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1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Phuket 83150 Thailand
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 16/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Mercure Phuket Patong
Updated 16/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 459 hotels in Patong
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Mercure Phuket Patong located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that boasts the largest beer selection in Phuket, fitness centre, spa and kids corner, the hotel represents a new generation of retreats combining natural beauty and cultural heritage.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Canoeing
Kids stay free
Secured parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Private pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Hiking
Mini golf
Snorkelling
Billiards
Evening entertainment
Fishing
Table tennis
Walking tours
Water park offsite
Waterslide
Nightclub / DJ
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Massage
Massage chair
Neck massage
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, French, Chinese, German and 1 more
Hotel links
Special Rate:Book direct, Get more
2816Reviews251Q+A100Room tips
Traveller rating
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Most Recent
Bellen Y wrote a review 8 Aug
1 contribution
Very Hospitable and nice environment. The staff are extremely helpful and friendly. I came across some accidents during the night and the stuff helped us a lot, especially one Chinese stuff called Ten gave us a lot of support. I really appreciate his and all the stuff’s help. I highly recommend this hotel and this is the most unforgettable experience I’ve ever had in Phuket!
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: I recommend travellers to stay this hotel and try the food and spa there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Claire W wrote a review Aug 2021
17 contributions38 helpful votes
Hotel's Favourite
We stayed at The Grand Mercure for 6 nights in July 2021 during Phuket Sandbox. The hotel were amazing at organising the PCR tests, even coming back with me when my son had an inconclusive result and speaking Thai and helping me sort it out. We had a 1 bedroom pool villa which was more than enough space for a family of 4, we had an extra bed and there was a little sofa so we all slept very comfortably for 6 nights. There is a fridge, a mini bar that is restocked daily (chargeable but not expensive!), plenty of water and towels. I loved the huge bath and the rain shower! The pool area is fairly small but my boys had a great time jumping in and out and using up energy and the outside chair is so comfortable. The best bit was that it felt really private like our own little hideaway, so quiet and calm. The hotel pool is great, steps for little ones and not too deep. The kids club is next to the pool so the kids can go back and forth. The breakfast everyday was amazing, one of the best we have had in Thailand...the pancakes, eggs Benedict, plentiful coffee and pork bacon and sausages were a winner! Also we are at bubbles restaurant one night and the 'Jewels of Phuket' set meal was incredible - still dreaming of that yellow crab curry! Me and my husband both had a Thai massage too which was very relaxing, just by the pool and the kids club so you can leave them supervised and sneak away. The staff couldn't do enough for us organising taxis, PCRs, dinners and recommendations for beaches etc. Thank you so much Grand Mercure we were so happy to be in Patong during this time and wish you all the success for the next few months and reopening of Thailand.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Get the pool villa or pool access rooms if you can - so good!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 5 Oct 2021
Dear H9654KYclairew Thank you so much for writing such a heartfelt review on your recent stay with us. It gives us immense pleasure knowing that your stay among us has been a splendid one with the comfort of our private pool villa, the excellent food (especially authentic yellow crab curry) at our Bubbles Restaurant and we are delighted to hear you had relaxed and enjoyable experiences at Kid's corner and our awarded luxury Ryn spa. Additionally, your comments on the service of our team are very encouraging and are a great source of motivation for all of us to strive for creating exceptional experiences for our guests. Rest assured that we will share your review with all our team members. We look forward to welcoming you back for many more exceptional experience! with Grand Regards, Guest relations team
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Marion N wrote a review 7 Aug
3 contributions
Deffo never a 5*. 3 at the most. Pool is tiny for size of hotel. Food is repetitive cleaning staff are great cant fault . Drinks are very over priced, they say its happy hour but didnt show on the bill Dont waste money getting swim up pool...the sun never hits them ...waste of money Better hotels out there . The holiday in over the road ...we used there pool area...that hotel is much superior.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from sebastien tronchet, General Manager at Grand Mercure Phuket Patong
Responded 2 days ago
Dear Marion N, Many thanks for your review. It is always easier for me to respond to a 4-5* review but i totally understand that expectation from one to another can be much different. I am very sorry we could not offer you the holidays and break you deserve and wish we did better. One thing i just wanted to clarify in regards to Happy Hour if I may. I just rechecked your 2 bills from 4th and 6th and wanted to let you know that HH starts at Pool Bar at 4pm and ends at 6pm while Craft Lobby Bar upstairs kicks in at 6pm to 8pm. You had beers at Pool bar at 2ish (bill served at 14:48) and beers again at Craft before 6pm (bill 18:05). So i think the timing wasn't right. Also, Happy Hours is buy 1 get 1 on draught Beers (not bottled ones). Might be a misunderstanding here and i will again brief our team so to inform our clients better. Maybe a communication issue here rather than straight mistake from us. Sorry again and happy to hear my colleagues down the road did well. Sebastien
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TaherAlbaghliJulian wrote a review 7 Aug
Kuwait City, Kuwait1801 contributions761 helpful votes
The location good located within a couple of minutes’ walk from Patong Beach, Street Shopping, Restaurants and the famous Bangla Street. However, there are hotel in better location and closer to the beach like Baan Laimai Resort & Spa, DoubleTree by Hilton Phuket Banthai Resort, Anona Beachfront Phuket Resort and Holiday Inn Resort Phuket, an IHG Hotel. The advantages: 1-Front desk welcome, Friendly and helpful. 2-Great Location for nightlife. 3-Swimming pool very good for family with kids. 4-Breakfast nice But, I wish add more kind of cheese The Draw back 1-We suffer from noise from nightlife area close to the hotel. 2-Housekeeping too bad ,they did not change the towels and add klinix I must order from front desk. 3-my suite in floor 7 too far from elevator. In my open this hotel very good option for families if they stay in Villas And superior room for solo traveller.
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from sebastien tronchet, General Manager at Grand Mercure Phuket Patong
Responded 3 days ago
Many thanks for your very honest review TaherAlbaghliJulian, very much appreciated. I am really pleased to hear you enjoyed your stay very much and will surely ask Chef to add few more slices of cheese (i love it too) and our Executive Housekeeper Mr. pun to pay better attention to refills in rooms too. Thank you for this very good review once again and see you back in Patong very soon i hope! Seb
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Monsmiley wrote a review 5 Aug
Noosaville, Australia238 contributions61 helpful votes
+1
We had a wonderful trip, We were greeted at the airport and had a host throughout our stay. Because of my hotel status I was upgraded to a suite at the Grand Mercure Phuket Patong. The staff were amazing and the food was excellent, there was always plenty of food available at breakfast with many choices. It was walking distance to the beach and main centre but far enough away to not have the noise. If you want to be in the centre of Patong and close to amenities then this would be a great place to stay. We could still walk to the beach and I walked the beach every morning. Its great place to host a group and hold functions.
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Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip: Ask for a pool access room if you dont get a suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded yesterday
Dear Monsmiley Greetings from Grand Mercure Phuket Patong! We thank you very much for this wonderful review of our property. It gives us immense pleasure knowing that your stay among us has been a splendid one with the convenient location, the excellent breakfast at our Bubbles Restaurant. Once again thank you and we hope to welcome you for another memorable holiday in the near future. Best regards, Guest relations team
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Roy C wrote a review 5 Aug
1 contribution
We came in and check in with both Betty and Mild at the reception and were the one service us. Excellence service and always helping us with all our needs. Smiling all the way. Location is fantastic and convenient.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 2 days ago
Dear M5563VNroyc Many thanks for this very kind review of our property. It is always a pleasure to note our guest satisfaction and we will surely take this opportunity to thank Betty and Mild for their wonderful service. Thank you once again for your support, we are all looking forward to welcoming you back in a near future! with Grand regards, Guest relations team
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Anupong Nuanchan wrote a review 4 Aug
Khao Lak, Thailand3 contributions2 helpful votes
We arrive late night to check in and we got warm welcome from Khun Noom Front Office Team to my 2nd visit here. He was really helpful and friendly. Thanks Khun Sannie to take us to our room. It was 7th floor, a suite room with balcony and we loved it very much. We thought about finding restaurants nearby but we were lazy to go out. So we ordered room service 1 fried rice with prawn, 1 Pad Kra Pao Moo and 1 Opera cake. We really enjoyed food and quickly all dishes were emptied 🤣🤣 We went daily to Bubbles for breakfast and Khun Tun was excellent in a service. We tried to ask something and he could show us what we want. Thanks Khun Kee as well for helping me 2 cups of cappuccino. We decided to continue dining at Bubbles for dinner. Food that we got were delicious and we mentioned to Penne Bolognese is the best for me. We went to settle bills last night before leaving tomorrow. Khun Kat was kind and gave us information about bills. We had really good conversation and we really appreciated all staffs in the time of many guest. We totally forgot to mention to housekeeper who cleaned our room every day when we went to have breakfast and we were sorry that we couldn’t remember your name. We saw 2 different person take care us and we were really appreciated you. This hotel is good location, nice place for visiting and we really recommend to stay here. You won’t be disappointed. You will be absolutely impressive. Many thanks Anupong
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded yesterday
Dear Khun Anupong, Thank you so much for writing such a heartfelt review on your recent stay with us. Your comments on the service of our team members from reception, F&B team, to housekeeping are very encouraging and are a great source of motivation for all of us to strive for creating exceptional experiences for our guests. We are also delighted to learn you appreciated the great breakfast and delicious dinner at Bubbles Restaurant and thank you for recommending us. We hope to welcome you back soon. Best regards, Guest relations team
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Glenn N wrote a review 3 Aug
1 contribution
The service is amazing from Betty especially!! Near beach with in 4 min walk, clean room with amazing pool and views. The food and breakfast 5 star and amazing quality. We will definitely stay again and highly recommend to all My friends
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 2 days ago
Dear gnathan2 Many thanks for the great review of our property and recommending us! Your positive comments are very much appreciated and we are happy to know that our location, cleanliness, quality food and the service from our team members fully met your expectations. Please stay assured that we will share your compliment with our team members, especially Betty. It was a real pleasure to host you and we are already looking forward to welcoming you back! Best regards, Guest relations team
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Ramanjot singh wrote a review 2 Aug
1 contribution
Excellent service Best hotel in phuket Coaprative staff betty ,ORN Location is perfect nearby bangla road Near buy patong beach Will sure come back in 3 months Thnxx it is perfect place to come in Phuket
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 2 days ago
Dear Raman0101 Greetings from Grand Mercure Phuket Patong! We are more than happy to learn that you had a wonderful holiday here and thank you for praising the service of Betty and Orn for their cooperation. Please do let us know if you need any special arrangement prior to your next stay. Best regards, Guest relations team
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Berry T wrote a review 1 Aug
Singapore, Singapore103 contributions80 helpful votes
+1
Excellent choice! Spend 6 days there. Will definitely return. Location is centralised, just 3mins walk to OTOP night market. 15mins walk to Jungceylon. Good Thai & Indian restaurant just opposite & massage place too. Staff were all great and check in was a breeze. Rooms were big & bright with pool access. Breakfast at Bubbles were top notch! Spoilt for choices & the pool was awesome. We stayed by the pool for days! Gym was ok & they even have a playroom for kids!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 2 days ago
Dear Berry T Thank you so much for such a wonderful review! We are very pleased to note you had a great stay and enjoyed our deluxe pool access room. Our Location is very convenient, a few steps away from the entertainment, shopping, and good restaurants. Glad to hear you like the breakfast as well. Very much looking forward to welcoming you back at Grand Mercure With Grand regards, Guest relations team
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PRICE RANGE
US$65 - US$115 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
314
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Frequently Asked Questions about Grand Mercure Phuket Patong
Which popular attractions are close to Grand Mercure Phuket Patong?
Nearby attractions include The Boss Tailor Central Patong (0.5 km), Best Tailor Phuket Patong Suit Shop (0.3 km), and RK Fashions and Tailors (0.4 km).
What are some of the property amenities at Grand Mercure Phuket Patong?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Mercure Phuket Patong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mercure Phuket Patong?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Mercure Phuket Patong?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Mercure Phuket Patong?
Conveniently located restaurants include Cafe de Paris, Chou Chou Deli Shop, and Saffron Spice Restaurant & Bar.
Are there opportunities to exercise at Grand Mercure Phuket Patong?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Mercure Phuket Patong?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure Phuket Patong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Mercure Phuket Patong?
The staff speaks multiple languages, including English, French, German, Chinese, and Thai.
Is Grand Mercure Phuket Patong accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.