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47 Thoai Ngoc Hau Street Cam Pho Ward, Hoi An 560000 Vietnam
E-mail hotel
Lowest prices for your stay
US$71
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Traveller (1389)
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Panoramas (18)
Room & Suite (671)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 20/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 412 hotels in Hoi An
Location
Cleanliness
Service
Value
(Formerly Hoi An River Town Hotel) - Nestled on the tranquil An Hoi Island with double stunning views of the dreamy Thu Bon River and Hoai River, Ann Retreat Resort & Spa where combines handmade Vietnamese hospitality and modern Western feeling is a perfect hideaway for discerning travellers wishing to find a destination of both leisure and culture.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycles available
Bicycle tours
Highchairs available
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Plunge pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private balcony
Room service
Minibar
Cable / satellite TV
Bidet
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
English, Korean, Vietnamese
1943Reviews32Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
James K wrote a review 27 Sep
Singapore, Singapore9 contributions1 helpful vote
Stayed 3 nights in September. The hotel is beautiful. The rooms and the garden are very well maintained. Excellent spa treatment from highly proficient therapist. The hotel provided free bicycles for guest. We cycled around the old town and around the coconut groves. Just behind the hotel is a bridge that leads to Cam Kim island - excellent place for leisurely cycling and discovery. There is also a free shuttle bus to the Shore Club by the beach where one can do parasailing or simply chill by the beach chair. Daily breakfast spread was very good. Outside of breakfast time, the restaurant is usually quiet. So on the last night, we decided to try out the hotel restaurant and we were pleasantly surprised by the excellent food. The steaks were an inch thick and cooked to perfection. What was most memorable was the kindness and hospitality of all the staff in the hotel. It was a truly wonderful stay for us.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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motofa wrote a review Aug 2022
Sydney, Australia79 contributions7 helpful votes
+1
Hotel's Favourite
Each & every staff from reception, concierge, restaurant, room service, front gate, maintenance, bar, pickup from/dropoff to Da Nang airport is doing their best above and beyond expectations to serve and make our stay comfortable & enjoyable. The bicycle, pools, shuttle bus service give us the added amenities & activities for relaxation & local area exploration. We are enriched with wonderful experience & memory. The only downside is the property location being close to busy motorcycles bridge (at the back over Thu Bon River) with metal sheets floor which is quite noisy during the day. Our suite room 316 with river view has to have the doors closed to keep the noise out. With closed doors, no problem with noise inside room. Property location is good with 10 min walk to lively night market and 15 min walk to old town both have many shops, restaurants & cafes. Thank you so much (Cam On Nhieu) to staff Hong, Huang Thi, Nga, Van Vu, Bao, Lan, Thuy, Qouc & Nhi. Tom & Wati
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: River view is at the back (quite noisy from the motorcycles bridge). Front facing rooms would...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Nguyen Thuy, Chủ sở hữu at Ann Retreat Resort & Spa
Responded 3 weeks ago
Dear Tom & Wati, Warmest greeting from Ann Retreat Resort and Spa. Hong, Huong, Thi, Nga, Vu, Bao, Lan, Thuy, Quoc, Nhi and all staff here are very delighted to read your sweet and honest sharing on TripAdvisor. It creates a big motivation for us to always try our best to help guest gain the best experience when staying with us. We are really happy to learn that our nice pools, complementary bike and shuttle bus to An Bang beach, delicious breakfast and staff service could reach your expectation. Thank you again for choosing Ann Retreat and we are look forward to welcoming you back in the future. Your Faithfully, Thuy Nguyen (Ms.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fiona S wrote a review 25 Sep
1 contribution
Very nice hotel. Great service, lovely pool and the food was exceptional. Staff were accomodating and very friendly! The bed was comfortable and the view from the room was beautiful. The noise from the bridge is blocked out when the doors are shut! The free bicycle hire is fantastic to get around town and explore a larger area of Hoi An, and makes it easy to get home after a big meal! Will come back on our next stay in Hoi An.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chad R wrote a review 24 Sep
7 contributions4 helpful votes
Fantastic resort. Attention to detail perfect. Great restaurant, cocktails and bar. The breakfast is amazing and quality of food 1st class. 2 pools to choose from. On arrival a welcome drink and fruit is offered. The location is a small walk to the attractions, markets and shops.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MarshallBuckley wrote a review 22 Sep
Letchworth, United Kingdom123 contributions83 helpful votes
A lovely hotel in a great location, just a few minutes' walk from the Old Town. Two pools - one for families/children, one for adults. I was delighted to find that the pool was heated. Good breakfast selection with some items made fresh to order. Some meals not to my taste (a little too much fat - though I believe this was deliberate as part of the style, but perhaps not to Western taste) but plenty of selection. Room was clean and comfortable, with drinking water supplied. Spa treatments were well priced - my wife pronounced her full-body massage to be "the best ever". But, most of all - the staff. All so friendly and helpful in every respect. A special mention to Lan who helped me many times when my wife was feeling unwell - far exceeded expectations. We hope to be back to see the parts of Hoi An that we missed, and will definitely stay at Ann Retreat.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: River view rooms face a noisy bridge and the childrens pool. Doors are well sound-proofed, but...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nguyen Thuy, Chủ sở hữu at Ann Retreat Resort & Spa
Responded 6 days ago
Dear Mr. & Mrs. Marshall, Xin chao from Ann Retreat Resort and Spa. Lan and all staff here would like to send you the sincere thanks for your excellent and faithful comments on this page.Your compliments about two good sized pools, great location, clean and nice room, "the best ever" Spa, friendly staff are also a big motivation for us to always strive for reaching guest’s satisfaction and expectation. Once again, thank you for 4 night stay at Ann retreat and we are looking forward to welcoming you back in the future Your Sincerely, Thuy Nguyen (Ms.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Raydi wrote a review 22 Sep
London, United Kingdom2 contributions
This was better than the 5 star hotels we stayed in. The staff were delightful. Helpful but not intrusive, nothing was too much trouble. The setting was idyllic and the view was out of a movie. Cannot fault our stay. Try to get a shuttle bus to the beach for extra funny! Special thanks to Anh who was so helpful and talked to us every day, which made us feel like home. Thank you for hospitality!
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nguyen Thuy, Chủ sở hữu at Ann Retreat Resort & Spa
Responded 6 days ago
Dear Helen J, Greetings from Ann retreat resort and spa. It is great to see your kind review with five star rating on TripAdvisor and thankful for choosing Ann retreat in Hoi An. We are all delighted to note that you had great stay at Ann. This review clearly explains how well you enjoyed our clean rooms with beautiful view, free shuttle bus to An Bang beach . Appreciate recommending the the services offered by our staffs and especially Ms. Anh and it will certainly help her and others to motivate themselves to do better in the future. It was pleasure serving you and look forward to welcome you again to serve you more with Ann retreat hospitality. Sincerely. Thuy Nguyen (Ms.) Front office Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
App Browning wrote a review 18 Sep
Chiang Mai, Thailand3 contributions
We had the best customer service ever at this resort!! From the reception desk,restaurant staffs,housekeepers and security staffs. Every one seems caring and so friendly. The resort was near many streets venders and restaurants. Only about 10-15 walking to night markets and old town. You won’t regret it. I highly recommend this resort.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nguyen Thuy, Chủ sở hữu at Ann Retreat Resort & Spa
Responded 1 week ago
Xin chao Mr. App Browning, Warmest greeting from Ann retreat resort and spa. Thanks so much for sharing your excellent 3 night stay at Ann retreat. We are very delighted to hear that you enjoyed our good location, beautiful garden with nice swimming pools, especially very friendly and helpful staff at all times. We are very proud of our talents who always try their best to fulfill their mission and help guests to gain the best experience in Hoi An. Once again, thanks so much for your great recommendation about our hotel and do hope to see you next time. Kind Regards, Thuy Nguyen (Ms.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Han Cen wrote a review 14 Sep
1 contribution
2 swimming pools with a lot of greenies, small valleys with locals driving motorcycles in the old town. Walking distance to old town so it's very convenient. Food is average but Cobb restaurant opposite hotel is awesome!
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nguyen Thuy, Chủ sở hữu at Ann Retreat Resort & Spa
Responded 1 week ago
Xin chao Han Cen, Warmest greeting from Ann Retreat Resort and Spa. Thank you very much for taking the time to share your stay at our resort. It is always a pleasure to receive positive feedback like yours. Your hearty comments create a great motivation for us to always keep trying our utmost to improve day by day, to deliver our customers the highest level of service. We do hope that we will be fortunate enough to welcome you again to Ann Retreat Resort and Spa. Kind Regards, Thuy Nguyen (Ms.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Дарья К wrote a review 11 Sep
1 contribution
Very nice resort with a wonderful service! We stayed for three nights. Breakfast is amazing, staff is very friendly and helpful. Strongly recommend the spa, amazing service with wonderful tea and atmosphere
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nguyen Thuy, Chủ sở hữu at Ann Retreat Resort & Spa
Responded 2 weeks ago
Dear Дарья К, Thanks so much for your wonderful 3 night stay at Ann Retreat resort and spa and taking your time to post these great feedbacks. We are very excited to learn that our great breakfast, excellent spa and hospitable and attentive staff touched your satisfaction. It was pleasure serving you and look forward to welcome you again to serve you more with Ann retreat hospitality. Best Regards, Thuy Nguyen (Ms.) Front Office Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
paul S wrote a review 7 Sep
Melbourne, Australia14 contributions6 helpful votes
We stayed here and could not fault the place the pool the hotel the service the breakfast and location was perfect 5 minute walk to old town free bicycle use would stay again in a heartbeat they even come to your room in the evening and offer fresh towels and extra water
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nguyen Thuy, Chủ sở hữu at Ann Retreat Resort & Spa
Responded 2 weeks ago
Xin chao paul S, Warmest greeting from Ann retreat resort and spa. On behalf of hotel Management as well as staff members, I would like to express my sincere thanks to your excellent reviews on TripAdvisor. Your wonderful compliments about our nice swimming pool, sumptuous buffet, goodlocation, professional service are a meaningful gift for all staff to nonstop their improvements in job to bring guests the most enjoyable experience. Once again, thanks so much for choosing Ann retreat resort and spa and giving us such nice feedbacks. We do hope to welcome you back in the nearest future. Sincerely Yours Thuy Nguyen (Ms.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$52 - US$81 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hoi An River Town Hotel
LOCATION
VietnamQuang Nam ProvinceHoi An
NUMBER OF ROOMS
77
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Frequently Asked Questions about Ann Retreat Resort & Spa
Which popular attractions are close to Ann Retreat Resort & Spa?
Nearby attractions include The Vy Cloth Shop (0.5 km), Tay Do Cloth Shop (0.4 km), and La Tailor (0.2 km).
What are some of the property amenities at Ann Retreat Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Ann Retreat Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ann Retreat Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ann Retreat Resort & Spa?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Ann Retreat Resort & Spa?
Conveniently located restaurants include The Soul Restaurant, Green Heaven Restaurant & Bar, and TIAMO coffee & Korean restaurant.
Are there opportunities to exercise at Ann Retreat Resort & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Ann Retreat Resort & Spa have an airport shuttle?
Yes, Ann Retreat Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Ann Retreat Resort & Spa have airport transportation?
Yes, Ann Retreat Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ann Retreat Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ann Retreat Resort & Spa?
The staff speaks multiple languages, including English, Vietnamese, and Korean.