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Palace Hotel Arusha

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Makongoro Road, Arusha Tanzania
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (45)
Room & Suite (46)
Dining (14)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 21/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 98 hotels in Arusha
Location
Cleanliness
Service
Value

Palace Hotel Arusha is an excellent choice for travellers visiting Arusha, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

The rooms offer a minibar, a refrigerator, and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Palace Hotel Arusha features a concierge, room service, and currency exchange. In addition, as a valued Palace Hotel Arusha guest, you can enjoy a sauna and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

Arusha has plenty of Asian restaurants. So when you’re here, be sure to check out popular spots like Chinese Whispers, Hot Plate 2, and The Chinese Dragon Restaurant, which are serving up some great dishes.

Should time allow, Serengeti Heritage is a popular park that is relatively easy to get to.

Enjoy your stay in Arusha!

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Property amenities
Parking
Free High Speed Internet (WiFi)
Hot bath
Sauna
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Internet
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Car hire
Business Centre with Internet Access
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Bath / shower
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English
108Reviews2Q+A29Room tips
Traveller rating
  • 28
  • 51
  • 16
  • 10
  • 3
Time of year
Traveller type
Language
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Popular mentions
gracen552 wrote a review Sep 2021
Kenya5 contributions3 helpful votes
The service is off!. The hotel has zero COVID-19 protocols. Do not trust the five paged document shared before arrival. The staff did not wear masks. I attended a conference and the meeting room was congested with only doors as ventilation!
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Date of stay: September 2021
Value
Rooms
Service
Trip type: Travelled on business
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Mazaher Chagani wrote a review Feb 2020
7 contributions2 helpful votes
Room was nice and comfortable. Was only there for 1 night during a stopover. Location wise very ideal i.e quite central in Arusha and their staff were super helpful and attentive. Would definately have it as an option for my next visit!
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Date of stay: January 2020
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Sally T wrote a review Jan 2020
54 contributions9 helpful votes
+1
For the price, I expected nothing short of a clean and spacious room topped with a pleasant view of the city. I slept like a baby that night. I stayed here on NYE on the 8th floor. I could see fireworks all across the city. On the 9th floor there was loud party going on, and the bass could be felt in my room and people were yelling up and down the hallway. So if you're looking for quiet location, make sure to not book the 8th floor on NYE. Cool cafes and supermarkets nearby if you want to buy some coffee and souvenirs back. Breakfast was one of the best I had in Tanzania. Their fresh fruits were superior to all.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
Room Tip: Noise level on 8th floor can be loud if there is a party on the 9th floor.
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patsychom wrote a review Dec 2019
vancouver373 contributions123 helpful votes
Staff here very accommodating. Warm and friendly and happy to help with suggestions, advice and whatever they can do to make for a pleasant stay. Location is good as allows you to walk around the town, see the sites. Restaurant is not the best but ok - has a limited menu. Rooms were clean and spacious. Stayed for a couple of days and it worked well for our needs.
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Date of stay: October 2019
Location
Cleanliness
Service
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ZFR20 wrote a review Oct 2019
Perugia, Italy72 contributions2 helpful votes
We stayed for 2 nights (before and after our safari) and everything was super nice and clean! The staff was really gentle and available, always smiling The girl from the reception very professional and Pascal very kind and polite. The food into the resturaunt up to the roof was really tasty and good. As we were in honeymoon, they prepared us a very nice surprise (a lot of roses on the carpet, on bed a rose heart and everywhere and a fruit bowl). I highly recommend this hotel!!!!!
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Date of stay: September 2019
Location
Cleanliness
Service
Room Tip: high floor for the view is better
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Response from 657naomif, Guest Relations Manager at Palace Hotel Arusha
Responded 25 Oct 2019
Thank you so much for your wonderful review. It was indeed a pleasure to serve you. We are so glad that all went smooth and your trip was a memorable one. We aim to provide the best services for our customers and feedback like yours indicate that we are heading in the right direction.It was a treat being around such lovely Couple who made our work interesting during your stay. Looking forward to serve you again in the near future!
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PRICE RANGE
US$124 - US$143 (Based on Average Rates for a Standard Room)
LOCATION
TanzaniaArusha RegionArusha
NUMBER OF ROOMS
86
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Frequently Asked Questions about Palace Hotel Arusha
Which popular attractions are close to Palace Hotel Arusha?
Nearby attractions include The Tanzanite Experience (0.1 km), Sidai Center Workshop & Retail Store (0.3 km), and Old Boma Museum (0.2 km).
What are some of the property amenities at Palace Hotel Arusha?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Palace Hotel Arusha?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Palace Hotel Arusha?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Palace Hotel Arusha?
Yes, parking is available to guests.
What are some restaurants close to Palace Hotel Arusha?
Conveniently located restaurants include Africafe, Kitamu Coffee, and Fifi's.
Are there opportunities to exercise at Palace Hotel Arusha?
Yes, guests have access to a sauna during their stay.
Does Palace Hotel Arusha have an airport shuttle?
Yes, Palace Hotel Arusha offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Palace Hotel Arusha located near the city centre?
Yes, it is 0.7 km away from the centre of Arusha.
Are any cleaning services offered at Palace Hotel Arusha?
Yes, dry cleaning and laundry service are offered to guests.
Does Palace Hotel Arusha offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.