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This is a dirty hotel! They didn't clean it after the last guests left. Unmade bed, and used towels on the bathroom floor.
Next room they gave me had a bad smell. Should have taken the hint when the couple before me in the lobby...More
Doug Fountain was cheerful, pleasant, and efficient, making my 3am arrival and check in brief, so I could get to my room. Because of a family emergency, the length of my stay was uncertain. Ann Marie Robst was very kind and understanding, and accommodated my...More
I came to Albany on business and right from the beginning the staff at Red Roof were extremely kind and helpful. Nick made sure I was picked up by the free shuttle at the airport and Nick also recommended good restaurants. Plus, Red Roof is...More
While it was extremely convenient to the airport, and affordable, it's just an odd place. It's clear their cleaning staff is paid to not clean. We were put in a room on the 2nd floor that hadn't even been cleaned and all of the cleaning...More
Many of the outdoor lights were out - made the property dark, uninviting, and (somewhat) scary.
Hallways and stairways were not particularly dirty, but they certainly weren't clean.
Some of the lights in the room were also burnt out; paint on heat fixtures was scorched,...More
Response from globaltraveler97 | Reviewed this property |
24 hours a day and the service is excellent. I always tip the driver a Dollar, and if I have 3 heavy bags as often is the case, I give him two Dollars. They are all retirees and they work because Social Security is not... More
24 hours a day and the service is excellent. I always tip the driver a Dollar, and if I have 3 heavy bags as often is the case, I give him two Dollars. They are all retirees and they work because Social Security is not enough.