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Best Western Patong Beach

Best Western Patong Beach

190 Pangmuengsai Gor Road Patong Beach, Patong, Kathu, Phuket 83150 Thailand
Traveller (634)
Room & Suite (174)
Бассейн на крыше 7 этаж
Pool & Beach (103)

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Avg. HK$622 /night, 11/12 - 11/13
HK$622
per night
HK$556
per night
HK$490
per night

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About

4.0
#77 of 412 hotels in Patong
4.6 of 5 bubbles
Location
4.4 of 5 bubbles
Rooms
4.4 of 5 bubbles
Value
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.3 of 5 bubbles
Sleep Quality

Finding an ideal family-friendly hotel in Patong does not have to be difficult. Welcome to Best Western Patong Beach, a nice option for travellers like you.

Given the close proximity of popular landmarks, such as Bangla Boxing Stadium (0.3 mi) and Patong Mosque (0.9 mi), guests of Best Western Patong Beach can easily experience some of Patong's most well known attractions.

Guest rooms offer amenities such as a flat screen TV, air conditioning, and a minibar, and guests can go online with free wifi offered by the hotel.

Best Western Patong Beach features 24 hour front desk, room service, and a concierge, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Best Western Patong Beach, free parking is available.

Patong has plenty of wine bars. So when you’re here, be sure to check out popular spots like Wine Connection Deli & Bistro - Jungceylon, Patong Beach and Wine Connection Bistro - Banana Walk, which are serving up some great dishes.

Plus, during your trip, don’t forget to check out some of the popular art galleries, such as Patong Inn Art, Apichart art gallery, and The Phuket Gallery.

Best Western Patong Beach looks forward to welcoming you on your visit to Patong.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Pushchairs
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Rooftop bar
Car hire
Taxi service
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Minibar
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Chinese, Thai

Location

190 Pangmuengsai Gor Road Patong Beach, Patong, Kathu, Phuket 83150 Thailand
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Phuket Intl Airport
24.4 km
See all flights
Krabi Airport
78.4 km
See all flights
842Reviews73Q+A100Room tips
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Detailed Reviews
seven222 wrote a review Feb 2022
Newport, Australia
4.0 of 5 bubbles
Location great close to nano rd walk straight up to the beach and bangla rd in 10 mins or less . I stayed here because of sandbox rules I choose The best western because of its standards this hotel maintained that level

The rooms are quite spacious, comfortable, modern and clean.

The rooftop pool and outdoor area very nice . At the back are cabana style beds but the
Great views from the rooftop pool area.

Breakfast is buffet all good omelet on and eggs cook at egg station
For what we paid we feel we got value for money.
Location is very good. Bangla is a 5 min walk and beach is less than 10 mins away.
Family mart close by.
Good value clean and good bathroom
Read more
Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM BWP, Owner at Best Western Patong Beach
Responded 9 Mar 2022
Dear seven222, Warm greetings from Best Western Patong Beach Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review your high satisfaction rating with your stay with us and that Best Western Patong Beach Phuket was overall a very positive experience for you. Thank you for your comments. I sure will use them to improve further in service with the staff. I do hope that if you are returning to Phuket in the future again, we will have the opportunity to welcome you back. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, Phakapol Yawaluk (Addy) General Manager
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Global28533270164 wrote a review Jan 2020
4.0 of 5 bubbles
Not the fanciest best western but certainly dedicated staff. Having been stood up by my arranged taxi the hotel took me to my destination with their taxi at no charge. Given the opportunity the staff makes it their goal to provide guests with the best experience possible. A+
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Review collected in partnership with Best Western
Date of stay: January 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BW_PatongBeach, General Manager at Best Western Patong Beach
Responded 26 Jan 2020
Dear Global28533270164, Thank you for choosing to stay at Best Western Patong beach. We are delighted to hear your positing experience in our hotel. We hope to see you in the near future. Best regards. Kumar Ellawala General Manager Best Western Patong Beach
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Report response as inappropriate
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paulandceleste wrote a review Dec 2021
Beverley, United Kingdom
4.0 of 5 bubbles
The rooms are quite spacious, comfortable, modern and clean. Kettle, cups, glasses , coffee and tea supplies are very good.Plus x2 big bottles of water.
Balconies are ok, on the small side.
Bed is very big and they have to use 2 different sized covers which is a bit strange.
TV channels are all in Thai.

The gym is small and just ok.

Do not turn up too early as a few of us arrived at about lunchtime and waited an hour or so. To be fair, check in is 14:00.

The rooftop pool is nice. Sunbeds are not adjustable so not that comfy and poolside has no shade.
At the back are cabana style beds but the hard backrest becomes uncomfortable after a while.
The biggest shockers are the exorbitant bar prices! 110 baht for a small tin of beer!!
I understand they need to make a profit but that is nearly 3 times the cost of supermarket prices.
Nice views from the rooftop pool area.

No snacks and limited drinks menu.

Breakfast is basic but ok. You choose your meal via a tick box. Eggs various ways, noodle and rice dishes. Small portions.
You can also get fresh fruit, toast, cereal etc.

For what we paid we feel we got value for money.

Location is very good. Bangla is a 5 min walk and beach is less than 10 mins away.
Family mart close by.
Jungceylon is closed at the mo. As are a few other places - boxing stadium etc.
Big C at Jungceylon is open.
Enough open to keep people occupied.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM BWP, Owner at Best Western Patong Beach
Responded 30 Dec 2021
Dear paulandceleste, Warm greeting from Best Western Patong Beach, Phuket. Thank you for bringing your experience to our attention, as it is through your comments that we are able to maintain and indeed improve upon the service that we deliver to our valued guests. One point I would like to politely clarify is with regards to the TV channels. Be informed that our hotel has provided 49 channels together with Thai, Chinese, Russian & English languages. All value issues you mentioned included the selling price of beer at the pool bar being attended to by me and my concerned departments. I held an immediate meeting with my team in order to ensure that all services need to meet our usual exacting standards. May I end by saying thank you once again for the nice review and I can guarantee you that these little shortfalls will be taken care of shortly. Looking forward to welcoming you soon again! Best regards, Phakapol Yawaluk (Addy) General Manager
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MarinaD wrote a review Jan 2020
Auckland, New Zealand
+1
1.0 of 5 bubbles
We had 4 night of vacation and one week before we came we asked to provide us calm room, because after 20 hours travel we wonted to have nice sleep.
We ask about transfer to be organize and we got reply that they are fully booked and that they cannot organize transport from airport to hotel. Just rude and arrogant start.

We came to hotel at 9am, with sleepless night we asked if we can get room before, lady at the reception reply us, ok if you pay, other wise wait 2pm.

In the lobby of the hotel there are 4 couches, and all were occupied. It was written no food and drink, at 9 pm some people were already drinking beers with chips.

My husband wanted to use lobby bathroom, it was only 2 for men, always occupied. Once they finally were liberated he went, but they were dirty and we went to reception to ask to clean it up and, after that it was again occupied and we used bathroom of restaurant and leave the language went for walk out of there.

At 1pm we get room, we asked Calm and we got 517 what was just in the middle of corridor. Around us were group of people, they were have doors open continually visiting each other. So noisy.

At most awesome situation is when at 3 night they put in the room beside Indian family and they made check in at 4am , they wake up everybody because they have couple of rooms and they were screaming from 3am to 4am, we call reception, but then they move inside to room and continue to make chaos inside to room, we couldn’t sleep. After that other people start calling reception. At the end that Indian guy went down to complain why he cannot make check in “NORMALLY” and why everybody is comparing.
Just discussing people and just worst than discussion management of that hotel.

Please avoid this place, this place has no right to be BW Hotel, this is The WORST eastern hole we have been that cost like western hotel.

Shame on you Best Western
@Bestwestern
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BW_PatongBeach, General Manager at Best Western Patong Beach
Responded 12 Jan 2020
Dear MarinaD , Thank you for your recent stay at Best Western Patong Beach and please accept our sincere apologies for the inconvenience caused to you for not being able meet your expectations. This is certainly not the usual standard in our hotel. In regards to travel arrangement from the airport, although it was fully booked our staff should have given you an alternative options to arrange your transportation. This is the peak season in Phuket. I am sorry we couldn’t get you a room earlier when you arrived at 9am. The official check in time is 2pm due to high occupancy all rooms need to be cleaned as most of the guests check out around 12 noon. We do offer Western food on the buffet daily to include, baked beans, ham, sausages, eggs any style and a few other rotating special dishes apart from Danish pastries, pancakes, yoghurts, and fresh fruits. I am sorry about the noise factor due to earlier morning 4am arrival of guests to your adjoining rooms which was unavoidable. In regards to room cleanliness I have already spoken to our housekeeper to ensure we focus on the cleanliness standards. Dear MarinaD, it seems everything went wrong from the time you arrive until you left. Once again, I am very sorry for the inconvenience caused during your stay. I wish I had the opportunity fix all issues had I know about earlier. Rest assured improvements will be made. If you need any assistance in the future please do not hesitate to contact me directly. Best regards. Kumar Ellawala General Manager Best Western Patong Beach
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Anthony1962 wrote a review Sept 2022
Melbourne, Australia
4.0 of 5 bubbles
I had a very tight connection in Changi Airport and wasn't confident I could make the connecting flight so I decided to book a cheap hotel. If I didn't arrive for checkin then the only loss was the 3 nights here. I had originally booked 8 nights at a much more expensive hotel but due to their policy, if I didn't arrive at the check in date then all my nights would be cancelled and I would forfeit all the payment. On arrival the checkin staff were efficient and I was quickly in my room. It was much larger than I expected and very neat. Next day I went to the rooftop pool, it was quiet and had it to myself. The amazing thing about this hotel is the breakfast buffet, it's larger than most hotels I have stayed at. The staff could be a bit friendlier but can't complain due to the amount and variety of food. The only issue I had with the hotel was on the day of checkout. When I come back from breakfast, the minibar was gone. I assumed they removed it as I was checking out! Then when I was checking out and the room was checked, the front desk said there's no m minibar. I was asked what happened to it and I said it disappeared when I went to breakfast. I was asked who took it and I replied how do I know (I was at breakfast!!). I said check with the cleaners, luckily one of them admitted to removing the minibar. This avoided a very messy situation. How can this happen? Take note if you stay here and notify the hotel immediately if the mini bar disappears. Next time I will request it to be removed before my checkin.
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Date of stay: August 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pindi1969 wrote a review Dec 2022
Swadlincote, United Kingdom
1.0 of 5 bubbles
On check in we were asked to leave 1000THB in cash as a deposit, we didn't want to use our cash as we needed it for our holiday. This hotel needs to change it's policy, everyone holds a CC, so that's what we used. As we checked in people behind us from a particular nationality who use Thailand as a cheap 2 or 3 day getaway simply were making so much noise as they were toooo excited!! So they decided that they needed to start speaking to the same receptionist as we were talking too. No I don't think so mate you RUDE people from?? Even the receptionist said they really dislike them.
Anyway our room was compact but the bathroom was mouldy, furniture needed attention. We asked for it to be cleaned and they just painted the mould Great!! We made our way outside for a few hours and on return someone from the streets wanted to enter the lift and asked us to use our room key to activate the lift for him. What is this place?? oh it's a knocking shop for people coming over from other countries, we he was told bey us to do one. Breakfast was simply disgusting, guests were spreading butter on their bread whilst still standing at the bread counter, customers were simply not interested in anyone else no standards no manners. We had enough by now, we asked to check out yes check out after one night of our 8 day stay. Agoda did nothing to help as it was a third party booking REALLY!!
so we checked out waved goodbye to our booking and went up the road and stayed in a quiet, clean and friendly Ramada Divana.
We are serious travellers and have been for many years and this experience has to go down as one of the worst. This hotel has no standards for couples or families. Be aware!!
Read more
Date of stay: November 2022
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Room Tip: Don't bother
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David S wrote a review Feb 2020
Melbourne Australia
5.0 of 5 bubbles
Once again I stayed at Best Western Hotel
The staff were totally amazing. From picking me up from the airport and arriving at reception. Everything was easy.
Special thanks to all the following
The receptions staff: Dining kitchen especially Ms New, chefs who made breakfast and Crispy bacon every day, the happy cleaners, and Bar staff. Everyone treated me like a king. They made my stay most pleasant and memorable.
Everything was clean. I love the gym, and pool area. The general manager Kumar was fantastic. And provided a wonderful New Years event. With amazing DJ music.
I stayed 17 days and everything was great.
Thanks again to all the staff who are now very good friends. I will be back soon for another stay at Best Western. Aussie: David :-))
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BW_PatongBeach, General Manager at Best Western Patong Beach
Responded 12 Feb 2020
Dear David, Thank you for choosing to stay at Best Western Patong Beach and we are very thankful for your kind feedback! It was truly an honor to host you again. We are pleased to know that you had another great time in our hotel. Please do not hesitate to contact us directly should you need any assistance in the future. We hope to see you soon! Best regards. Kumar Ellawala General Manager Best Western Patong Beach
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Rachna S wrote a review Jul 2023
New Delhi, India
+1
5.0 of 5 bubbles
Location Excellent , Patong Beach just 15 minutes away , local shopping areas just close by .
Staff Excellent , loved their dress , they were all so sober looking in their ethnic attire . Each of them ready to help and what they did not have like phone charging points near bed they did not fake that they are not understanding .
Checking was not breezy fast but its ok as a tourist when too many arrive at the same time it happens .
Rooms big enough for solo travelers but bed linen should be of better quality and pure cotton as when its humid polyester bedlinen is not good . Needs to be washed properly and not look as if it was not changed at arrival of new guest .
Plus points
Hotel has a tour desk , Ms. Film is ever smiling and every time I crossed her desk would get a namaste .
Hotel also has Indian food but I did not like the quality of the vegetarian food . They should have more options in keeping mind for solo woman traveler or they should have provision to order by weight specially vegetarian vegetable dishes like aloo gobhi , channa masala etc . This will increase their sales as they serve large quantity of dish but just one roti to go with it . If they sell by weight then more options can be ordered and they can reduce the price of combos . { my view as i am woman solo traveler }
Quality of food can be improved if their chefs do some google about famous indian chef and see the videos . I understand demand for non veg may be more but since I always found the restaurant always empty there is some problem which they need to work out
Hello every one thank you for the complimentary cake sent to me room on my birthday . You guys have big heart and keep spreading love . I will visit again and again if I come to Patong . Such a neat place to stay
Read more
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: take your own towels , the towels they give are not very clean .
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Y wrote a review Mar 2020
Glasgow, United Kingdom
3.0 of 5 bubbles
Stayed here for the first 3 nights on arrival. I wasnt sure what to expect when I saw the open plan/open air reception but after stepping out the lift to the corridor to my room I was in heaven. The air conditioning is extended out to the corridors and when the lift doors are open you are met by this reviving cold blast .The rooms are Modern, clean and spacious and great value for money. The hotel lobby is also a great social area to meet up with friends. And a rooftop bar with great views and happy hour is also a bonus. Its on a very busy street. With everything on hand but once inside the hotel you cant hear a thing. I will most definitely go back
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BW_PatongBeach, General Manager at Best Western Patong Beach
Responded 16 Mar 2020
Dear Helen Y, Thank you for choosing to stay at Best Western Patong Beach and for taking the time to write a review on Tripadvisor. We are happy to note you had a wonderful time with us. Hope we see you soon in the near future. Best regards. Kumar Ellawala General Manager Best Western Patong Beach
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trung N wrote a review Aug 2023
Toronto, Canada
2.0 of 5 bubbles
This is our first trip to Phuket as a family and everyone was looking forward to a few days of fun and activities. It didn't start well with us when trying to checkin at Best Western Patong Beach. We arrived at the hotel quite early due to our flight around 9:30am local time and wanted to checkin first just in case they had any rooms available, but we were fine with waiting close until checkin time as well.

Upon checking in we booked 2 separate rooms and both of us had status at Best Western (Diamond & Diamond Select). We were never greeted with our status nor given any water upon check-in. The check in staff you can tell pretend to be nice to us but in fact her tone and attitude was not. I asked if there were any room upgrades and she said NO, then I asked as A Diamond and Diamond Select members do we get early checkin and she said no we have to wait until 2pm.

We went to eat breakfast and came back around 10:30am and sat and waited at the reception waiting area until around 1:15pm when we started to see new people coming in and checkin in rooms and we elected to approach her and asked how come people are checking in when you say only after 2pm. Only then she said ok your rooms are ready and I was like wow we have been sitting here in front of you for the past 3+ hours and you couldn't call us over to let us check-in early when our rooms were ready? Also. It wasn't like she was busy or something during thes 3+ hours. She was chatting and joking with other colleagues of her while looking at us.

Apart from that awful experience, other staff members are nice and respectful. We will continue to enjoy our trip as it's only our 2nd day here in Phuket.

Note to management. Please train your employees to respect and treat everyone the same. Just because we are Asian doesn't mean you should treat us differently.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from ANDREW J
5 contributions
06.30
Steven B asked a question Aug 2022
Campbelltown, Australia7 contributions2 helpful votes
Do they have real bacon at breakfast?
Taizhou, China217 contributions4 helpful votes
Hi there, no bacon available only ham and chicken sausages. Bacon is unfortunately not a common breakfast addition here in Thailand, mostly ham or Macon.
RAJNISH K wrote a tip Sept 2024
1 contribution
1.0 of 5 bubbles
"BETTER TO AVOID THIS HOTEL"
Read full review
Daydream13729078038 wrote a tip Aug 2024
3 contributions
4.0 of 5 bubbles
"Do not expect any India TV channels"
Read full review
Steve N wrote a tip Aug 2024
1 contribution
5.0 of 5 bubbles
"Bring sunscreen if you plan to use the swimming pool."
Read full review
V00Doo wrote a tip Aug 2023
Kuala Lumpur, Malaysia535 contributions111 helpful votes
4.0 of 5 bubbles
"Shop around the numerous money changers. There is one every few metres! The rates get more unfavourable the closer you get to the beach."
Read full review
Amur Al Barwani wrote a tip Aug 2023
Muscat, Oman17 contributions1 helpful vote
1.0 of 5 bubbles
"If you are booking more than 2 rooms. The hotel need to provided you all same floor as they are blocking guest from access different floor"
Read full review
Not the right property for you?
There are more places to choose from in the Patong area.
PRICE RANGE
HK$342 - HK$785 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
224
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BEST WESTERN PATONG BEACH - Updated 2024

Frequently Asked Questions about Best Western Patong Beach
Which popular attractions are close to Best Western Patong Beach?
Nearby attractions include The Boss Tailor (0.4 km), Star Tailor House - Bespoke Tailor Phuket (0.4 km), and Sugar Club Phuket (0.5 km).
What are some of the property amenities at Best Western Patong Beach?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Best Western Patong Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Patong Beach?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Patong Beach?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Best Western Patong Beach?
Conveniently located restaurants include Why not ? Restaurant Phuket, Mojitobar Patong Phuket, and Beach Bites Patong.
Are there opportunities to exercise at Best Western Patong Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Best Western Patong Beach have airport transportation?
Yes, Best Western Patong Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Patong Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Patong Beach offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Patong Beach?
The staff speaks multiple languages, including English, Chinese, and Thai.
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