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IOI Resort City Sepang Utara, Putrajaya 60520 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1163)
Room & Suite (314)
Dining (177)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Putrajaya Marriott Hotel
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 12 hotels in Putrajaya
Location
Cleanliness
Service
Value
Travellers' Choice
The hotel has 380 elegant and spacious guestrooms, 73 Executive rooms and 35 exclusive suites. All rooms are regulated by international standards with the Revive(R) Bedding Collection of soft, silky, 300 thread count sheets, custom sheeted duvets, fluffy pillows and extra soft mattresses. All rooms feature a colour television with satellite channels, IDD telephone, Internet access, personal in-room safe, steam iron and ironing board, and bathrooms with a separate bath tub and glass shower cubicle.
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Room & Suite (314)314
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Valet parking
Wifi
Hot bath
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kids club
Kids pool
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Electric kettle
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
English, Chinese, Malay
Hotel links
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Location

Full view
57Somewhat walkable
Grade: 57 out of 100
42Restaurantswithin 1 km
1Attractionwithin 1 km
1,217Reviews16Q+A100Room tips
Traveller rating
  • 511
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  • 194
  • 82
  • 69
Time of year
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Popular mentions
Brema Latha wrote a review 13 Apr
2 contributions1 helpful vote
From room 904. Arrived on 9th April 2021. We chose this hotel thinking that they will provide a quality service. But you fail terribly. So much of complaints for our stay. I will definitely not recommend this hotel for anyone choosing premium package for quarantine facility. 1. On arrival, cold and spoiled food placed outside of our room. 2. Your operators does not know how to speak to hotel guests. Pricilla and Patricia you may leave this job if you do not know how to handle hotel guests. One of them told will return my call in 2 minutes but no return call even after 2 hours. Another one said will ask Duty Manager to speak to us which did not happen. 3. On day 5, you served us 2 slices of toast bread for breakfast with no sides. When we called, you said food menu is decided by your chef. I wonder what kind of chef who will serve only toast bread with no sides. 4. That same afternoon, you served us sandwich for lunch. 5. On that night, 13th April, dinner was not served even at 8pm, whereby on previous days dinner was served at 7pm. When I called to check ,your unprofessional operator said it’s in progress even though I said my 2 kids are hungry. No sorry or courtesy call to inform about food. Do you think we are staying for free? I’m paying RM520 per night for this stay. And you charge RM100 for 3 extra meals just for a bread for breakfast and lunch? You may withdraw as a Premium Quarantine Facility if you can’t deliver a good service or might just opt to Standard Package Quarantine Facility. That would fit you more for this terrible services. You are a disgrace for Marriott Group and have tarnished the good name Marriott has. I hope someone would read this and give me an answer.
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote
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YWC wrote a review 5 Apr
1 contribution3 helpful votes
I selected this hotel as my quarantine hotel because of the location which is nearest to my own. On the first day itself already get disappointed as the check in was not well organized. I made a clear request in email, as well as emphasized during the check in process, I need a king-size bed room but I only got what I wanted after complaining. As it was already about 4pm (over the hotel specified lunch period) I requested some simple serving of fruit or cookies as I didn’t had my lunch during the journey. Surprisingly I was served a “lunch box” but it was cold. It is a common sense to just heat it up in the microwave before serving? I dare not take it as to avoid any stomach problem and feedback to the hotel. I received my dinner around 7.30pm despite requested to be served earlier as lunch was not taken. Again it was cold (cold chicken chop??). Despite spoken and requested directly to the staff who is sending the food, needless to say all the meals I am receiving until today (2nd day of my quarantine period) are all served in cold. I really could not understand why and what happen!! I have been asking myself is this really Marriott standard? Or is this a new way of living? What is the risk of stomach ache and/or other unnecessary complication during this period? In my experience, this is not a simple individual problem but a management problem (Process? Procedure? Resources?...etc) and/or leadership problem (Expectation setting? Attention?...). The hotel leadership team has to seriously look into it. I wish the hotel management has a chance to see this comment as I don’t know who else I can ask for attention and help. I was also thinking of writing directly to Mr Simon but back off. If there is valid reason for sending cold meals, kindly respond to me and I should be able to accommodate any reasonable excuses. Last but not least, kindly improve this food serving problem. Thank you.
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Date of stay: April 2021Trip type: Travelled solo
3 Helpful votes
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Fairuz wrote a review 4 Apr
Kajang, Malaysia94 contributions5 helpful votes
+1
I stayed at Putrajaya Marriott for the Work & Stay Pass and it was such a pleasant stay. The hotel is not brand spankin' new, and to a certain extent it shows in the condition of the furnitures in the room. However to be fair, to say that they're in bad condition is not exactly right as well. The bed is comfortable & their pillows are so comfortable (i'm not a fan of plushy down pillows so firm foam pillows are my favorite). The toilet comes with full set of toiletries & amenities which is excellent. What i like the most about the hotel is the food. All the meals that I had at the hotel have been excellent. I ended up having my lunches there too. While they dont come with a million items on their menu, the ones that i ordered so far have all been very tasty and their prices are great too. And, as in-house guest, you're entitled to 30% discount on F&B. Thats perfect! One thing that I'd like to recommend for improvement is the service level of their front desk staff. Ok, their service is not bad at all, but its definitely not at the level of an international brand name hotel yet. Hope to see them making this improvement during my next visit.
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Date of stay: March 2021Trip type: Travelled solo
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Responded 1 week ago
Dear Valued Guest, Thank you for your kind feedback and recomendations during your stay with us. Best Regards
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Beh W wrote a review Mar 2021
Bangkok, Thailand12 contributions13 helpful votes
1) First bad experience of all I order a limousine from airport to hotel. I waited 1 hour for the driver to arrive at KLIA. 2) Room quality were bad. May areas of the room were chipped and old. Wallpaper were torn due to wear and tear. 3) Check in need to wait for receptionist to arrive. Minimum 15 mins. 4) Lunch time they screwed my lunch during quarantine and waited till 1.45pm. Food were cold and tasteless and a-lot of rice. Not as same as advertise. 5) Check out was schedule early at 9.30am but they screw it up. there is no phone at check out point and i need to get back to room and call back receptionist. 6) Check out at 10.15 7) After check out i had a better look at the hotel. It was really slim on staffing. Need to wait to put my baggage and no staff at concierge. this hotel need to buck up. The food quality need to improve. If you need to pay for PREMIUM service i highly do not recommend this hotel.
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Date of stay: March 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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Responded 1 week ago
Dear Valued Guest, Thank you for your kind feedback and recomendations during your stay with us. Best Regards
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Sid5515 wrote a review Mar 2021
Bangi, Malaysia736 contributions56 helpful votes
+1
Been here for several occasion but not staying here until for this quarantine purposes. Chose this hotel for premium quarantine package as it is listed in NADMA list, located outside Kuala Lumpur and closed to my house. Room provided is spacious, with 1 long sofa bed and 2 queen bed, enough for me to do some physical exercise or even family with kids. Spare towels and bedsheets already provided as no direct contact with hotel staff along that period. Plenty of drinking water, coffee, tea and sugar also there, enough to cater for 1 week duration. Wifi connection also excellent, as I'm continue working along that time. Meals delivered 3 times a day varied from local, oriental and western, each with main course and also dessert/ fruits.
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Date of stay: February 2021
Location
Service
Trip type: Travelled on business
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Responded 1 week ago
Dear Valued Guest, Thank you for your kind feedback and recomendations during your stay with us. Best Regards
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PRICE RANGE
US$46 - US$70 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott putrajaya hotel putrajaya, putrajaya marriott
LOCATION
MalaysiaWilayah PersekutuanPutrajaya
NUMBER OF ROOMS
488
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Frequently Asked Questions about Putrajaya Marriott Hotel
Which popular attractions are close to Putrajaya Marriott Hotel?
Nearby attractions include IOI City Mall (0.8 km).
What are some of the property amenities at Putrajaya Marriott Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Putrajaya Marriott Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Putrajaya Marriott Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Putrajaya Marriott Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Putrajaya Marriott Hotel?
Conveniently located restaurants include Zest Restaurant, Midori Japanese Restaurant, and Latest Recipe.
Are there opportunities to exercise at Putrajaya Marriott Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Putrajaya Marriott Hotel have an airport shuttle?
Yes, Putrajaya Marriott Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Putrajaya Marriott Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Putrajaya Marriott Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Putrajaya Marriott Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.