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Grand Mercure Phuket Patong

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1 Soi Rat-U-Thit 200 Pi 2, Patong, Kathu, Phuket 83150 Thailand
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Traveller (2726)
360
Panoramas (14)
Room & Suite (631)

About

#11 of 434 hotels in Patong
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Mercure Phuket Patong located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that boasts the largest beer selection in Phuket, fitness centre, spa and kids corner, the hotel represents a new generation of retreats combining natural beauty and cultural heritage.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Parking
Wifi
Pool / beach towels
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Thai
2,584Reviews235Q+A100Room tips
Traveller rating
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Popular mentions
korkiats2020 wrote a review 22 Feb
4 contributions2 helpful votes
Staffs are very nice, friendly and helpful. I received very nice services throughout my stay. The room is very beautiful and clean. If you can, please book & stay at the pool villa right here at the heart of Patong. Specially thanks to Khun Ju who prepared the wonderful stay to me.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 4 days ago
Dear korkiats2020, Thank you very much for your amazing review! We are delighted to her you enjoyed your stay in one of our Pool Villa and impressed by warm hospitality of team, especially Khun Ju. We hope to have the chance welcoming you back here soon! Best regards, Guest relations team
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Sam S wrote a review Dec 2020
Pattaya, Thailand39 contributions51 helpful votes
I recently stayed one week at the Grand Mercure in Phuket and I really enjoyed my stay there. Everything about the hotel is absolutely first class from the room and pool to the breakfast buffet in the morning but what is really special about the hotel is the professional and helpful staff. Everyone working there, from the maids to the receptionists and bellmen, do everything they can to make your stay a memorable one; you are definitely treated like a VIP by everyone. I stayed in a pool access room and the room had every amenity, the wifi connection was great and there was a HDMI wall connection for viewing programs from your laptop to the TV in the room. The breakfast buffet had fresh coffee and eggs made to order and a selection of many fruits, pastries, and Thai dishes for breakfast that was amazing. The location is also excellent with Patong Beach and many restaurants within easy walking distance. This is one hotel that checks all of the right boxes.
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Date of stay: December 2020
Value
Service
Sleep Quality
Room Tip: I had a pool access room. It was spacious and close to the hotel lobby and breakfast buffet.
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4 Helpful votes
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 13 Dec 2020
Dear 77SamS, Thank you very much for such a wonderful review. We are pleased you enjoyed every bits of your stay, in the Deluxe Pool access rooms and satisfied with staff's dedication and very attentive service. Also, we appreciate with your kind note about the breakfast and overall food selection and quality. Once again, thank you for your time and for choosing Grand Mercure Phuket Patong! with Grand regards, Apple
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Kelly wrote a review Nov 2020
Phuket, Thailand25 contributions15 helpful votes
I and my friend stayed here in November. The resort is beautiful, the accomodations are extremly spacious, tastefully furnished and offers top-notch facilities and amenities. I would like to compliment the staff working at Here. Everybody is highly motivated from the housekeeping staff to the front desk staff. Thank you everyone for making my stay so special.
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Date of stay: November 2020Trip type: Travelled with friends
2 Helpful votes
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 6 Dec 2020
Dear SunanSriket, Thank you very much for your comments! We are glad to hear you had a great time at the property and found our team fantastic, especially Housekeeping & Front desk team! We hope to have the chance welcoming you back in a near future! Best Regards, Apple
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viaggiospesso74 wrote a review Nov 2020
Marsala, Italy8 contributions11 helpful votes
We went in Phuket for first time last week end and has been a great week end despite the weater wasn't perfect... and we definetly must say thanks to Grand Mercure and his super team! The resort is perfectly located close to the center of Patong where all restaurants and shops are.. very close to the beach also. We arrived very late in the night, due to flight delay, but even at 3.00am the welcome from Receptionist was very warm and nice. Hotel team has been superb, from the GM, Sebastaian, to the concierge...all of them they have been supernice and very helpful during all our stay. We really felt as V.I.P. guest. They help us with renting the motorbike , organize and book our boat tour to Phi Phi islands, a lot of suggestions to great place to visit on the Island and grat Thai see-food restauranrs. On top of this they also suprised us with a (unexpected) welcome drink in our room at arrival!. Just superb. I will be back in Phuket and for sure I will stay again at Grand Mercure.
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Date of stay: November 2020
Value
Cleanliness
Service
Room Tip: we book a Deluxe with pool access. Amazing to have private access to pooll at all time
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4 Helpful votes
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 13 Dec 2020
Dear viaggiospesso74, Thank you very much for sharing your enthusiastic review with us! We are pleased to hear you had a good time at our property and found our staff very helpful. We will share your comments with Front office team who will surely be pleased to receive your compliments. Should your travels bring you back to Phuket, please feel free to contact any of us prior to your arrival. Warm regards, Apple
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Francesca Marchese wrote a review Nov 2020
Chiang Mai, Thailand2 contributions3 helpful votes
I spent 3 days at the Grand Mercure for my honeymoon. The hotel is in strategic place from which you can move in any direction of the island. The hotel is really nice. With its oriental style and its huge spaces, with trees, bridges and swimming pools, it is truly relaxing and you can take a nice photo. The environment is clean and every day there was a rich and important breakfast. The staff is super kind and also supported me to find the best tours. Perfect vacation. I'll come back
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Date of stay: November 2020Trip type: Travelled as a couple
4 Helpful votes
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 6 Dec 2020
Dear Fragoma, Thank you very much for choosing us for your special occasion and wonderful feedback. We are delighted to hear you have not only enjoyed the convenient location, hotel design & atmosphere but also satisfied with our unique hospitality. Hope you will come back here soonest. Take care & Stay safe, Apple
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PRICE RANGE
US$66 - US$157 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
314
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Frequently Asked Questions about Grand Mercure Phuket Patong
Which popular attractions are close to Grand Mercure Phuket Patong?
Nearby attractions include Universal Fashions and Tailor (0.3 km), Instyle Bespoke Tailors (0.4 km), and Magnifique Tailor (0.4 km).
What are some of the property amenities at Grand Mercure Phuket Patong?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Mercure Phuket Patong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mercure Phuket Patong?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Mercure Phuket Patong?
Yes, free parking is available to guests.
What are some restaurants close to Grand Mercure Phuket Patong?
Conveniently located restaurants include Hern Coffee And Bistro, Cafe de Paris, and Chou Chou Deli Shop.
Are there opportunities to exercise at Grand Mercure Phuket Patong?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Grand Mercure Phuket Patong have an airport shuttle?
Yes, Grand Mercure Phuket Patong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Mercure Phuket Patong?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure Phuket Patong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Mercure Phuket Patong?
The staff speaks multiple languages, including English and Thai.