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Lotte Hotel Busan

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Traveller (618)
Room & Suite (560)
Dining (166)
Overview
  • Excellent73%
  • Very good22%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(21 reviews)
“driving range”(6 reviews)
“department store”(17 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Reviews (1,149)
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335 results
Traveller rating
214
86
23
9
3
Traveller type
Time of year
LanguageEnglish
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214
86
23
9
3
Show reviews that mention
All reviewsthe club loungedriving rangedepartment storelight snackduty free shoppingomelette stationstar hotelbusiness tripstreet food vendorsking bedcentral locationfitness centerexcellent hotelchecking inthe hotel staffenjoyed my stayconcierge desk
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1 - 5 of 335 reviews
Reviewed 2 days ago

Lotte Hotel is amazing. The 8-floor (plus basements) department store next door is huge and has everything. Best of all was J. L. Lee at the concierge desk. He was fantastic to be able to find what I asked -- totally beyond the call of...More

Thank Randi T
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded yesterday

Dear Randi T Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you...More

Reviewed 6 days ago

When we checked in Gunwoo Son, was very attentive, friendly and gave us a good starting feeling for our stay. Thanks Son :). The pool complex is terrific - one of the best in a Hotel I have seen. Great indoor lane swimming area if...More

Thank gilbertgordon
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 3 days ago

Dear gilbertgordon Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very...More

Reviewed 2 weeks ago

It's a wonderful hotel. great rooms, location is perfect, staff is absolutely fantastic, special thanks to Mr. Taehwan Kim, we had some start up problems but he sorted everythig out in a very proffessional manner. There is a huge Lotte Duty Free mall connected to...More

Thank 888Steven888
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 2 weeks ago

Dear 888Steven888 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very...More

Reviewed 3 weeks ago

Can't believe this hotel got the 5-star rating. 4-star is very sufficient for this place. We stayed at the Club Deluxe with the lounge floor benefits. -Barely had a wifi connection at the room. (very poor, almost none) -The room was surprisingly small -The officers...More

Thank Enakbon
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 2 weeks ago

Dear Enakbon Thank you for staying with us and taking your valuable time to give us a feedback of Lotte Hotel Busan. We deeply apologize for unpleasant experience. We will definitely improve our service by educating to prevent any future inconvenience. If we got another...More

Reviewed 3 weeks ago via mobile

Had a really great stay at this hotel last week: Friendly staff with great service, really nice rooms, awesome view and great location. The breakfast buffet is really delicious and varied, we had it every day. The location is awesome, in the middle of the...More

Thank AndersBahn
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 3 weeks ago

Dear AndersBahn Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$167 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Busan
#1 Luxury Hotel in Busan
#2 Romantic Hotel in Busan
#2 Business Hotel in Busan
#2 Family Hotel in Busan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$167 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Busan
#1 Luxury Hotel in Busan
#2 Romantic Hotel in Busan
#2 Business Hotel in Busan
#2 Family Hotel in Busan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Photos
Traveller (618)
Room & Suite (560)
Dining (166)
Pool & Beach (1)
Amenities (89)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ryannmcneil
4 October 2017|
AnswerShow all 3 answers
Response from Delissimo | Reviewed this property |
Breakfast is 40 euros, 50 us dollars. And it is terrible
1
Vote
MANDYTAOMT
10 August 2017|
AnswerShow all 3 answers
Response from lLotteHotelBusanl | Property representative |
Dear, Mandytaomt Thank you for having an interest in Lotte Hotel Busan. There are several selections for coming to the Lotte Hotel Busan. One. limousine bus is a common way. From Gimhae airport to the hotel, it takes... More
2
Votes
Google Translation
GeorgeJorgimoto
19 June 2017|
AnswerShow all 2 answers
Response from TravellingPoh |
Yes, they have smoking rooms!
1
Vote
Google Translation
Room Tips
"Higher up for better views. Club floor if possible."
urbanshopper
2 million years ago
Read review
"Great view of Busan and centrally located with shopping amenities for tourists."
PrivacyMe
2 million years ago
Read review
"Obviously higher floors have better views and less susceptible to traffic noise."
nwallace1001
2 million years ago
Read review
"Request a high floor with good view."
SusanL652
2 million years ago
Read review
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