyed breakfast on the top floor with a wonderful view looking out across the South China Sea. Fresh orange juice and a good selection of Asian and Western foods were included in the breakfast buffet. The bar & pool are rooftop & offer a great sunset view. The hotel has innovated with a number of community events; e.g. there were concerts & a display of local handicrafts at the lobby & one night there was a singer at the bar level which attracted a large & well heeled youthful local crowd. The hotel is across from the Jesselton Pier & a grab ride to pretty much anywhere in town seems to be an affordable 5 ringgits. A great base from which to discover Borneo!
Read more
Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Well attentive staff went out all the way to make our trip comfortable. There was a complaint for mosquito in the room the staff at almost midnight came and supplied us with a mosquito coil. being vegetarians for breakfast the chef accommodated for us some freshly made fried rice and noodles during brreakfast.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for a 3D2N stay at Hyatt Centric Kota Kinabalu and really enjoyed the stay at the hotel. It is located at a very convenient location as it was near to Gaya Street and also Suria Sabah as it was within walking. The amenities that were provided at the hotel was also 👍🏻. Room was also very spacious and clean. Also, the room that I stayed on which was on the 18th floor facing the hill view was also 👍🏻 as I was able to have a nice sunrise view.
The staff at the hotel were also very friendly and helpful.
During my stay at Hyatt Centric Kota Kinabalu, me and my family were able to dine in for their Santapan Nusantara semi buffet dinner and really enjoyed the food.
Would recommend Hyatt Centric Kota Kinabalu to others to stay.
The staff at the hotel were also very friendly and helpful.
During my stay at Hyatt Centric Kota Kinabalu, me and my family were able to dine in for their Santapan Nusantara semi buffet dinner and really enjoyed the food.
Would recommend Hyatt Centric Kota Kinabalu to others to stay.
Read more
Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hyatt Centric seemed like the best option out of the many hotels located in KK and we were not disappointed when we arrived. The zen deco was a breath of fresh air. Our room wasn't ready when we arrived, but the friendly staff at check-in directed us towards the lobby to enjoy a free drink. We were there to celebrate a birthday and I had informed the hotel beforehand. Was nice to see the effort put into making a small deco out of towels in the shape of a cake on the bed. We were also given a slice of cake that was heavenly! The room was clean and spacious. Especially loved the washroom and shower area. The pool as an incredible view of the sunset. The breakfast is good with a variety of Asian, Western, and pastry option. Overall, an amazing stay. Thank you to all the staff who served us with a smile!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is brand new and the staff was adorable with me, especially Syukur who always made sure everything was perfect for me. The room and the bathroom were overall clean, although could have been a bit larger compared to other Malaysian hotels. Also, the F&B options need to be extended, especially for the room-service where very few options are available.
If you visit KK, come to Hyatt Centric, you won't be disappointed.
If you visit KK, come to Hyatt Centric, you won't be disappointed.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyatt Centric Kota Kinabalu Team, Sales at Hyatt Centric Kota Kinabalu
Responded 1 Dec 2022
Dear L593959394, Thank you for taking time to provide feedback on your recent stay with us. We note that your overall stay experience was pleasant, but with room for improvement in our F&B offerings. Syukur is aware of this and will be reviewing this closely with the Executive Chef. If there are any further comments you wish to provide to help improve our services, feel free to share them at your convenience. Thank you once again for your time. Feel free to reach out when your travel plans next bring you to us. Best regards, Hyatt Centric Kota Kinabalu
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
New hotel with beautiful interior design! Located across Suria Sabah Mall and where you can easily buy snacks and Desa Dairy Milk! 😉 Walking distance to Jesselton jetty and other shop lots where you can go for food hunting activities. Also only around 10-15 minutes walk to Pasar Filipina. I found it quite easy to park my rental car around the hotel especially at night. (After 5.00pm -7.59am is free) Make sure you don't park your car after 8.00am without paying for the parking fee.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed on the King Sea View Suite on 20th floor, there were no noises from below.
I've just stayed in the hotel a few days ago and drove my car, the hotel offers complimentary valet parking whereas the concierge will drive the car to the the hotel's private basement parking. Tags will be given and you must show the tag in order for the concierge to return the car back to you. Hope this helps.
july_in_south_africa wrote a tip Apr 2024
Richmond-upon-Thames, United Kingdom17 contributions15 helpful votes"Check out the rooftop pool and bar. The mall opposite opens til late and is useful for any last minute clothes and pharmacy you need. "Read full review
"The location are just fantastic with a big shopping just opposite Ferry terminal not too faraway for taking ferry for islands hopping "Read full review
PRICE RANGE
HK$1,255 - HK$1,863 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
222
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHYATT CENTRIC KOTA KINABALU - Updated 2024
Frequently Asked Questions about Hyatt Centric Kota Kinabalu
Which popular attractions are close to Hyatt Centric Kota Kinabalu?
Nearby attractions include Suria Sabah (0.1 km), Jesselton Point (0.3 km), and Signal Hill Observatory Platform (0.3 km).
What are some of the property amenities at Hyatt Centric Kota Kinabalu?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hyatt Centric Kota Kinabalu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Centric Kota Kinabalu?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Centric Kota Kinabalu?
Yes, valet parking is available to guests.
What are some restaurants close to Hyatt Centric Kota Kinabalu?
Conveniently located restaurants include El Centro, Chilli Vanilla, and Nook Cafe.
Are there opportunities to exercise at Hyatt Centric Kota Kinabalu?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hyatt Centric Kota Kinabalu?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Centric Kota Kinabalu offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hyatt Centric Kota Kinabalu?
The staff speaks multiple languages, including English, Chinese, Dutch, and Malay.