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Four Points by Sheraton Medan

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Traveller (404)
Room & Suite (108)
Traveller (404)
Room & Suite (108)
Dining (52)
Overview
Jl. Gatot Subroto no. 395, Medan 20119 Indonesia See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Outdoor pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Reviews (390)
Filter reviews
237 results
Traveller rating
103
77
27
15
15
Traveller type
Time of year
LanguageEnglish
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103
77
27
15
15
Show reviews that mention
All reviews grand serela grand elite business room golden bird swimming pool nice hotel medan fair great hotel to stay welcome drink traffic jam comfortable bed check in process hotel location is front office staff breakfast menu choose this hotel shopping mall
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1 - 5 of 237 reviews
Reviewed 1 week ago

I like this hotel, without question. I like the luxurious exterior, I like lobbying the waiting room, I like the breakfast, many things that will make me come back to stay at this hotel. This hotel has a position a little further than a collection...More

Thank muhammadsT873PD
Response from ItaT46, Digital Marketing at Four Points by Sheraton MedanResponded 1 week ago

Dear Mr.Muhammad S Thank you for staying with us! We truly appreciate you taking the time to write us a review and feedback about your experience staying at Four Points Medan Thank you for your kind impression of our Hotel and associates.I have shared your...More

Reviewed 2 weeks ago

To be fair, i can't review fairly on this hotel due to the issue that happened since beginning with the staff. Because of this issue, actually affected to my mood and the rest of my stay. So i only do quick on everything till check...More

1  Thank YohanesPeter
Response from ItaT46, Digital Marketing at Four Points by Sheraton MedanResponded 2 weeks ago

Deear Mr. Yohanes Peter W Thank you for staying with us! We truly appreciate you taking the time to write us a review and feedback about your experience staying at Four Points Medan. Please accept our sincere apology for your inconvenienced about the staff respond...More

Reviewed 5 weeks ago via mobile

First of all the carpet in the room is old and dirty with lots of stain. Second of all, there is no good exhaust in the shower. Third of all, we had a false alarm this morning mentioning that we have to evacuate the building...More

1  Thank david t
Response from ItaT46, Digital Marketing at Four Points by Sheraton MedanResponded 4 weeks ago

Dear Mr.david t Thank you for staying with us! We truly appreciate you taking the time to write us a review and feedback about your experience staying at Four Points Medan. We do understand with your disappointing with your experience about all the unpleasant situations...More

Reviewed 30 September 2018 via mobile

At breakfast time, the restaurant does not accommodate enough guests. The area is very small. Even though the food is quite tasty with varied variations. Several times a food or beverage container was found empty and not filled again. Looks like they are short of...More

Thank Wito W
Response from ItaT46, Digital Marketing at Four Points by Sheraton MedanResponded 2 October 2018

Dear Mr. Wito W Thank you for staying with us! We truly appreciate you taking the time to write us a review and feedback about your experience staying at Four Points Medan. We do understand with your disappointing with your experience about all the unpleasant...More

Reviewed 27 September 2018 via mobile

Good location in central city. Easy to find local culinary. My first impression not like another four point hotel, my car can't access to lobby drop site because they blocked with no reason. But it's ok i can walk for basement parking area. No welcome...More

Thank Hendry S
Response from ItaT46, Digital Marketing at Four Points by Sheraton MedanResponded 2 October 2018

Dear Mr Hendry S Thank you for staying with us! Thank you for your valuable time to make a review for Four Points by Sheraton Medan. We do understand with your disappointing with your firs impression about the access to lobby drop site, also the...More

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About
Description
A great Hotel to stay in. A great Hotel to house meetings, events, and functions. A great Hotel with a strategic location with easy and convenient access to many points of interests. If you are looking for a More Hotel in Medan that is fit to those descriptions and more, you need not to search anymore because Four Points by Sheraton Medan is the right answer for you. Offering a Hotel experience that is luxurious, modern, and professional all at the same time, Four Points by Sheraton Medan is a Hotel that you can always depend on Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Wheelchair Access
Pool
Beachfront
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Style
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Hotel Style
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
220
Price range
US$43 - US$95 (Based on Average Rates for a Standard Room)
Formerly known as
Grand Serela Medan
Location
Indonesia > Sumatra > North Sumatra > Medan
Hotel class
Hotel Style
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
220
Price range
US$43 - US$95 (Based on Average Rates for a Standard Room)
Formerly known as
Grand Serela Medan
Location
Indonesia > Sumatra > North Sumatra > Medan
Photos
Traveller (404)
Room & Suite (108)
Dining (52)
Pool & Beach (5)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
Heisallineed
9 October 2018|
AnswerShow all 3 answers
Response from goezpurba | Reviewed this property |
by walking about 1 hour by car only 20 -25 minutes
0
Votes
Room Tips
"We were a party of 25 and everyone's room was good"
patsylovelady
6 Aug 2018
Read review
"Only for smokers"
Yashari
23 Apr 2018
Read review
"Business and non smoking is the best choice"
33chaes
2 Apr 2018
Read review
"Room 708 is non smoking room and has view overlooking the city houses."
Majuw
5 Feb 2018
Read review
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