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2-15-1 Inaho, Otaru 047-0032 Hokkaido
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Traveller (312)
Room & Suite (203)
Dining (107)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#3 of 24 in Otaru

See why so many travellers make Authent Hotel Otaru their hotel of choice when visiting Otaru. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

As your “home away from home,” the hotel rooms offer a refrigerator and air conditioning, and getting online is easy, with free wifi available.

Guests have access to 24 hour front desk, room service, and a gift shop while staying at Authent Hotel Otaru. In addition, Authent Hotel Otaru offers a sauna and a lounge, which will help make your Otaru trip additionally gratifying. And, as an added convenience, there is paid private parking available on-site.

For those interested in checking out popular landmarks while visiting Otaru, Authent Hotel Otaru is located a short distance from The Site of Temiya Line (0.2 mi) and Suitengu (0.4 mi).

While visiting Otaru, you may want to try some tapas at one of the nearby restaurants, such as Ichinoya.

Should time allow, Otaru Canal, JR Otaru Station, and Otaru Art Base are some popular attractions that are within walking distance.

We’re sure you’ll enjoy your stay at Authent Hotel Otaru as you experience all of the things Otaru has to offer.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Banquet room
Meeting rooms
Car park
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Vending machine
Baggage storage
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air purifier
Air conditioning
Room service
Flatscreen TV
Hair dryer
Bottled water
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Smoking rooms available
Good to know
Languages Spoken
476Reviews4Q+A10Room tips
Traveller rating
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Marco Grava wrote a review Feb 2020
Rome, Italy834 contributions425 helpful votes
When I booked this hotel I was not impressed by the way it looks from the outside and overall paid very little attention to it as I was bound to spend just one single night here. When I arrived I was pleasantly impressed; the inside looks very nice, much better that the anonymous outside. Rooms are spacious and very clean, the location is great, close enough to the old railway and the canal (which is exactly where I wanted to go) without being in the middle of the most crowded places. Service is very attentive and the place also features a small shop, a cafeteria and other public spaces where you can sit back and relax. It was a pleasant surprise.
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Date of stay: February 2020
Response from 斎藤 英伸, 支配人 at Authent Hotel Otaru
Responded 27 Feb 2020
Thank you very much for your review. We are glad you stayed comfortably in Our Hotel. We are deeply obliged to you for your kind compliments. Your favorable comments has warmed our hearts and we will strive for excellence in our service. We look foward to welcoming you back at the Authent Hotel Otaru.
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Xexplorer wrote a review Feb 2019
Singapore, Singapore1007 contributions337 helpful votes
A centrally located mid-size hotel. Room and facilities were well maintained, clean and in tip top condition. Service was efficient, precise and polite. It has a small onsen in the basement and entrance is 300yen per day per adult. Good location: 3 minutes walk to Otaru Sushi Street, 7 minutes walk to Otaru Canal,15 minutes walk to Sakaimachi-Dori. Had not tried the food so cannot comment. It was a pleasant stay.
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Date of stay: October 2018
Trip type: Travelled
Response from Authent27-8100, フロント オフィス マネージャー at Authent Hotel Otaru
Responded 14 Feb 2019
Dear Xexplorer, Thank you for your review. We are glad that you had a pleasant stay with us at Authent Hotel Otaru. We look forward to seeing you here soon on your next visit to Otaru.
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Jbond077 wrote a review Feb 2019
Bintan Island, Indonesia474 contributions80 helpful votes
Walking distance from the Otaru JR station, this family friendly hotel has a very nice bakery and walking distance to most sights at Otaru e.g Orgel Museum, Canal etc. The hotel serves a very delectable Japanese breakfast!
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Date of stay: December 2018Trip type: Travelled
Response from Authent27-8100, フロント オフィス マネージャー at Authent Hotel Otaru
Responded 14 Feb 2019
Dear Jbond077, Thank you for your review. We are glad that you enjoyed your stay and breakfast with us. We look forward to seeing you here again on your next visit to Otaru. Thank you
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Jonnotheskier wrote a review Jan 2019
Perth, Australia43 contributions29 helpful votes
The staff are amazing; nothing is too much trouble for them. I was very happy with my room, although the view was mostly a huge concrete wall. I used the Onsen a couple of times and it is very good. Not natural hot water, but who cares? The temperature was very good - challenging even! I didn't eat in house other than breakfast, (very decent buffet selection) because the restaurant prices look scary, and there is a great deal of cheap options in the area. Location is excellent, not far from the train, busses right outside, and walking distance to all the main downtown area.
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Date of stay: January 2019
Trip type: Travelled
1 Helpful vote
Response from Authent27-8100, フロント オフィス マネージャー at Authent Hotel Otaru
Responded 27 Jan 2019
Dear Jonnotheskier, Thank you for leaving a review here for us. We are glad that our staff were at your service and you enjoyed your stay with us. There is nothing more important to meet our guests' expectations and assist them all we can during their stay. We are striving to make Authent Hotel Otaru the Home away from Home for all our guests visiting Otaru. We are looking forward to welcoming you back to Otaru again on your next ski trip here. Thank you
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Kyu wrote a review Dec 2018
Melbourne, Australia4 contributions1 helpful vote
Start off by saying that the staff in this hotel where unfalliable. Amazing attitude and presence gave the hotel an overall good vibe. The bad points: - Price. Honestly not worth the price of ¥9300 per person. Rooms were nice but pretty ordinary, hotel did not have a gym, pool or entertainment area which I would personally expect for that price. - Uninformative. We were not informed at the time of booking that the use of the public baths comes at an extra cost. This is borderline deceptive, the hotel has the responsibility of letting its guests know that they have to pay extra to use the baths. The on- sen was not amazing by any means, would have spent that money wisely elsewhere. -Too formal- Could not wear hotel provided slipper to breakfast. I am not a peasant who comes to a breakfast buffet showering soot everywhere, but being told to go put on my shoes ( only had thick snow boots ) for breakfast was uncomfortable and just very annoying. These aren't major points of disuation for most, but will not be staying there again.
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Date of stay: December 2018Trip type: Travelled
1 Helpful vote
Response from Authent27-8100, フロント オフィス マネージャー at Authent Hotel Otaru
Responded 25 Dec 2018
Dear kyuloving, Thank you for your comment. First of all, we would like to apologise for any inconvenient caused during your stay with us. Our public bath is chargeable at 300yen per night for multiple usage. In order to provide the best deal to our guests, facility like parking and public bath are chargeable to guests who to utilise it. All the information with price and operating hours are stated in your key holder which is given to you upon check in. As for the slippers, it is stated that slippers are not allowed in public areas for the guest safety and the sign is placed in front of the slippers in your room. We experienced guests who tripped and fell while wearing the slippers at the restaurant. After the incident, management decided to not allow guests wearing slippers to the restaurant to ensure the safety of our guests. Thank you.
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US$83 - US$128 (Based on Average Rates for a Standard Room)
otaru authent hotel
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Frequently Asked Questions about Authent Hotel Otaru
Which popular attractions are close to Authent Hotel Otaru?
Nearby attractions include Otaru Museum, Bank of Japan (0.2 km), JR Otaru Station (0.4 km), and Taishougarasu Museum (0.4 km).
What are some of the property amenities at Authent Hotel Otaru?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Authent Hotel Otaru?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Authent Hotel Otaru?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Authent Hotel Otaru?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Authent Hotel Otaru?
Conveniently located restaurants include Yabuhan, Kita no Donburiya Takinami Shokudo, and Sawasakisuisan Kaisenshokudo.
Are there opportunities to exercise at Authent Hotel Otaru?
Yes, guests have access to a sauna during their stay.
Is Authent Hotel Otaru located near the city centre?
Yes, it is 0.7 km away from the centre of Otaru.
Are any cleaning services offered at Authent Hotel Otaru?
Yes, dry cleaning and laundry service are offered to guests.
Does Authent Hotel Otaru offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Authent Hotel Otaru?
Many travellers enjoy visiting Kitaichi Glass 3gokan (0.9 km), The Site of Temiya Line (0.4 km), and Former Mitsui Sumitomo Bank Otaru Branch (0.3 km).