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Novotel Phuket Resort

282, Phrabarami Road Kathu, Patong, Kathu, Phuket 83150 Thailand
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (3544)
Room & Suite (872)
Videos (3)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Phuket Resort
Updated 08/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#18 of 434 hotels in Patong
Travellers' Choice
Novotel Phuket Resort is nestled on a hillside overlooking Patong Bay on eight acres of tropical landscaped gardens, just a shorstroll from Patong Beach, the island’s nightlife and shopping center. Novotel Phuket Resort offers a unique holiday and boasts beautiful traditional Thai architecture. The hotel feature 217 contemporary rooms plus three-tiered pool facing to the Andaman Sea, Traditional Thai-style restaurants and bars with spectacular seaview, kid’s world, spa massage and fitness center, then take in the sunset on the terrace. At Novotel Phuket Resort, everyone can enjoy life’s simple pleasures.
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Room & Suite (872)872
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Complimentary tea
Happy hour
Kids' meals
Snack bar
Poolside bar
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Foot massage
Full body massage
Head massage
24-hour security
Baggage storage
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
VIP room facilities
Wardrobe / wardrobe
Tile / marble floor
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Bay View
Great View
Languages Spoken
English, French, Arabic, Chinese and 5 more


Full view
77Somewhat walkable
Grade: 77 out of 100
38Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
4,532Reviews148Q+A100Room tips
Traveller rating
  • 2,727
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Time of year
Traveller type
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Selected filters
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Popular mentions
Elma92 wrote a review Oct 2020
Paris, France3 contributions4 helpful votes
We paid for half board especially because of the wonderful views in the restaurant and for the buffet. We were so disappointed as we had nothing like that. It was à la carte menus, inside a small and empty restaurant, not much choice, far better to eat in one of the restaurant in front of the beach ! We had a chat with the male manager about the fact that we were sold buffet and restaurant with a view , and he agreed to pay us back half of it, but after tens of email, we never had our money back. We really thought Novotel would have offered another standing. Can't be trusted, too bad, never with Novotel ever again for us.
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Date of stay: November 2019
2 Helpful votes
Neha Rai wrote a review Jan 2020
Mumbai, India29 contributions12 helpful votes
Hotel's Favourite
Out of the world resort in an out of the world destination. It is one of the best resorts I have visited in terms of hospitality. I had informed the property in advance that I am coming to celebrate my wedding anniversary and they made sure that they left no stone unturned. The staff is extremely warm and helpful and will make you feel at home. Buffet breakfast layout is good- reasonably ok for Indians as well. Rooms are huge with a great view. They upgraded the room for my special occasion and also had decorated my room beautifully, which was a lovely gesture. The property is located right in the middle of everything. The famous Patong Beach is at a walking distance and there is a free shuttle every 30 minutes to the Central Mall which is at walking distance from the famous Bangla Road. The only backdrop is that they will not provide you a room earlier than 2PM- which is their normal check in time. My trip was am extremely memorable one all thanks to the great Hotel and their amazing staff. Would recommend this hotel as the best and the biggest one in Patong! Thank you Novotel Phuket Resort team!
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Date of stay: January 2020Trip type: Travelled as a couple
2 Helpful votes
Response from NovotelPhuketResort, General Manager at Novotel Phuket Resort
Responded 21 Feb 2020
Dear neharai199227 Greetings, Thousand thanks for this amazing review of your recent stay with us! We are absolutely pleased to hear about your wonderful experience with us and enjoyed our location, food, and impressed our service from team members, especially Mr. Sam. I will surely pass on your compliments to him. We are looking forward to welcome you back soon! Thank you Warm regards
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Cann345 wrote a review Jul 2020
Glasgow, United Kingdom26 contributions39 helpful votes
Hotel is lovely, its basically hidden away in the trees and views of Phuket beach are brilliant. The hotel is situated on a hill and it can be quite steep and really hard in the heat but there is a free shuttle service that can take you up to receiption or the room. There are a few blocks with rooms and some are also up a few hills but the views are lovely. Rooms are spacious and good air con. Pool areas are lovely and the staff are so helpful. Food at the pool area was really good, we also dined in the Thai restaurant and it was really tasty, again staff went over and above. Only a 20/30 minute walk to Bangala Road so it's a perfect location.
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Date of stay: March 2020Trip type: Travelled as a couple
2 Helpful votes
Response from Wutti Sanjorn, General Manager at Novotel Phuket Resort
Responded 3 Aug 2020
Dear Cann345 Thank you so much for your review. We are happy that you had a wonderful staying experience at Novotel Phuket Resort. We are happy that you liked our food and the hotel location. We shall be looking forward for your next visit soon. Stay healthy and stay safe. Thank you
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Hema P wrote a review Apr 2020
8 contributions19 helpful votes
Arrived at bottom of hill and was given a shuttle bus to take us to the top. What a fantastic view. Reception open air and large and luxurious. Friendly welcome, Lovely rooms though was a slight walk away which was fine. 5min walk to the beach. Onsite indian restaurant was ok, though would have liked more spicy food on first night. Staff very helpful and didnt get a chance to try the onsite spa. Would not hesitate to return.
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Date of stay: December 2019
2 Helpful votes
Response from NovotelPhuketResort, General Manager at Novotel Phuket Resort
Responded 8 Apr 2020
Dear Road157937 Thank you for taking out your time and review for us. We are happy to read that you liked room and the location. Also we are happy to read that you liked our hospitality and services. We shall convey your message to the respective team members. We shall be looking for your next visit. Warm regards
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Martins D wrote a review Mar 2020
2 contributions2 helpful votes
we came with a group of 29 people, we were very well received thank you to all the staff for this week. Special dedication for Indian chef Harsh, who delighted us. thank you chef👨‍🍳👨‍🍳 I will come back with my family next time
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Date of stay: March 2020Trip type: Travelled with friends
2 Helpful votes
Response from NovotelPhuketResort, General Manager at Novotel Phuket Resort
Responded 29 Mar 2020
Dear MartinsD30 Thank you for your valuable review. It is always pleasure to read a positive review of our hotel. We are happy to read that you enjoyed your stay and appreciated our India chef. I shall convey your message to him. We shall be looking forward for your next visit. Warm regards
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US$70 - US$133 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Novotel Phuket Resort
Which popular attractions are close to Novotel Phuket Resort?
Nearby attractions include Patong Mosque (0.3 km), N P Tailors (0.04 km), and Thairai Tailor (0.2 km).
What are some of the property amenities at Novotel Phuket Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Phuket Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Phuket Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Novotel Phuket Resort?
Yes, free parking is available to guests.
What are some restaurants close to Novotel Phuket Resort?
Conveniently located restaurants include No 9 2nd Restaurant, Curry King Indian Restaurant, and No 9 Restaurant.
Are there opportunities to exercise at Novotel Phuket Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Phuket Resort have an airport shuttle?
Yes, Novotel Phuket Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Phuket Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Phuket Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Phuket Resort?
The staff speaks multiple languages, including English, French, Chinese, Hindi, Thai, Arabic, and Indonesian.