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The Westin Resort Nusa Dua, Bali

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BTDC Lot N-3 Kawasan Pariwisata, Nusa Dua 80363 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (4840)
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Panoramas (46)
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What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Resort Nusa Dua, Bali
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 64 hotels in Nusa Dua
Location
Cleanliness
Service
Value
Travellers' Choice
The Westin Resort Nusa Dua, Bali is a rejuvenating haven complete with everything you need to help you relax in Bali, from 5 star facilities to personalized service. With our beachfront Nusa Dua resort's signature Heavenly Spa, Westin Family Kids Club, oceanfront dining and streamlined meeting venues, plus our location adjacent to the convention center, our luxury resort is indeed the perfect fit.
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Room & Suite (605)605
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Kids stay free
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Diving
Entertainment staff
Table tennis
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Indonesian, Malay
Hotel links
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Location

Full view
92Great for walkers
Grade: 92 out of 100
31Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
4004Reviews334Q+A100Room tips
Traveller rating
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Popular mentions
Jesslyn C wrote a review 17 Jun
11 contributions
+1
The hotel may be old, but quite well maintenanced. Room was clean, room amenities was good, Friendly & helpful Staff, spacious room, and has access to the beach. But room soundproof not really good, we still can hear the guest next room conversation faintly. The hotel has good facilities, espc for those who travel with kids / family. F&B was average. They provide sanitation kit in the room. Health protocol during pandemic was good.
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Date of stay: June 2021Trip type: Travelled with family
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Fortunata R wrote a review 16 Jun
Surabaya, Indonesia40 contributions17 helpful votes
Back to Westin Nusa Dua for the first time after covid-19 and was blown away. Stayed at their Residence Suite, huge 2 bedroom suite with living room and small pantry, located at their premium wing. It was spacious and newly refurbished. Cleanliness was on point, thank you Pak Indra who paid attention to little detail and really thorough when cleaning our suite. As matter of kids experience, Westin team really went above and beyond. Kudos to that! My eldest celebrate her birthday there, in which they decorated her room and give birthday cake as a treat. Not to mention, they give welcome home cookies and kids bottle , a nice touch which make my kids happy . Thank you bu Indy for arranging everything Throughout our stay, I saw that not many guests was around but Westin team maintain their level of excellence service. Pool, gazebo, beachfront, and restaurant is clean and operating like usual. Highlight of the stay: their summer holiday program. My kids enjoys bonfire night and stargazing activities. Special thanks to Ibu Ari at FO. Realizing that we’ve been on road trip for 10+ hours , she arranged a temporary room for us to freshen up while waiting for our room to be ready. To sum up: Westin is a great choice for family holiday amidst the pandemic. You really dont need to go anywhere and just enjoy days lounging at the hotel, because they got everything covered Hope bali recovers soon
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Date of stay: May 2021Trip type: Travelled with family
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dessydania wrote a review 16 Jun
Surabaya, Indonesia18 contributions5 helpful votes
This was the most average 5 star hotel I’ve ever experienced. Clearly they did lots of cost efficiency here and there during this pandemic. The employees said the hotel has always opened even with so many adjustments. Well, it is understandable but we do have excellent experiences with the previous two hotels. Entering the grand lobby, we still feel the luxury. The check-in process was smooth and fast. Our room are in the newer building, and quite far from the main lobby. The building has its own separate facilities like swimming pool, breakfast lounge, gym etc yet all are closed and we must go to the main building. We saw few wings are not operated and very dark at night (limited lighting). Room itself is big yet bland, the amenities look cheap and the worst part is the water temperature not high enough. The only thing we loved was the bath robe! Breakfast tasted so-so, and also not so much choice. Very disappointing for Marriot Bonvoy’s chain. Other facilities are okay, the main pool is big and clean, bicycles are in good condition though it was very limited so need to ask as early as possible. We can also do canoeing or just lazily laid at beach. Above all of that, I do love and appreciate that all employees I met always try to give their best services and biggest smile even though facing all the limitations. Kudos to all, hopefully things are getting better soon.
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Date of stay: March 2021Trip type: Travelled with friends
Room Tip: Don’t miss the sunset at the beach
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Response from Westin Bali, General Manager at The Westin Resort Nusa Dua, Bali
Responded 5 days ago
Dear dessydania, We value your detailed feedback regarding your recent stay at the resort. We are happy to learn that you enjoyed your spacious room, our refreshing pool, our renewing activities such as canoeing, cycling and sun lounging as well as warm and friendly service delivered by our associates. However, we apologize for the inconvenience caused in regards to the resort facilities and water temperature. Please rest assured that my team and i take your feedback seriously and we will look into options to improve. I understand how disappointed you must feel, especially since your intention was to have a relaxing holiday. Your feedback is important for us and we will certainly continue to upgrade our facilities and services. Once again, we thank you for taking the time to let us know of your valuable experiences. We sincerely hope that you will give us another opportunity to serve you better in the near future and we look forward to welcoming you back again. Oriol Montal General Manager
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nerissa pamela wrote a review 15 Jun
5 contributions
+1
We went with 2 kids, 8 people. Hotel cleanliness is one of the best!! White towels & no stains on the bed sheets. Breakfast is delicious, love the egg benedict. Beaches are super nice. Love the spa too, thanks Mba Tri! Would love to come back!
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Date of stay: June 2021Trip type: Travelled with family
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James wrote a review 13 Jun
2 contributions
Its my 1st time stayed with my wife in Westin Nusa Dua Bali. All the experiences is very great and highly appreciated. From the kind staff especially for Ibu Septa and Bapak Artana. They give us free upgrade from suite room to private pool it very valuable for us. Also from the food for dinner and break fast, for me its enough complete from drinks, main course until desert since the taste is good for us. I already plan in future i definitely will back to Westin Nusa Dua for my family vacation.
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Date of stay: June 2021Trip type: Travelled as a couple
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PRICE RANGE
US$100 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin resort nusa dua, bali hotel nusa dua, westin nusa dua, westin bali, nusa dua westin, westin resort bali
LOCATION
IndonesiaBaliNusa Dua PeninsulaNusa Dua
NUMBER OF ROOMS
433
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Frequently Asked Questions about The Westin Resort Nusa Dua, Bali
What are some of the property amenities at The Westin Resort Nusa Dua, Bali?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Resort Nusa Dua, Bali?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Resort Nusa Dua, Bali?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Resort Nusa Dua, Bali?
Yes, free parking is available to guests.
What are some restaurants close to The Westin Resort Nusa Dua, Bali?
Conveniently located restaurants include Kul Kul Bar at The Laguna, Bali, Prego, and Sateria Beachside Restaurant.
Are there opportunities to exercise at The Westin Resort Nusa Dua, Bali?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Westin Resort Nusa Dua, Bali have an airport shuttle?
Yes, The Westin Resort Nusa Dua, Bali offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Westin Resort Nusa Dua, Bali located near the city centre?
Yes, it is 0.8 km away from the centre of Nusa Dua.
Are any cleaning services offered at The Westin Resort Nusa Dua, Bali?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Resort Nusa Dua, Bali offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Resort Nusa Dua, Bali?
The staff speaks multiple languages, including English, Indonesian, and Malay.