We stayed here before climbing Kilimanjaro. It's a nice clean hotel with friendly staff. Our bedroom was a twin with single beds. The rooms were clean with individual air conditioning units. Our room was close to the main hotel. Friends stayed in rooms on other floors and encountered the strangest staircases - sometimes you need to go down a staircase to get to a higher bedroom number. Back to the room, the bathroom was nice, with a glass walk-in shower. One of our friends found a had a half-full bottle of hand cream in the bathroom when he checked in. We had vegetarian food in the hotel which was fine. The wifi in the hotel was OK. We needed to sit in specific areas, and with a group of 20 of us, the wifi struggled. There was a swimming pool in the hotel but we were only there for a night so we didn't get a chance to use it. Snow Crest is an hour from the airport and two hours from Kilimanjaro. It's not particularly close to any town.…
I love the staff and cleanliness. The service is fast enough and food was delicious. All the time in the restaurant I did not see a supervisor but nothing really wentt wrong. Rooms are clean and the bathrooms large enough with hot shower. Will recommend.
I spent 3 nights in this hotel - 2 nights before my trek and 1 night after - and it was a very disappointing experience. The main problem was the lack of hot water for showers. I managed to have hot water on one occasion only and that was only after the Tour Leader complained. The safe didn't work and there was green mould on the ceiling above the shower. Wouldn't go back there.
Weeee simchezo.kili was very very not easy (did not summit ).but the hotel was superb .the GM was fantastic, food was good (steak especially )and cleanliness was standard.i must come back again.just hold your breadth.
as i have already said, the staff did a lot of help to us, and the hotel manager is a friendly gentelman, since a bad guy rolled up all our money and gone away before the safari, my husband and i didn't bring to much money when been to Tanzania, and the snow crest hotel is our last stop before go back China. That night my husband want to eat dinner at hotel resteraunt but the credit card machine didn't work, for that case we went back to our room, after all lack of 1 dinner we could stand for it's okay, and not a big deal, but the hotel manager that gentleman heard about us story, he insist that we should eat our dinner, with the help of manager my husband and i didn't starve that night, which made us felt a big warm flow throughout whole body. And another staff maybe also a manager when hearing we come from China, he even excited and keep talking about former Chinese chairman Mao Ze Dong, he talked about the long relationship since Mao's time between China and Tanzania. My husband gave him 1 Chinese Yen as gift since that money printed Mao's head. that gentleman was so happy that smiled just like innocent child. The hotel is established in a small garden, decorated very unique, has a elevator inside convenient for large luggadge.…
A little disappointing, quiet and strange numbering of rooms. Rooms were adequate, pool small and next to the main road, buffet breakfast fine and evening meal quite tasty. It is a taxi ride from Arusha so little to walk around outside. Pleasant staff, and Rose's gift shop has some quality, well- priced goods in comparison with offerings over the rest of the safari hotels on the trip, glad I bought here.
We recently stayed at the Snow Crest Hotel before and after climbing Kilimanjaro. This is a large hotel with loads of rooms (although I think we were the only 12 people staying there). The food was quite good and the beer was cold. The service certainly left a lot to be desired. Very strange atmosphere in the lobby and hallways. We arrived from 8 days on the mountain only to find that there was no hot water in the rooms. They said that there was an issue and would be back on at 8 o'clock. This did not go down well at all with us. Overall it wasn't a bad experience. We were just annoyed with the lack of hot water. Would definitely try the Chicken Zanzibar or the Goat Curry if it's on the menu.
The room was large with a large bathroom (which oddly was fitted with scales!). The hotel had a pool, which we weren't there long enough to use, and a bar, restaurant and gift shop, which we were. The staff were friendly and attentive and breakfast and dinner very good with vegetarian options. The prices were reasonable, and the gift shop seemed particularly cheap compared to the other 'designed for tourist' shops we visited on our tour. The hotel is a way out of arusha, so there isn't much else about, but you can get wifi in the back of the bar. Other contributers have complained of noise but I didn't notice any, although there didn't seem to be many other guests there at the time.
Nice hotel with clean rooms and facilities. But the atmosphere is cold and like an old age home waiting for something to happen. A little music in the restaurant and reception wouldn't go amis. The staff were friendly and the food took a while, but was good. I'll visit again, but I really hope the management take note of what I've said and they're more visible next time around Roger
I had an infant with me and though they provided a crib, all the rooms face an open courtyard amphitheater type set up. It is so loud. If anyone shuts a door the walls are paper thin. You can hear talking even if people are whispering. DO NOT come to this hotel if you have small children. :) I was at a work conference and the conference facilities were fine. The food was really good. Beds comfortable. I had hot showers, but heard that others didn't. There were small ants in several of the rooms.
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