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Howard Johnson by Wyndham Albany

Traveller (33)
Room & Suite (21)
Pool & Beach (1)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Pool
Breakfast included
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
39Car recommended
Grade: 39 out of 100
17Restaurantswithin 1 km
1Attractionwithin 1 km
344Reviews
52Photos
2Q+A
27Room tips
Traveller rating
  • 58
  • 86
  • 91
  • 47
  • 62
Time of year
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  • English
Popular mentions
I’m sorry to say that I checked in and out right after seeing the room. The room smelled and was dirty. The woman at the front desk was very pleasant and did give me a refund I understand you get what you pay for but as a chain and a Wyndham property there should be stricter
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Response from Nerissa M, Guest Relations Manager at Howard Johnson by Wyndham Albany
Responded 3 weeks ago
reinke03, I am so sorry that you smelled of unpleasant in your room. In the future please address immediately so that our staff will clean and disinfecting to restore the clean smell of our accommodations. It's important for us to impress our guests and your comments will make this goal that much more attainable. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
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My wife and kids stayed 2 nights and the hotel staff were right there for us for anything we needed. Outstanding hospitality! The breakfast was free and my kids loved having waffles and other great foods. That normally would be the end of the review except it didn't stop there.
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Response from Nerissa M, Guest Relations Manager at Howard Johnson by Wyndham Albany
Responded 3 Feb 2019
JonLaJoy, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to seeing you and your family again here at the Howard Johnson by Wyndham Albany Hotel!
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Room was freezing cold and after several hours with heat at high, it was still freezing. When we checked in, the the heat in the room was off when it was 32 degrees outside. We expected the room to warm up with the heat on. After several hours it still felt like 50 degrees in
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Response from Nerissa M, Guest Relations Manager at Howard Johnson by Wyndham Albany
Responded 18 Dec 2018
AK5151, I am so sorry to hear about the difficulties that you experienced with our heater during your most recent stay with us! Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience
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I'll begin by saying that this is a motel not a hotel. The building adjacent to the building my room was in was posted as unfit for human habitation. Upon arrival there's a sign that points with an arrow to the lobby but you can't drive up to it you have to walk, and it's not
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Review collected in partnership with this hotel
Response from Nerissa M, Guest Relations Manager at Howard Johnson by Wyndham Albany
Responded 18 Dec 2018
Jodi M, Thank you for rating your recent experience at our hotel. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience.We look forward to showing you how we have learned from your experience.
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I stayed overnight when I came to get my daughter from college for the holiday. This hotel is true to the Howard Johnson name for hospitality. I had a lovely stay. My room was quiet, clean, secure, with updated decor. There was a slight stale smoke smell, but I notice that
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Response from Nerissa M, Guest Relations Manager at Howard Johnson by Wyndham Albany
Responded 28 Nov 2018
wermejbmmelo, I can't begin to tell you how much we enjoyed reading this review wermejbmmelo . We greatly appreciate that you've taken the time to share your five star experience at our hotel! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your kind comments and and we are looking forward to your next visit here at the Howard Johnson by Wyndham Albany Hotel!
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Album Categories
All photosTravellerRoom & SuitePool & BeachBusiness Centre & Event Rooms
New updated room at higher price!
New updated room at higher price!
Pillow stains
Food particle on bed
Big yellow stain on bed
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12345
Is the pool inside and what are the hours when it is open?
This is a little flaw in trip Advisor as I am responding to my own reply to another travelers post. I felt the post was made up bull.
1 vote
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"They all seem like great rooms!"
"A lovely grass lawn, a pool, rooms in the pool center: more quiet and sunny"
"Room at the back away from the street."
"The view on the courtyard is beautiful and the staff very kind and helpfull.Also a pool."
"I would probably ask for one in the front"
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123456
PRICE RANGE
US$61 - US$92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
howard johnson inn albany hotel albanyhoward johnson hotel albanyhoward johnson albanyalbany howard johnson
LOCATION
United StatesNew YorkAlbany
NUMBER OF ROOMS
102
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