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Hilton Garden Inn Albany Airport

871 reviews
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Traveller (41)
Room & Suite (22)
Dining (9)
Overview
  • Excellent52%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Albany Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (871)Write a Review
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Traveller rating
431
272
95
41
22
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431
272
95
41
22
Show reviews that mention
All reviewsalbany airportcooked to order breakfastrental caran early flighthotel restaurantfront desk staffpool and hot tubnext morningvery nice hotelshuttle servicegreat stayfire pitbusiness tripwould stay here againcomfortable roomsfree shuttleroom was large
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1 - 5 of 861 reviews
Reviewed 3 days ago via mobile

Great service and the typical delicious hot breakfast are just expected at HGI-this one is also fairly new and offers a bar and ready access to the airport. Close to everything but still secluded. Great place to stay!

Thank I3932TTannew
Hotel's Favourite
Reviewed 3 October 2017

Spent the last 4 weeks at this Hilton property while on business. Nice property, pleasant room and great customer service. Maria took great care of me each evening for dinner in the hotel restaurant; as did Amanda for breakfast. This is a very welcoming property...More

3  Thank CALMkidz
Response from Margaret N, General Manager at Hilton Garden Inn Albany AirportResponded 1 November 2017

Hey! Thanks a ton for choosing us while in Albany and for this wonderful review! I cannot wait to pass this along to our staff, especially Maria and Amanda! Hope to see you when you are back in the area! You've got friends here. Margaret,...More

Reviewed 2 weeks ago via mobile

We stayed here while on a family Christmas get together. Room, service, breakfast all superior! We will make this a frequent stop while in the area! Has a great breakfast, fitness room, and indoor pool!More

Thank Lov2teach
Response from Margaret N, General Manager at Hilton Garden Inn Albany AirportResponded 1 week ago

HAPPY NEW YEAR! Thanks a ton for this awesome review of our property. It was a joy to spend the holidays here preparing for our guests and their families! I'm so glad you enjoyed your time here on property and your holiday visit! Most Sincerely,...More

Reviewed 2 weeks ago

While the overall stay was fine and the staff was friendly, the pool and spa were shut down for the entirety of our five days. With two kids and mounds of snow, this made the trip much harder, with us needing to spend more just...More

Review collected in partnership with Hilton Garden Inn
Thank john s
Response from Margaret N, General Manager at Hilton Garden Inn Albany AirportResponded 1 week ago

Hello There John! Thank you for taking the time to review our property! I'm very sorry for inconvenience caused by our pool repair. I know how challenging it can be to travel with children and entertain them along the way. It was unavoidable and unfortunately...More

Reviewed 2 weeks ago

Convenient location, with shuttle. Consistently good service & quality with friendly & helpful staff (esp shuttle drivers). Nice rooms. Fire pit in season. Nice, basic workout room. Stay here often. And happy with overall quality & value.More

Review collected in partnership with Hilton Garden Inn
Thank cathim2017
Response from Margaret N, General Manager at Hilton Garden Inn Albany AirportResponded 1 week ago

Hello! Thank you so much for your continued loyalty to the brand and to this property! I appreciate your kind review and I'm so glad you've been able to enjoy our staff and amenities in a way that is relaxing! I hope to meet you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$93 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Albany
#5 Family Hotel in Albany
#6 Business Hotel in Albany
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Albany
#5 Family Hotel in Albany
#6 Business Hotel in Albany
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (41)
Room & Suite (22)
Dining (9)
Hotel & Grounds (52)
Bathroom (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Daniel E
1 January 2017|
AnswerShow all 2 answers
Response from Cindy E | Reviewed this property |
Did not need it. Unable to answer that. I'm sorry.
0
Votes
paulinamarshmellow
3 October 2016|
AnswerShow all 2 answers
Response from Rbaubles | Reviewed this property |
They aren't that close to the train station, but they do offer free shuttles, you should call and see if they go to the train station.
0
Votes
MommaAnne
12 July 2016|
AnswerShow all 3 answers
Response from Margaret N | Property representative |
Yes we offer complimentary high speed wifi to throughout the hotel. You can also choose even faster wifi for $4.95 per day.
0
Votes
Room Tips
"Call to make sure all facilities are working."
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"not near the elevators as they make a lot of noise"
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"A very quiet atmosphere,a pleasurable stay."
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"Use the app to pick a room away from elevators."
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