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Four Points by Sheraton Arusha, The Arusha Hotel

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Traveller (477)
Room & Suite (75)
Videos (1)
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About

#10 of 80 hotels in Arusha
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Airport transportation
Conference facilities
Paid public parking nearby
Wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Special diet menus
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Swahili
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
659Reviews15Q+A100Room tips
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dogbiscuits wrote a review 6 Mar
maryland57 contributions11 helpful votes
We stayed for 6 nights all together and found the staff, all over the hotel, to be exceptional. They constantly had an eye out for anything they could do to make our stay more comfortable, were very warm but not intrusive, and took excellent care of us in the bar and restaurant. This was a perfect soft landing on either side of a Serengeti Safari but also did a few day trips (Arusha National Park, Taranagire, Ngorongoro Crater) from this hotel and found their assistance with our pick up and drop off to be extraordinary. Hotel was spotless, ground beautiful, and beds comfortable.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Farida Khatibu, Sales at Four Points by Sheraton Arusha, The Arusha Hotel
Responded 1 week ago
Dear Dogbiscuits, Thank you so much for choosing to stay with us and more so for taking the time to share a review about your stay with us. It was a great pleasure to host you and we are all happy to hear that you had a wonderful time. We hope to welcome you soon in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tanvi Shah wrote a review 3 Mar
3 contributions4 helpful votes
+1
A jewel in Arusha: plush, green, comfortable and serene. Fantastic ambience, decor and food. Perfectly located for a pit stop onwards to any safari. A fab upscale facility with a gym and a pool. The flora and garden seemed surreal and the attention to detail of decor and interiors is impeccable.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: In general while travelling to Arusha carry mosquito repellent.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nick P wrote a review Feb 2024
Setauket, New York297 contributions88 helpful votes
We chose to stay at this hotel both before and after our safari adventure, with the initial and final days covered by the safari company. Deciding to extend our stay by an additional day was an easy decision, especially considering the seamless experience we had. Remarkably, we didn't have to switch rooms at any point, enjoying the convenience of adjoining rooms overlooking the inviting pool area. The front desk staff deserves commendation for their exceptional service throughout our stay, setting a high standard for hospitality. The rooms themselves surpassed our expectations, boasting a level of quality that exceeded even that of four-star accommodations in the US. Needless to say, we were thoroughly impressed. However, our experience in the bar and restaurant fell short of perfection, which ultimately influenced our rating. On the first day, we encountered an unfortunate incident where our table was taken while we were at the buffet. Despite this hiccup, the culinary offerings were outstanding when ordered off the menu, with prices notably more reasonable compared to the buffet dinner. Breakfast provided a satisfying start to the day. Regrettably, the service in the restaurant was inconsistent, with several instances where we had to actively seek out staff to request the check. This inconsistency in service detracted from the overall experience, prompting us to rate the hotel lower in terms of its full-service capabilities. In summary, while our stay at this hotel was largely enjoyable, particularly thanks to the excellent front desk staff and the quality of the rooms, the inconsistent service in the restaurant and bar prevented us from giving it a higher rating.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chandler J wrote a review Jan 2024
Seoul, South Korea1 contribution
The hotel is beautiful, it is a boutique hotel with a regular number of guests . Unique hand paintings adorn the walls and beautiful vintage objects make both the common areas and the rooms a visual feast. The staff are so lovey and go above and beyond . They even packed us a take away breakfast when we departed at 5:30 in the morning! There is a great guide in each room full of interesting things to do, the kids loved it. The excellent restaurant suggestions and the tasty food. The staff are very helpful with directions and recommendations when you need to go somewhere.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Farida Khatibu, Sales at Four Points by Sheraton Arusha, The Arusha Hotel
Responded 26 Jan 2024
Dear 275chandlerj, Thank you so much for taking time to review our property about your experience while staying with us. We are very happy to hear that you and your whole family had a great time. We have shared your review with the rest of the team during our townhall, and this really served as a great way to motivate them when they hear that they have managed to make guests' visit a great one. We hope you will all visit us again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cameron M wrote a review Jan 2024
Seoul, South Korea1 contribution
Our stay at the hotel was one of kind, Scola and the reception team were very helpful, always eager to assist. What stood different for us was upon arrival, A Lady came out pushing a cart, joyously greeted us, we were reluctant to her help with luggage but she insisted and said to My wife “A Queen does not Carry Luggage, only Her CROWN” My wife and I loved this statement, changed our day. We thought it would be nice to mention her help to the Manager since we did not have cash to tip when she brought the bags to the room, we came down asked for the Manager and was astonished that The Bell Lady was the one in charge. We do not see this back in our country. The hotel is beautiful and was easy for us to visit places around. Definitely coming back.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Farida Khatibu, Sales at Four Points by Sheraton Arusha, The Arusha Hotel
Responded 26 Jan 2024
Dear H9414NXcameronm, We would like to thank you for taking the time to write a review about your stay with us. We are happy to hear that Scola and the entire hotel team made your stay a great experience. We really do hope you and your queen do visit us again in the very near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susana S wrote a review Jan 2024
Sydney, Australia1 contribution
Very well maintained hotel. Nicely positioned in Arusha. Room was excellent and fully equipped. 210 plugs, so bring you adapter if traveling from US. Iron, board, slippers, robes, fully stocked bathroom. Comfortable bed and pillows. Excellent stay. Full English breakfast and more, with Indian and Middle Eastern style additions. Fruit, pastries, everything. Roof top restaurant bar pool is a great place to relax and the food is very affordable and great quality. Hotel staff was some of the best ever from my global travels.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Farida Khatibu, Sales at Four Points by Sheraton Arusha, The Arusha Hotel
Responded 26 Jan 2024
Dear susanasZ3266PA, Thank you very much for taking the time to write a review about about our hotel during your visit with us. Our team works hard to ensure every guest's experience is second to none. We hope you will visit us in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary M wrote a review Jan 2024
1 contribution
“Loved the location, loved how big the room was, such amazing value!!” I am glad I had chosen this location for the entire time I stayed in the beautiful city of Arusha. Such amazing Staff who were always willing to help. Definitely coming back.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Farida Khatibu, Sales at Four Points by Sheraton Arusha, The Arusha Hotel
Responded 26 Jan 2024
Dear marymK2004YC, Thank you very much for taking time to write a review for us. It is always a pleasure for the entire team to make your stay a great one. We are also very happy and thankful that you chose to saty wih us during your time in Arusha. Wishing you all the best and hope to host you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rebecca G wrote a review Jan 2024
Gilbert, Arizona9 contributions4 helpful votes
I 💯 recommend this hotel. The staff was super helpful at all times and the rooms were so comfortable. The food is good and the location is in the middle of town. Don’t go expecting a hot tub like we did because there isn’t one. The pool is refreshing but the lounge chairs are limited. Just a note, not a critique, i would definitely stay here again!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Farida Khatibu, Sales at Four Points by Sheraton Arusha, The Arusha Hotel
Responded 15 Jan 2024
Dear RebeccaG729, Thank you for choosing to stay with us and for taking the time to write a review of your experience at our property. We are happy to hear that you enjoyed your stay and we look forward to hosting you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sandeep_0706 wrote a review Jan 2024
jammu5 contributions3 helpful votes
stayed in room 208 and 210, What a lovely and relaxing holiday, Staff is always willing to help with a smile. Great housekeeping staff, Chef Ravi is brilliant with Indian cuisine. Will definitely recommend this. Pizza at the garden is super delicious.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Farida Khatibu, Sales at Four Points by Sheraton Arusha, The Arusha Hotel
Responded 15 Jan 2024
Dear sandeep_0706, We are so glad and happy to hear that you enjoyed your stay with us. What we are even more happy about is the fact that you took time to write a review bout your visit with us. We have shared your compliments to Chef Ravi and we are proud to have him with us. We do hope that we will get to host you in the near future again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Full Circle Phe... J wrote a review Jan 2024
9 contributions1 helpful vote
We absolutely loved our stay, as well as working with, the Four Points by Sheraton Hotel in Arusha, Tanzania. From the very moment we first came in to see if they could help us with parking for our truck longer, they obliged and asked nothing in return. We offered them a fire spinning show for their New Year’s festivities and they exchanged with us for two nights stay, with two meals a day included. The entire staff was nothing but helpful from beginning to end in helping us out on the best show possible. The room we staid in was immaculate, and all around comfortable; the shower was particularly nice. The venue itself and the audience it attracted made for one of our best shows in all of Africa, and the world. The food at the restaurant was quality, and the decor and garden is beautiful. Loved the gym and the pool as well. We would happily stay, or work with them again! Thank you all for your epicness. Blessings in abundance!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Farida Khatibu, Sales at Four Points by Sheraton Arusha, The Arusha Hotel
Responded 15 Jan 2024
Dear fullcirclephenomenaj, You guys were simply amazing to host and work with. We thank you for working with us on putting a great show for our guests on New Years Eve, it was EPIC. The entire team is so happy to hear that you enjoyed your time with us. And we do hope that you continue putting on great shows throughout your journey round the world. Asanteni Sana!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$1,869 - HK$1,877 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the hotel arusha
LOCATION
TanzaniaArusha RegionArusha
NUMBER OF ROOMS
114
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FOUR POINTS BY SHERATON ARUSHA, THE ARUSHA HOTEL HK$1,282 (H̶K̶$̶2̶,̶1̶9̶0̶) - Updated 2024 Prices & Reviews - Tanzania

Frequently Asked Questions about Four Points by Sheraton Arusha, The Arusha Hotel
Which popular attractions are close to Four Points by Sheraton Arusha, The Arusha Hotel?
Nearby attractions include The Tanzanite Experience (0.2 km), Sidai Center Workshop & Retail Store (0.4 km), and Tanzania Juvenile Safaris (0.09 km).
What are some of the property amenities at Four Points by Sheraton Arusha, The Arusha Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Four Points by Sheraton Arusha, The Arusha Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Four Points by Sheraton Arusha, The Arusha Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Points by Sheraton Arusha, The Arusha Hotel?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Four Points by Sheraton Arusha, The Arusha Hotel?
Conveniently located restaurants include Africafe, Kitamu Coffee, and Fifi's Cafe.
Are there opportunities to exercise at Four Points by Sheraton Arusha, The Arusha Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Four Points by Sheraton Arusha, The Arusha Hotel have airport transportation?
Yes, Four Points by Sheraton Arusha, The Arusha Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Four Points by Sheraton Arusha, The Arusha Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Arusha.
Are any cleaning services offered at Four Points by Sheraton Arusha, The Arusha Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Arusha, The Arusha Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.