Reston Hotel
Sea Road - Maameltein, Jounieh 1200 Lebanon
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About
#2 of 31 hotels in Jounieh
Location
Cleanliness
Service
Value
Located 20 km from Beirut International Airport,few minutes from Casino du Liban, Telephrique and Jounieh down town. This luxurious beachfront hotel features spacious rooms and suites lying on the famous Gulf of Jounieh.Reston Hotel provides esteemed guests with airconditioned rooms along with satellite TV, minibar and work desk each simply furnished according to highest modern style and comfort International standards.A buffet continental breakfast is available at Reston Hotel’s restaurant lounge, reached through marble vast hallways.24-hour reception is available to guide, assist in any request or excursion planning, even can arrange airport pickups and drops.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Car hire
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Mid-range
Location
59Somewhat walkable
Grade: 59 out of 100
23Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
Sea Road - Maameltein, Jounieh 1200 Lebanon
Getting there
Car HireSee all Jounieh car hire
110Reviews1Q+A16Room tips
Reviews
Traveller rating
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I had a great time in reston hotel. Staff was very friendly and helpful, hotel is very clean and breakfast was extensive and delicious. Everything was excellent and I would definitely recommend this hotel.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My family and I want to thank everyone who made our stay great. Anthony, Rebecca, Rabih, Ghassan, Emmanuelle, the doorman, sorry for those we forgot the name. You are truly an asset to this hotel and you made our stay very enjoyable and we truly felt at home. We will not forget and make sure to come say hello next time we come to Lebanon! The rooms are big and clean with nice views over Jounieh. The hotel has a nice swimming pool open 24/24, perfect fora night swim! The only bad experience we had is because of Firas, the F and B "manager". We stayed 3 weeks in the hotel and he made us pay for one small food that we took outside of the breakfast time. When we took the food, he didn't tell us that he would make us pay it, which is deeply unprofessional. You should be ashamed of this attitude. You truly know nothing about hospitality.…
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very clean and friendly staff. Nice lovely suit on sea view. Nice design. I hope anybody want to come lebanon stay in this hotel and try it. Reception very lovely and friendly. Despite all they good price
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
XSDARKLORD wrote a review Jan 2022
Ramallah, Palestinian Territories749 contributions122 helpful votes
+1
I wanted to say "good" because I felt this place has seen better days, but my review has to reflect the current status, and it was clear that the current economic crisis did not help Reston keep up with the times. It is still a nice place to stay, though. The location is good, and the staff is friendly. The rooms and bathrooms need more cleanliness and maintenance. The lobby is so nice and comfortable, and again, I commend the staff.
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Date of stay: January 2022Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip: Choose seaside
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We decided to choose the valentine's offer at the Reston hotel. The reception was good but took a little bit of time to get the room. The room was nice and cozy with a sea view and some decorations as shown in the picture. We do not recommend the Gym because all the machines are really old and overused as shown in the picture, the treadmill belt slips and could kill you. My wife asked room service for a stick of 3 in 1 Nescafe and we were charged 12000lbp=8$ for it. It costs 250lbp=0.17$. We asked why a 4 stars hotel doesn't provide nescafé in the room, they replied that they only give tea. The next morning we asked room service if we can get turkish coffee with our breakfast and they got it for us for free. The worst was when we decided to take a shower after the Gym, the body lotion and the conditioner were already used and half empty (seen in the picture). At the end, we really had a good time despite these issues. Everything can be accepted but the lotion issue is really disgusting. So if you don't care about those things, go for it.…
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joseph B, Front Office Manager at Reston Hotel
Responded 18 Feb 2020
Dear Mr. Alain, Thank you for reviewing Reston Hotel on Trip Advisor We are pleased to notice that your stay with us was quiet satisfactory despite some issues that you have mentioned and that we have taken into consideration for rectification and improvement Kindly allow me to clarify the issue of the body lotion and conditioner bottles and assure you that they are not used before. The problem is caused by a production defect from the country of origin and our purchasing manager has contacted the supplier immediately to change the entire stock as soon as possible We sincerely apologize for any inconvenience caused and we surely wish to welcome you with us in the near future Meanwhile we remain at your entire disposal for any inquiry or request you may need Regards, Joe Bou Khalil Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I have to start by saying the staff are excellent, nothing is to much of a problem and when mistakes are made it's rectified with speed. My room was an excellent a size with good sized balcony overlooking the sea. Fruit bowl on arrival with fresh bottled water every day. Unfortunately I found the bed a little uncomfortable but I am quite fussy, liking a soft supportive bed. The bathroom had a Shower only which had a tendency to back up if you spent to long I'm there and a few loose items like flexible Mirror and toilet roll holder. But on a whole still no big problem. Food in the hotel is of an excellent standard both room service and restaurant. However the breakfast selection is just a little on the plain side, not a big enough hot selection for my taste, although the egg station omelettes were delicious. Would have no problem in going back to the Reston …
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Quest10989463524, Guest Relations Manager at Reston Hotel
Responded 12 Feb 2020
Dear Guest, Thank you for reviewing Reston Hotel Jounieh, We are pleased to notice that your overall score was satisfactory and our services wee up to your expectations we have taken your comments regarding our bathrooms and breakfast into consideration and the concerned department heads are informed in order to take actions accordingly We are looking forward to welcome you back at Reston Hotel, Meanwhile we remain at your disposal for any further request you may need Regards, Guest Relations Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly personal, mid sized rooms, frequent waiting for the elevator(one for each of the two bidings). If you are more than 1,79 cm taller the 1,80 long bed may be not optimal for sleeping. Dinner and breakfast OK
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Quest10989463524, Guest Relations Manager at Reston Hotel
Responded 6 Jan 2020
Dear Mr. Cesare, Thank you for taking the time to review Reston Hotel following to your stay with us We are pleased to notice that you enjoyed the good service of our staff. We apologize for the frequent waiting for the elevators and we will make sure to find some solutions to avoid this problem in the future Please do not hesitate to contact us for any future request you may need as we sure look forward to welcome you back with us very soon Regards, Guest Relations Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Reston Hotel for our 1st wedding anniversary and it was really perfect The room which was exceptionally clean was upgraded to a suite and nicely decorated with red petals. The staff at the reception were very courteous and helpful and helped us with all our needs The breakfast was so rich and tasty Simply the perfect hotel to stay in I will recommend it to all my friends And family
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Quest10989463524, Guest Relations Manager at Reston Hotel
Responded 6 Jan 2020
Dear Mrs. Marleine, Thank you very much for your positive review We are pleased that you enjoyed our hotel and our services were up to your expectations We wish you years of happiness and good health for you and your partner and we hope to accommodate you in the future for all your special occasions Please do not hesitate to contact us for any request you may need Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is beautiful and there is an amazing free playground for babies and children. The breakfast was ok but the staff were very helpful. We came as a family with a 1 year old baby and we spent an amazing vacation there.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Quest10989463524, Guest Relations Manager at Reston Hotel
Responded 6 Jan 2020
Dear Mrs. Keyrouz, Thank you very much for taking the time to review Reston Hotel on trip advisor we are very pleased to notice that your stay was satisfactory and our services were up to your expectations we are looking forward to welcome you back among us, meanwhile we will be at your entire disposal for any future inquiry or request you may need Regards, Guest Relations Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Spent a few nights here. Staff were extremely helpful in arranging a taxi from Beirut, very good pricing. Sarel was fantastic in arranging transport and excellent communication skills. Sarel was our standout employee. She helped us in every possible way, her English was perfect. The rooms were large and modern. Few negatives, outdoor chair was broken, air con was stuck at freezing temperatures, rooms were cleaned after 2pm. We broke a glass accidentally and it wasn’t replaced. Tea and coffee weren’t replenished. View was pleasant. Breakfast was plentiful but lacked flavour. We found all the pastries tasted bland, the sweet selection was dry and didn’t have much flavour. But there was fresh fruits, juices etc Staff were extremely friendly and helpful. Breakfast staff ensured we were looked after. Egg station was nice as we hadn’t experienced that in Lebanon. Front desk staff were helpful and English proficient. Their taxi service was quick and fast, Joe was very nice and charged fair prices. I would recommend this hotel and would visit again …
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Date of stay: September 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chadyab1, Guest Relations Manager at Reston Hotel
Responded 15 Oct 2019
Dear, Thank you for choosing to stay at Reston Hotel. We are delighted to read that you enjoyed your stay with us and that the staff service, the amenities and the location were to your satisfaction. Kindly rest assured that your comment will be for sure taken into consideration in order to enhance the services for your future visit. We hope to see you again very soon! Reston Hotel Management,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$80 - US$89 (Based on Average Rates for a Standard Room)
LOCATION
LebanonMount Lebanon GovernorateJounieh
NUMBER OF ROOMS
47
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Frequently Asked Questions about Reston Hotel
Which popular attractions are close to Reston Hotel?
Nearby attractions include Bobby Blue Beach Bar (0.9 km).
What are some of the property amenities at Reston Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Reston Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Reston Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Reston Hotel?
Conveniently located restaurants include Margherita Pizzeria Del Quartiere Dal 1959, Makhlouf Sur Mer, and Maracas Tequila Bar.
Are there opportunities to exercise at Reston Hotel?
Yes, guests have access to a pool during their stay.
Does Reston Hotel have airport transportation?
Yes, Reston Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Reston Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Reston Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Reston Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.