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Cambridge Hotel Medan

About
Location
Cleanliness
Service
Value
Certificate of Excellence
Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Business Centre with Internet Access
Wheelchair Access
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
Reviews & more
844Reviews
465Photos
7Q+A
100Room tips
Traveller rating
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  • 109
  • 44
  • 26
Time of year
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  • English
Show reviews that mention
Thanks to Ms. Helmi Siburian & Mr. Satia Wira who help me to get my room & for my possibility to pay at hotel when i arrived on 03-Nov and stay till 04-Nov.

And thanks to my driver who picked me up
at Kuala Namo airport, was delay about 30 minutes, but Mr. Zulvan welcomed me wi
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Response from GSBM, General Manager at Cambridge Hotel Medan
Responded 3 weeks ago
Dear Valued Guest,\ Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and you were very pleased with the service and facilities. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA. Thank you very much for your positive feedback. We look forward to welcoming you back in our hotel in your next visit! With hospitality regards, Hotel Management
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First of all the staff I meant all, concierge, front desk, housekeeping, restaurant staff was really helpful, polite and attentive. The hotel concierge, Zulfan was very helpful on best locations for foods, shopping etc. Even the staff at the front desk recommend us an excellent h
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Response from GSBM, General Manager at Cambridge Hotel Medan
Responded 13 Nov 2018
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and you were very pleased with the service and facilities. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA. Thank you very much for your positive feedback. We look forward to welcoming you back in our hotel in your next visit! With hospitality regards, Hotel Management
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+6
I got an upgrade room to executive deluxe and got welcome drink. The room is spacious with various room amenities. Although some items in the room were missing like I only have one cup, shower cap and I didn't even receive bathrobe that I needed to ask from the receptionist. The
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Response from GSBM, General Manager at Cambridge Hotel Medan
Responded 10 Nov 2018
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel, especially to find the facilities and staff service to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority, and sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. Looking forward to welcoming you back at our hotel! With hospitality regards, Hotel Management
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Cambridge hotel is strategically located in the city and next to the shopping mall which is very convenient to the visitors. The hotel package is inclusive of breakfast which has plenty of choice to select from.
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Response from GSBM, General Manager at Cambridge Hotel Medan
Responded 6 Nov 2018
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and you were very pleased with the service and facilities. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA. Thank you very much for your positive feedback.We look forward to welcoming you back in our hotel in your next visit! With hospitality regards, Hotel Management
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2 nights in Medan at the Cambridge Hotel, great hotel, fantastic facilities and friendly staff. Good value for the quality and facilities I will be stopping again when in Medan hope to explore more next time. Thanks for the brilliant service 👍
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Response from GSBM, General Manager at Cambridge Hotel Medan
Responded 24 Oct 2018
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and you were very pleased with the service and facilities. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA. Thank you very much for your positive feedback. We look forward to welcoming you back in our hotel in your next visit! With hospitality regards, Hotel Management
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
bedroom
Photo provided by managementCambridge Hotel Medan
Junior Suite
Photo provided by managementCambridge Hotel Medan
Our newly renovated Junior Suite Room
Honeymoon Room
View From the Top
Previous
Are there any shuttle bus from the train station to the hotel? Or would taking a cab be a lot easier?
HOTEL nya JOROK !!! Dirty and Smelly Hotel !!! The smell was like someone peeing around the room or the toilet was broken. We checked the toilet and found out the door was also broken. We thought the smell would be gone after we came back from dinner, but it was still and even more strong! We asked the receptionist to change the room but she was not that willing to do. Finally she allowed us to change to another room, but that room was also smelly because someone smoked before left.
HOTEL nya JOROK !!! Dirty and Smelly Hotel !!! The smell was like someone peeing around the room or the toilet was broken. We checked the toilet and found out the door was also broken. We thought the smell would be gone after we came back from dinner, but it was still and even more strong! We asked the receptionist to change the room but she was not that willing to do. Finally she allowed us to change to another room, but that room was also smelly because someone smoked before left.
Too bad
0 votes
Hi Grace, did you ever go back to this hotel? If yes, has the service improved? regards
HOTEL nya JOROK !!! Dirty and Smelly Hotel !!! The smell was like someone peeing around the room or the toilet was broken. We checked the toilet and found out the door was also broken. We thought the smell would be gone after we came back from dinner, but it was still and even more strong! We asked the receptionist to change the room but she was not that willing to do. Finally she allowed us to change to another room, but that room was also smelly because someone smoked before left.
0 votes
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How far from airport with transfers
i suggest take train to airport .....on the way to airport always jam in busy hour and the train very comfortable and affordable
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Previous
12
"No tips coz it is nice"
"Good nice clean room"
"restaurant tip: Asking whether guests like a cofee or tea should not be so difficult"
"#2310, TV was little bit small but the bathroom is EPIC. Would like to come back anytime soon. (I checked in at 5 December - 8 December 2017 at room number 2310)"
"Room 0809 is at the corner, it was big and spacious!"
Previous
PRICE RANGE
US$59 - US$79 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand swiss-belhotel medan hotel medan
FORMERLY KNOWN AS
Grand Swiss-Belhotel Medan
LOCATION
IndonesiaSumatraNorth SumatraMedan
NUMBER OF ROOMS
242
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