Best Western Patong Beach
View prices for your travel dates
About
Finding an ideal family-friendly hotel in Patong does not have to be difficult. Welcome to Best Western Patong Beach, a nice option for travellers like you.
Given the close proximity of popular landmarks, such as Bangla Boxing Stadium (0.3 mi) and Patong Mosque (0.9 mi), guests of Best Western Patong Beach can easily experience some of Patong's most well known attractions.
Guest rooms offer amenities such as a flat screen TV, air conditioning, and a minibar, and guests can go online with free wifi offered by the hotel.
Best Western Patong Beach features 24 hour front desk, room service, and a concierge, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Best Western Patong Beach, free parking is available.
Patong has plenty of wine bars. So when you’re here, be sure to check out popular spots like Wine Connection Deli & Bistro - Jungceylon, Patong Beach and Wine Connection Bistro - Banana Walk, which are serving up some great dishes.
Plus, during your trip, don’t forget to check out some of the popular art galleries, such as Patong Inn Art, Apichart art gallery, and The Phuket Gallery.
Best Western Patong Beach looks forward to welcoming you on your visit to Patong.
Location
Reviews
- 384
- 278
- 113
- 30
- 37
- Filter
- English
The rooms are quite spacious, comfortable, modern and clean.
The rooftop pool and outdoor area very nice . At the back are cabana style beds but the
Great views from the rooftop pool area.
Breakfast is buffet all good omelet on and eggs cook at egg station
For what we paid we feel we got value for money.
Location is very good. Bangla is a 5 min walk and beach is less than 10 mins away.
Family mart close by.
Good value clean and good bathroom
Balconies are ok, on the small side.
Bed is very big and they have to use 2 different sized covers which is a bit strange.
TV channels are all in Thai.
The gym is small and just ok.
Do not turn up too early as a few of us arrived at about lunchtime and waited an hour or so. To be fair, check in is 14:00.
The rooftop pool is nice. Sunbeds are not adjustable so not that comfy and poolside has no shade.
At the back are cabana style beds but the hard backrest becomes uncomfortable after a while.
The biggest shockers are the exorbitant bar prices! 110 baht for a small tin of beer!!
I understand they need to make a profit but that is nearly 3 times the cost of supermarket prices.
Nice views from the rooftop pool area.
No snacks and limited drinks menu.
Breakfast is basic but ok. You choose your meal via a tick box. Eggs various ways, noodle and rice dishes. Small portions.
You can also get fresh fruit, toast, cereal etc.
For what we paid we feel we got value for money.
Location is very good. Bangla is a 5 min walk and beach is less than 10 mins away.
Family mart close by.
Jungceylon is closed at the mo. As are a few other places - boxing stadium etc.
Big C at Jungceylon is open.
Enough open to keep people occupied.
We ask about transfer to be organize and we got reply that they are fully booked and that they cannot organize transport from airport to hotel. Just rude and arrogant start.
We came to hotel at 9am, with sleepless night we asked if we can get room before, lady at the reception reply us, ok if you pay, other wise wait 2pm.
In the lobby of the hotel there are 4 couches, and all were occupied. It was written no food and drink, at 9 pm some people were already drinking beers with chips.
My husband wanted to use lobby bathroom, it was only 2 for men, always occupied. Once they finally were liberated he went, but they were dirty and we went to reception to ask to clean it up and, after that it was again occupied and we used bathroom of restaurant and leave the language went for walk out of there.
At 1pm we get room, we asked Calm and we got 517 what was just in the middle of corridor. Around us were group of people, they were have doors open continually visiting each other. So noisy.
At most awesome situation is when at 3 night they put in the room beside Indian family and they made check in at 4am , they wake up everybody because they have couple of rooms and they were screaming from 3am to 4am, we call reception, but then they move inside to room and continue to make chaos inside to room, we couldn’t sleep. After that other people start calling reception. At the end that Indian guy went down to complain why he cannot make check in “NORMALLY” and why everybody is comparing.
Just discussing people and just worst than discussion management of that hotel.
Please avoid this place, this place has no right to be BW Hotel, this is The WORST eastern hole we have been that cost like western hotel.
Shame on you Best Western
@Bestwestern
Anyway our room was compact but the bathroom was mouldy, furniture needed attention. We asked for it to be cleaned and they just painted the mould Great!! We made our way outside for a few hours and on return someone from the streets wanted to enter the lift and asked us to use our room key to activate the lift for him. What is this place?? oh it's a knocking shop for people coming over from other countries, we he was told bey us to do one. Breakfast was simply disgusting, guests were spreading butter on their bread whilst still standing at the bread counter, customers were simply not interested in anyone else no standards no manners. We had enough by now, we asked to check out yes check out after one night of our 8 day stay. Agoda did nothing to help as it was a third party booking REALLY!!
so we checked out waved goodbye to our booking and went up the road and stayed in a quiet, clean and friendly Ramada Divana.
We are serious travellers and have been for many years and this experience has to go down as one of the worst. This hotel has no standards for couples or families. Be aware!!
The staff were totally amazing. From picking me up from the airport and arriving at reception. Everything was easy.
Special thanks to all the following
The receptions staff: Dining kitchen especially Ms New, chefs who made breakfast and Crispy bacon every day, the happy cleaners, and Bar staff. Everyone treated me like a king. They made my stay most pleasant and memorable.
Everything was clean. I love the gym, and pool area. The general manager Kumar was fantastic. And provided a wonderful New Years event. With amazing DJ music.
I stayed 17 days and everything was great.
Thanks again to all the staff who are now very good friends. I will be back soon for another stay at Best Western. Aussie: David :-))
Staff Excellent , loved their dress , they were all so sober looking in their ethnic attire . Each of them ready to help and what they did not have like phone charging points near bed they did not fake that they are not understanding .
Checking was not breezy fast but its ok as a tourist when too many arrive at the same time it happens .
Rooms big enough for solo travelers but bed linen should be of better quality and pure cotton as when its humid polyester bedlinen is not good . Needs to be washed properly and not look as if it was not changed at arrival of new guest .
Plus points
Hotel has a tour desk , Ms. Film is ever smiling and every time I crossed her desk would get a namaste .
Hotel also has Indian food but I did not like the quality of the vegetarian food . They should have more options in keeping mind for solo woman traveler or they should have provision to order by weight specially vegetarian vegetable dishes like aloo gobhi , channa masala etc . This will increase their sales as they serve large quantity of dish but just one roti to go with it . If they sell by weight then more options can be ordered and they can reduce the price of combos . { my view as i am woman solo traveler }
Quality of food can be improved if their chefs do some google about famous indian chef and see the videos . I understand demand for non veg may be more but since I always found the restaurant always empty there is some problem which they need to work out
Hello every one thank you for the complimentary cake sent to me room on my birthday . You guys have big heart and keep spreading love . I will visit again and again if I come to Patong . Such a neat place to stay
Upon checking in we booked 2 separate rooms and both of us had status at Best Western (Diamond & Diamond Select). We were never greeted with our status nor given any water upon check-in. The check in staff you can tell pretend to be nice to us but in fact her tone and attitude was not. I asked if there were any room upgrades and she said NO, then I asked as A Diamond and Diamond Select members do we get early checkin and she said no we have to wait until 2pm.
We went to eat breakfast and came back around 10:30am and sat and waited at the reception waiting area until around 1:15pm when we started to see new people coming in and checkin in rooms and we elected to approach her and asked how come people are checking in when you say only after 2pm. Only then she said ok your rooms are ready and I was like wow we have been sitting here in front of you for the past 3+ hours and you couldn't call us over to let us check-in early when our rooms were ready? Also. It wasn't like she was busy or something during thes 3+ hours. She was chatting and joking with other colleagues of her while looking at us.
Apart from that awful experience, other staff members are nice and respectful. We will continue to enjoy our trip as it's only our 2nd day here in Phuket.
Note to management. Please train your employees to respect and treat everyone the same. Just because we are Asian doesn't mean you should treat us differently.
"Shop around the numerous money changers. There is one every few metres! The rates get more unfavourable the closer you get to the beach."Read full review
"If you are booking more than 2 rooms. The hotel need to provided you all same floor as they are blocking guest from access different floor"Read full review
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing