Amazing hotel with phenomenal villa and landscaping. One of the best things about the hotel is the management. Mr. Cristian mitre is a wonderul manager super friendly and professional. He sorted out a small issue we had in minutes and made us happy
Beautiful private villas with either direct beach access or a cabana over looking the gulf. Just like a tropical getaway in the desert. My wife and loved our time there. It was so quiet and the staff are incredible. The villas each have a private garden and pool and an outdoor shower and bath tub! Never seen anything like it.
One of the best resorts in the UAE. If you have ever been to Maldives here you get a copy of the Beach villa but without the turquoise water. Great amenities and facilities. Amazing villas with swimming pool. Highly recommend villa number 5 or 6. Food was excellent! Especially the beef tartar, sea bass and mushroom risotto. There’s a phenomenal waiter called karthik very professional and friendly. And a great manager called jeson who’s super friendly and professional as well - prepared for us a lovely table with a fantastic view then kept on coming a few times to get feedback.
We had an amazing 2 nights at Ritz Carlton Al Hamra Beach. We were welcomed by the very warm and friendly reception team. We were escorted to the boat and cheerfully assisted by the two gentlemen at the jetty and were taken to our room by staff member Jan who was excellent and gave a detailed brief in explaining the facilities. The villa was spacious, beautiful and very clean. The beach and surroundings were well maintained. The gardeners, maintenance team, lifeguards without fail always greeted us whenever we would see them and you can see their eyes smile even with the mask on. We loved the Sea Shore restaurant. The entire staff made our stay fabulous. They were very engaging, warm, friendly, knowledgeable and very thorough. Attention to detail was top notch. Suggested food and drinks. The F&B supervisor Arshad, offered to help us enjoy our stay and just inform him if we want any activities to be done. He always check if we are okay while dining. We would like to also give praise to the chefs at the Shorehouse as the food was always delicious. Chandan looked after us a lot and his attention to detail was top notched and always anticipates our needs. Ashakaya gave us a lovely card welcoming us back and hoping that we enjoy our stay. We were also looked after by Isak, Vikesh, Rohit. They were also excellent. We are very grateful to the entire F and B team. We appreciate all your efforts and excellent service. We wish you all the best. We also had a lovely massage with Kimmy and Loppy. They're amazing. We felt so relaxed and rejuvenated after the massage. The housekeeping team also gave us roses before we left and bid us farewell. Thank you for all your hard work keeping the rooms neat and beautiful. Jan was very kind and warm and helped us with our bags and took us back to the excellent reception team who never fails to make us feel like we shouldn't leave. It's always a great experience whenever we stay at Ritz Carlton Al Hamra Beach. Thank you to the entire Al Hamra Beach Team for all your hard work and excellent customer service.…
We visited to celebrate 17th Anniversary with hope to enjoy the property and dining experience in Ritz. Swimming pool is nice but not opened after sunset. We were not aware and because of 40 degree plus didn’t go earlier to pool. Also the staff at pool was not good in English and made comment that you don’t look good so please go by side door. He meant to say you are in swim wear so don’t go by restaurant. My daughter and I , felt very odd and offended on the way the person made the comment. It was worst dinner experience we had so far. Staff came back three times to say the food is chargeable. We read the menu and were aware of the fact.There is very limited Indian menu with no Indian bread and that too seems like ready food from supermarket microwaved and served.