Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel

Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel

Queen bed
Traveller (387)
Room & Suite (56)
Fried rice from signal hill restaurant
Dining (26)
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Avg. HK$404 /night, 11/11 - 11/12
HK$599
per night
HK$475
per night
HK$350
per night

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About

4.5
#5 of 123 hotels in Kota Kinabalu
4.6 of 5 bubbles
Location
4.8 of 5 bubbles
Rooms
4.6 of 5 bubbles
Value
4.9 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The pioneer IHG hotel in East Malaysia, Holiday Inn Express Kota Kinabalu City Centre is the smart choice for travellers looking for comfortable and hassle-free stays in Sabah, Malaysia. Located in the city centre of Kota Kinabalu, the hotel is a 13-minute drive from Kota Kinabalu International Airport, and within short walking distance of shopping malls, bustling markets, local attractions and activities. Enjoy restful sleep with high-quality bedding and a choice of soft or firm pillows in the hotel's 250 contemporary twin- or queen-bedded rooms. Families may also opt for rooms with sofa beds that can accommodate up to three guests. Amenities and facilities cover everything a traveller needs - Free Express Start Breakfast or a Grab & Go option, free and fast Wi-Fi, coffee- and tea-making facilities in every room, a 24-hour gym, a Business Centre, a self-service launderette, a 12-person meeting room, and beverages and light meals available at the Great Room.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Boating
Diving
Kids stay free
Children's television networks
Paid private parking on-site
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Vending machine
Hiking
Snorkelling
Bowling offsite
Canoeing offsite
Walking tours
Water park offsite
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Chinese, Indonesian, Malay
Hotel links

Location

No. 1 Jalan Tunku Abdul Rahman, Sabah, Kota Kinabalu 88000 Malaysia
4.5
4.5 of 5 bubbles491 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Holiday Inn Express Kota Kinabalu City Centre earns high marks for its spotless rooms and public spaces, with guests often noting the hotel's overall cleanliness. While its comfortable and modern rooms are well-regarded, a few visitors have mentioned occasional maintenance issues. The hotel's welcoming atmosphere and attentive staff contribute to its tranquil charm, although there have been rare mentions of service delays. Despite some inconsistency in breakfast and amenities, the hotel is lauded for its value, offering reasonable rates and a prime location that provides easy access to Kota Kinabalu's attractions.
Location
Convenient
Atmosphere
Tranquil
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Satisfactory

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491Reviews3Q+A51Room tips
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Detailed Reviews
Lole W wrote a review May 2023
Hong Kong, China
+1
Hotel's Favourite
5.0 of 5 bubbles
My flight landing on 7pm , take airport taxi with cost RM30 ( airport price ) is only 10-15min from airport to hotel.
Front Desk so helpful and fast for check in.
We get room for 3 of us ( one is roller sofa bed )
Breakfast is not Bad for budget hotel.
Staff really nice to us
And most great is , they have Laundry Room on 1st floor ( put inside RM5 coin , u can change there is have machine changing coins )

Walkin distance go to food market in nite time ( behind Hotel Hilton )
I Should be back if go travel Sabah

Ps. Take Grab for order taxi online cost you around RM5-6 of you wanna go to Kedai /KK Mal / Suriah Mall
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alvin Chua, Owner at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Responded 30 May 2023
Dear I0Iew, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support. Yours sincerely, Alvin Chua
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puspanathan wrote a review Sept 2022
Penang Island, Malaysia
5.0 of 5 bubbles
This is a spanking new hotel. We stayed overnight 13/14/9 and then 4 nights between 17 to 21/9. The service by the staff is excellent. They obviously have been trained well to be polite and helpful. Never had a sorry we can’t help you with that. The hotel is very conveniently located between the airport and the city. Less than 10 minutes either way. They have a new concept of providing breakfast with every room so you are not ambushed to be asked your room number every time you walk in for breakfast. Being an express format their range of service is abbreviated. They do not have room service but you can go down and order dine in or take away a good range of food. Later in the night if you still need food there is a vending machine with basic food like cup noodles and cookies. There is even a self service laundry on the first floor but here lies my first complaint. Their washing machines were great and they washed 4 days of laundry in 25 minutes but during our entire stay of total 5 days they couldn’t get the dryers to work. I am afraid their person in charge of machinery need to get better and more reliable machines than Electrolux. Another point of complaint was their computer station which was well equipped with iMac was totally let down by a non functional HP printer but Hafiz night manager was very helpful by printing my flight tickets for me. We had an easy and cordial check by Norziani very late at night almost 1 am. I was pleasantly surprised they can handle such late check ins so late in the morning. Also Alfons was so helpful in handling my accounts settlement in a jiffy.
The have the usual things they give you like toiletries and even tell you to ask for other things you need. The other usual things like safe and iron and board is provided. Overall this was a very pleasant stay and I would certainly be very happy to check in again in the near future
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Take the higher rooms. Quieter in the mornings. You can ask for extra bath mats as the floor get...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Responded 22 Sept 2022
Dear Puspanathan, We are delighted to note that the Service of our Team was the highlight of your experience with us. It is always gratifying to learn that our guests appreciate the efforts of our Team. We are pleased to note that you also enjoyed the hallmarks of the Holiday Inn Express Brand which aims to offer all our guests a hassle-free experience with comfort & convenience at a great location and a great value price. Thank you for taking the time to share your feedback and for recommending us. Your comments will be shared with the entire Team including Hafiz, Norziani, Alfons and motivate us to continue delivering our best. Thank you also for your constructive suggestions regarding the DIY Laundry & Business centre. It is feedback such as yours that help us to improve where we lack & keep up what we are doing right. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Bobby T wrote a review Oct 2022
Kuala Lumpur, Malaysia
4.0 of 5 bubbles
Holiday Inn Express KK was one of the best choice made for accommodation if you are travelling to KK for business.. The rooms are nicely design (modern contemporary) and the location of the hotel is fantastic and easily accessible should you need GrabCar services to chauffeur you around.

The breakfast spread in the F&B outlet was quite decent to be honest. Good variety to dine on. The staffs were quite friendly and accommodating during the stay. I would reckon to be one of the top 10 hotels in KK. I love the lobby area which is spacious while waiting to check-in or waiting for your ride to go out.

The only thing to improve would be the water pressure for the shower seems to be quite low and it took sometime to shower which was expected to be much stronger.
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Date of stay: October 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Responded 15 Oct 2022
Dear Bobby T, Thank you for taking the time to write such a positive review of your experience with us & for recommending us. We are delighted to note that you had a great stay with us. We aim to offer a hassle-free stay with comfort, security & convenience at a great location and at a great value price that includes free bites & free bytes to all our guests. Thank you for choosing to stay with us and for your positive comments about the Hotel location, rooms, F&B choices and above all, the Service of our Team. Please be assured that we will look into the water pressure issue and take active steps to resolve this. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us ! Best Regards, Najeeb Kurungottu General Manager
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Samuel Tay MY wrote a review Apr 2021
Kota Kinabalu, Malaysia
5.0 of 5 bubbles
Staying here again after 3 months. The room is clean and tidy. The staffs are friendly especially Faizullah and Addy, always attentive and keep the room clean and fill up the amenities. The breakfast is good too, but can be better if more variety of food is offered. The front desk receptionists are very friendly and polite, always greeting the guests. Definitely will be staying again soon.
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Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Responded 21 Apr 2021
Dear Samueltaymingyung, We are delighted that you chose to stay with us again and that you really enjoyed the clean rooms, amenities, Breakfast and above all, the service of our Team. We will definitely consider taking your suggestions on-board and share your kind comments with our entire Team including Faizullah and Addy. Thank you for sharing a review of your experience with us and for choosing to stay us again. We hope to bring joy & satisfaction during all your future stays with us! STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
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Jin wrote a review Jul 2022
4.0 of 5 bubbles
Enjoyed my stay here with a comfy room with a nice, soft bed. Overall room is kept clean and room is also well lit and WiFi is provided with pretty good speed although some devices would have difficulty connecting (Chromecast, Nintendo Switch). Breakfast is provided with a decent spread.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eunice Teng, Marketing at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Responded 1 Aug 2022
Dear Jin, We are delighted to note all the highlights of your experience with us. It is always gratifying to learn that our guests appreciate the efforts of our Team. Thank you for taking the time to share your feedback and for recommending us. Your comments will be shared with the entire Team to motivate us in our continuous effort to delivering the best standard of hospitality. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us! Best Regards, Eunice Cluster Marketing and Communications Manager
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Jay S wrote a review Sept 2022
5.0 of 5 bubbles
The housekeeping service guy, his name is Azuan, is very attentive to needs, provided sufficient supply replenishment and listened that I prefer chamomile tea instead of green tea, so he made sure the room is well-stocked. He cleaned the room fast but thoroughly.
Overall, the hotel check-in, food, room quality exceeded my expectations.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Responded 22 Sept 2022
Dear Jpsaludes, We are delighted to note that the Service of our Housekeeping Team was the highlight of your experience with us. It is always gratifying to learn that our guests appreciate the efforts of our Team. We are pleased to note that you also enjoyed the quality of the rooms, the ease of check-in & the food choices. Thank you for taking the time to share your feedback and for recommending us. Your comments will be shared with the entire Team including Azuan and motivate us to continue delivering our best. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
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DayTrip175736 wrote a review Apr 2021
Sandakan, Malaysia
5.0 of 5 bubbles
value for money, extremely clean, Staff are helpful and friendly. Except opinions from clients without hesitation.
Location of hotel is perfect and easy to excess from traffic jam. Parking of vehicles is very convenient.
Asian and western choices of breakfast available.
Self service of lundary is also convenient at any time. Room safety gear are also provided. Room are are superior and quality of bed, comforter are also quality to meet my body posture of sleeping.
TV Entertainment of various choice is another value for me to kill the time.
bathroom with high pressure water is perfect, with refilling bath gel to save cost and enhance environmental friendly.
A small refrigerator and electronic safe are extra value to meet my needs.
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Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Responded 6 Apr 2021
Dear DayTrip175736, It is our pleasure to note that you enjoyed your stay with us especially with regards to the Hotel location, rooms, bedding, in-room amenities, cleanliness, Breakfast choices, DIY laundry services, value for money and the service of our Team. Your kind comments will be shared with our entire Team and this will go a long way in motivating the Team to continue offering quality service to all our guests. Thank you for posting your review and we look forward to welcoming you again in the near future! STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
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Izzul naim wrote a review Aug 2021
5.0 of 5 bubbles
Very friendly and helpfull staff. Tidy and comfortable room. The best part is food that thier serve at express cafe and bar. So delicious. This hotel also serve slef service laundry which the visitor no need to go outside during this pendamic
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Responded 23 Aug 2021
Dear Izzulnaim, It is a delight to learn from your review that you enjoyed the delicious food, comfortable rooms, DIY services and service at the Hotel Cafe&Bar. Your comments will be shared with our entire Team including Chef Larry and this will keep us motivated to continue offering quality service to all our guests. Thank you for sharing a review of your experience with us. We look forward to serving you again! STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
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Mr.Chong wrote a review May 2021
5.0 of 5 bubbles
I'm having nearly a month of cozy stay in this new hotel for the first time (from 11 Jan to 6 Feb). I was amazed on being well treated by theirs well trained of customer service and it was quite professional compared with other hotels which I had ever stayed before. I am sincerely thanks to those staff who have gave me warmth customer service (special thanks to Ms.Trefosa, Mr.Ellen, Ms.Ellay and so on).

The room was spacious, great interior deco with clean fresh room. The water supply is strong and hot in time for my enjoyable bathing. The wifi signal is strong and fast internet surfing.

Thanks to the room cleaner especially Mr.Arif for supplying my need and also able to done make up my room on time for me to return for rest.

It was really a satisfied breakfast although during MCO 2.0 period and I only could enjoy it in a room instead of sitting at dining area with buffet style .Besides, the gym room was also closed due to mco, it was really a sigh.

Anyway, there is one point should be improve which is the parking ticket machine at entry and exit points should have a shelter on top of it to protect users from getting wet during hand access. I am having really bad experience of it during raining cats and dogs.

Lastly, I definitely would come back again and recommend my friends to enjoy the stay.

Best regards,
Mr.Chong
(Malaysia)
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Date of stay: January 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Responded 9 May 2021
Dear Wcmjklein, We are pleased to note that you really enjoyed your month-long stay with us, particularly the spacious rooms, cleanliness, decor, water pressure, Wi-Fi speed, Breakfast choices and the Service of our Team. It is feedback such as yours that helps to improve where we lack and keep up what we are doing right. Your kind comments will be shared with the entire Team including Trefosa, Ellen, Ellay and Arif helping us to stay motivated in delivering the best service to our guests. Thank you for sharing a review of your experience with us and for recommending us. We hope to bring joy & satisfaction during all your future stays with us! STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
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Dominic wrote a review May 2022
5.0 of 5 bubbles
Checked into this hotel for the first time. Impressed by the minimalist layout of the foyer with a touch of vibrancy colors here and there. The room is ok. Comfy, could be a bit bigger but no complaints. Very clean and shower water pressure is good. My floor was quiet which I really needed after a long day out. Housekeeping was good, room was kept cleaned daily. Additional requests were always promptly done, less than 10 mins after the call to the reception. Azuan is one of the housekeeping staff whose service and smile makes a hard day worthwhile.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Responded 19 May 2022
Dear Dominicp957, We are delighted to note that the Service of our Team was the highlight of your experience with us. It is always gratifying to learn that our guests appreciate the efforts of our Team. We are pleased to note that you also enjoyed the Hotel decor, comfortable rooms, the cleanliness, water pressure in the shower & the quiet ambience. Thank you for taking the time to share your feedback and for recommending us. Your comments will be shared with the entire Team including Azuan and motivate us to continue delivering our best. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
Read more
Report response as inappropriate
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…
nylee1 asked a question Mar 2023
Euless, Texas9 contributions
How fast is the wifi from your room?
Answer from Budin NJ
Kuala Lumpur, Malaysia88 contributions31 helpful votes
Apologies, same here, not sure its 5G.
Navigate34522078288 wrote a tip Oct 2024
4 contributions
5.0 of 5 bubbles
"They have restaurant and coffee shop! Its just they dont have the room service option."
Read full review
Nur wrote a tip Sept 2024
Nepal2 contributions
5.0 of 5 bubbles
"Everything is good"
Read full review
Ng M wrote a tip Sept 2024
1 contribution
1.0 of 5 bubbles
"Bring your own noise reduction headset in case your neighbour are noisy"
Read full review
Susan Y wrote a tip Sept 2024
1 contribution
5.0 of 5 bubbles
"It is walkable to the city centre/Sunday market, about 15-20 minutes maybe. Breakfast is included and they are one of the best in KK."
Read full review
Rama N wrote a tip Jul 2024
1 contribution
5.0 of 5 bubbles
"Avoid taking grab to Jesselton during peak hours. Heavy traffic."
Read full review
…
Not the right property for you?
There are more places to choose from in the Kota Kinabalu area.
PRICE RANGE
HK$451 - HK$568 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
250
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN EXPRESS KOTA KINABALU CITY CENTRE, AN IHG HOTEL - Updated 2024

Frequently Asked Questions about Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Which popular attractions are close to Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel?
Nearby attractions include Mamutik Island (0.1 km), Weston Wetland Park (0.2 km), and Sabah State Mosque (Masjid Negeri Sabah) (0.1 km).
What are some of the property amenities at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel?
Conveniently located restaurants include Urban Kitchen, On22 Restaurant, and Welcome Seafood Restaurant.
Are there opportunities to exercise at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Does Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel have airport transportation?
Yes, Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Kota Kinabalu.
Are any cleaning services offered at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
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